website thubmnail of Boutiquefeel

BoutiquefeelReviews 6,126

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Boutiquefeel?
grey star
grey star
grey star
grey star
grey star

Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

Instant Feedback

41,984 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Beverly N.
Unfollow Beverly N.
Share Review
Report Review

Very satisifed!
May 20, 2021
Updated review

The process was very simple and smooth. Communication was good. Product delivered as stated.

Date of experience: May 20, 2021

Virtually seamless
April 14, 2021
Previous review

Virtually seamless.

Date of experience: April 14, 2021
GB
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Don't rush
May 20, 2021
Updated review

Quick easy straightforward Unfortunately the wait was about a month for the top that was the only downside

Date of experience: May 20, 2021

Don't rush
May 19, 2021
Previous review

Quick easy straightforward Unfortunately the wait was about a month for the top that was the only downside

Date of experience: May 19, 2021

Quick easy straightforward
April 14, 2021
Previous review

Quick easy straightforward

Date of experience: April 14, 2021
GB
1 review
0 helpful votes
Follow Blessing I.
Unfollow Blessing I.
Share Review
Report Review

Not a good jacket
June 19, 2021

I don't like it, threads are sticking out everywhere. It makes me itch a lot. Wast of money.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
Follow Emily P.
Unfollow Emily P.
Share Review
Report Review

Dress
May 19, 2021
Updated review

It was a nice and efficient order. Very quickly, will be coming back :)

Date of experience: May 19, 2021

It was a nice and efficient order
April 14, 2021
Previous review

It was a nice and efficient order. Very quickly, will be coming back :)

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
Follow Ann Marie U.
Unfollow Ann Marie U.
Share Review
Report Review

Good experience
May 19, 2021

Good experience, shoes took about 6 weeks to receive but i know the supply chain is messed up so i wasn't expecting anything different. Shoes were great, only complaint is i ordered nude in one pair and received black. Other shoes looked just like the photos

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
Follow Cecilia L.
Unfollow Cecilia L.
Share Review
Report Review

Quality could be improved.
June 18, 2021

Quality of some of the items could be improved. One size items should have somehow a way to adjust to a smaller size.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
California
1 review
0 helpful votes
Follow Lena I.
Unfollow Lena I.
Share Review
Report Review

Love the clothes
May 19, 2021

I love the clothes and style from Boutiquefeel! I haven't had to return anything. The sizing is great and the material is on point.

Date of experience: May 19, 2021
GB
3 reviews
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review

Material cheap looking
June 18, 2021

Ok ish. Took a while to get to me.and no paper work with item on arrival.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Australia
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

Halter Dress
May 19, 2021

Prompt delivery and the dress was as expected. Good fit and looks lovely on.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

Horrible
June 18, 2021

Sizes are not accurate and customer service is horrible

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Michigan
1 review
0 helpful votes
Follow Julie I.
Unfollow Julie I.
Share Review
Report Review

Disappointed
June 18, 2021

It took a long time to receive items. And only 2 of the 3 were delivered. One of them did not look like the picture so was disappointed. Ordered a small but was still very big on me. Hoping to receive the third shirt soon.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Follow .................................................. M.
Unfollow .................................................. M.
Share Review
Report Review

...
May 19, 2021

...

Date of experience: May 19, 2021
California
1 review
0 helpful votes
Follow Renee O.
Unfollow Renee O.
Share Review
Report Review

Would not but again
June 18, 2021

Photos of shirts are adorable but not what you actually get in the mail

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Virginia
2 reviews
0 helpful votes
Follow Marc X.
Unfollow Marc X.
Share Review
Report Review

So lets start with the sizes they send you are not American. I asked for L and XL and was shipped SM and XS if not smaller. I asked if I could exchange them for the right size. And was met with the following response.
"Hello,
As per our return policy, the following items cannot be returned or exchanged: swimsuit, lingerie, bodysuits, swimwear, jewelry, masks and accessories.
You can return other items.
Customer Service
C*******e"
Now I am no genius but they are a clothing store and they predominantly sell swimsuits, lingerie, bodysuits, and swimwear. Leaving what? Only their shirts and a few leggings with the ability to return or exchange. So now I am stuck with 124.00 worth of garbage.
Another small issue is they charge for premium shipping but then ship almost a month later.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Germany
1 review
0 helpful votes
Follow Rob H.
Unfollow Rob H.
Share Review
Report Review

Very good
June 18, 2021

A month ago I encountered online fraud! As a result, I lost all my money. I consulted with your company.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
France
1 review
0 helpful votes
Follow Sylvie F.
Unfollow Sylvie F.
Share Review
Report Review

-----------------------------------------------------

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Canada
1 review
0 helpful votes
Follow Queen F.
Unfollow Queen F.
Share Review
Report Review

Love this dress
May 19, 2021

I love this dress but it arrived late 4 weeks after, I wanted my daughter to use it for her birthday. Because the dress is beautiful it worth it.

Date of experience: May 19, 2021
Israel
3 reviews
0 helpful votes
Follow Revital U.
Unfollow Revital U.
Share Review
Report Review

Shiets
May 18, 2021

I revived all of the shirts and they are great.
Thank you.

Date of experience: May 18, 2021
California
1 review
0 helpful votes
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Just As Pictured
May 18, 2021

Good experience. Shipping took a little while but good quality. Item as pictured.

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
Follow Dee J.
Unfollow Dee J.
Share Review
Report Review

Sun Dress
May 18, 2021

Great. Exactly what I was looking for... for a second wedding.

Date of experience: May 18, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.