website thubmnail of Broad Financial

Broad Financial

Overview

Broad Financial has a rating of 4.8 stars from 823 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 3rd among Personal Finance sites.

service
3
value
3
quality
3
This company does not typically respond to reviews
How would you rate Broad Financial?
grey star
grey star
grey star
grey star
grey star
Bruce J.
0 reviews
0 helpful votes
Follow Bruce J.
Unfollow Bruce J.
Send Message
Share Review
Report Review

The staff at Broad financial are always very knowledgeable and helpful whenever I call and need assistance with questions or services.
Thanks guys!

Date of experience: June 17, 2015
Steve C.
0 reviews
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Send Message
Share Review
Report Review

Mark was able to answer all my questions and get me the information I needed very quickly. Thanks for the great support!

Date of experience: September 24, 2020
JMS Y.
0 reviews
0 helpful votes
Follow JMS Y.
Unfollow JMS Y.
Send Message
Share Review
Report Review

They have all the information when needed and get documents to you with ease. Very happy I selected Broad and Madison Trust!

Date of experience: August 17, 2020
Chris N.
0 reviews
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Send Message
Share Review
Report Review

Joel was very helpful answering my questions about where to deposit the funds from the sale of a real estate property.

Date of experience: August 21, 2019
Daniel C.
0 reviews
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Send Message
Share Review
Report Review

Your guidance over Self-directed IRA was really clear, precise and very helpful!
Very kind explanations with patience, availability of staffs, etc

Date of experience: July 5, 2016
George S.
0 reviews
0 helpful votes
Follow George S.
Unfollow George S.
Send Message
Share Review
Report Review

Generally good experience
July 31, 2019

Generally good experience. I would like notification if updates to my plan are not going to occur on the anniversary date.

Date of experience: July 31, 2019
Michael O.
0 reviews
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Send Message
Share Review
Report Review

Fair
September 8, 2017

Fair- had long wait on the phone then the person I talked with didn't seem very knowledgeable about my issue.

Date of experience: September 8, 2017
Jeffrey L.
0 reviews
0 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Send Message
Share Review
Report Review

Jay has been great to work with in helping me get my account set-up, and answering all of my questions.

Date of experience: January 24, 2017
Lisa X.
0 reviews
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Send Message
Share Review
Report Review

I found Avi from Broad Financial to be very informative and helpful in all of our dealings. It has been a pleasure to deal with such a professional.

Date of experience: June 26, 2015
Doug B.
0 reviews
0 helpful votes
Follow Doug B.
Unfollow Doug B.
Send Message
Share Review
Report Review

Very knowledgeable about a variety of subjects, no question, no matter how trivial goes unanswered. Greatly appreciate their support.

Date of experience: July 28, 2020
Yan L.
0 reviews
0 helpful votes
Follow Yan L.
Unfollow Yan L.
Send Message
Share Review
Report Review

Thank you Joel always helps on my account questions and issues in very timely manner. I can be easily following the guidance to resolve the issues.

Date of experience: July 17, 2019
Yira D.
0 reviews
0 helpful votes
Follow Yira D.
Unfollow Yira D.
Send Message
Share Review
Report Review

Very easy to set up
August 5, 2015

Very easy to set up. Answered all my questions promptly. Very professional staff. Have worked with other companies and this one so far the best one.

Date of experience: August 5, 2015
Nikki Y.
0 reviews
0 helpful votes
Follow Nikki Y.
Unfollow Nikki Y.
Send Message
Share Review
Report Review

Very professional and great customer service
September 29, 2016

Very professional and great customer service. I feel like I made the right choice by choosing Broad Financial.

Date of experience: September 29, 2016
Cheryl Q.
0 reviews
0 helpful votes
Follow Cheryl Q.
Unfollow Cheryl Q.
Send Message
Share Review
Report Review

Just trying to get my money transferred
April 5, 2016

Just trying to get my money transferred. It is pretty frustrating. Madison has had the money since Thursday.

Date of experience: April 5, 2016
John G.
0 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Send Message
Share Review
Report Review

I had a few questions about my account and received excellent customer service. I highly recommend Broad Financial.

Date of experience: June 10, 2020
Beth E.
0 reviews
0 helpful votes
Follow Beth E.
Unfollow Beth E.
Send Message
Share Review
Report Review

Everyone has been very helpful and patient with me as they guide me through the self directed IRA process, even though at times I have been "testy", for which I apologize.

Date of experience: July 21, 2020
Matt W.
0 reviews
0 helpful votes
Follow Matt W.
Unfollow Matt W.
Send Message
Share Review
Report Review

Setting up the self-directed IRA was starightforward and I appreciated the way Broad guided me through the process. I would and have recommended Broad Financial to others in need of their services.

Date of experience: July 12, 2019
Benjamin P.
0 reviews
0 helpful votes
Follow Benjamin P.
Unfollow Benjamin P.
Send Message
Share Review
Report Review

My experience with Broad Financial, was professional, through, and very helpful. Will answer any and all questions.

Date of experience: July 23, 2019
Brad F.
0 reviews
0 helpful votes
Follow Brad F.
Unfollow Brad F.
Send Message
Share Review
Report Review

Jeff took the time to explain everything to me and made sure that I was comfortable with the answers provides. Great service, very attentive

Date of experience: December 17, 2015
Edouard I.
0 reviews
0 helpful votes
Follow Edouard I.
Unfollow Edouard I.
Send Message
Share Review
Report Review

So far so good
August 9, 2016

So far so good. Opened my bank acct. Waiting for other 401 to transfer funds. I'll probably have questions down the road. Ed.

Date of experience: August 9, 2016