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Broad Financial

Overview

Broad Financial has a rating of 4.9 stars from 827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 6th among Personal Finance sites.

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How would you rate Broad Financial?
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Satisfied C.
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I recently had a meeting with my CPA to review my paperwork with Broad. My CPA had some questions that were thoroughly addressed in a speaker phone conversation by my Broad Financial advisor, Mark. To date, my experience with Broad Financial has been excellent.

Date of experience: August 27, 2020
Joseph F.
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I've yet to receive my 401K proceeds from Merrill Lynch, so I can not confirm that everything will be 100% as yet, but I was impressed with the package I received from BF and will contact you if there are any questions or problems.

Date of experience: November 15, 2016
JOSEPH S.
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NEEDED TO KNOW HOW AND IF JOINT VENTURING WAS POSSIBLE. THIS WOULD INCLUDE MY IRA LLC AND EITHER MYSELF OR ANOTHER NON IRA LLC.
RECEIVED ANSWER WITH ALTERNATIVES CLEARLY AND INFORMATIVELY.

EASY WITH GREAT GUIDANCE.

THANK YOU!

Date of experience: August 13, 2019
Richard F.
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I have just moved my self directed IRA to Broad Financial and Madison Trust. My LLC has been established and as soon as my cash arrives I will open a checking account and put the money to work. So far, step by step, the people at Broad and Madison have been very helpful.

Date of experience: October 22, 2015
Michael R.
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So far so good
November 10, 2016

So far so good.
It would be better to have the documents printed on both sides of the sheets to save paper and space.
Then we would not need such a big binder.

Date of experience: November 10, 2016
Bobw K.
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Very good with questions, very prompt in sending the package. I am very pleased that they have this product to help facilitate setting up my Solo 401K

Date of experience: April 11, 2016
Gary E.
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Broad Financial provided the perfect solution for my Solo-K! I'm very pleased with my decision to work with them and I wouldn't change a thing. Thank you!

Date of experience: July 18, 2019
Massachusetts
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We are still new to self directed IRA's and Joel has been indispensable in our early success, kudos!

Date of experience: December 1, 2022
Pamela B.
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I have been very impressed with Broad Financial regarding their knowledgeable personnel, courteous personnel and two products to date. These retirement products have suited my needs perfectly.

Date of experience: July 11, 2019
Craig Y.
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The information provided was straight forward, binder arrived on time with everything necessary to open the account. Up to this point everything is going smooth, thanks Jay.

Date of experience: April 29, 2015
Barbara S.
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All my questions were answered
April 23, 2017

All my questions were answered.
The binder was very thorough, and easy to follow.
So far, i'm very happy with the product.
I need to diary for my required annual filing.

Date of experience: April 23, 2017
Kevin W.
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They performed exactly as they said would when I was doing my due diligence on the checkbook IRA. Their connection to Madison Trust is a big plus as well.

Date of experience: May 4, 2016
Robert Y.
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Signing up for an Ultimate Self Directed IRA that could handle real estate and gold transactions with a checkbook was easy and straightforward with Broad Financial. Going through the process with Madison Trust to setup the Custodian and rollover the funds from my IRA at another company required me to call the old IRA company. Then to open up the checkbook account at TD Ameritrade was not easy at all. The Broad Financial site had the links to the correct forms to open an account with TDA, but there is no clue to what should be put on the forms for an IRA LLC. There needs to be examples given of what to put on the forms and which boxes to check. I called BF for help, but waited for 4 hours and called TDA to see what they wanted on the forms, which took nearly an hour on the phone. I now have the TDA account funded and the whole process took around two months. I'm still waiting for the checkbook, but that's a TDA issue. Broad did return my call the next day.

Date of experience: March 9, 2016
Charlie K.
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I was well informed for entire process and it was executed very efficiently. Jeff is very knowledgeable and trustworthy. Will recommend to anyone who needs to build their alternative IRA investment.

Date of experience: September 7, 2017
Laurie G.
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Took over a day for someone to call me back regarding the type of account I was opening at my bank. Actually they didn't even call me back until I emailed a second time.

Date of experience: September 25, 2015
Cheryl J.
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Every time we call we get the answers we need from a set of very knowledgeable staff. Our experience for the past 8 years has been great, and we have had a smooth process.

Date of experience: August 26, 2020
Richard M.
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Jay was excellent
July 4, 2017

Jay was excellent. Knew the product well and was transparent with his answers. BF helped me to open a 401k and keep me informed throughout the process. So far my experience has been exceptional.

Date of experience: July 4, 2017
Hughlyn C.
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I have been extremely impressed with the whole process with broadfinancial. Well organized, easy to follow instructions and maps to keep you on track.

Date of experience: April 4, 2016
F R.
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I am very happy with both your sale and support teams and the responsiveness. I will recommend you to others. I specially appreciate Katie's work. She has been very helpful.

Date of experience: July 19, 2019
Jacq R.
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I called to confirm the status of a transaction (Prohibited or not). I was asked questions and given the go ahead with an explantion of why. Great customer service.

Date of experience: July 17, 2019