• Broad Financial

Broad Financial

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Overview

Broad Financial has a rating of 4.9 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention customer service. Broad Financial ranks 445th among Personal Finance sites.

Positive reviews (last 12 months): 100%
Positive
14
Neutral
0
Negative
0
How would you rate Broad Financial?
Top Positive Review

“Seven years in their Solo 401k with Excellent Service”

Timothy A.
9/9/24

In my most recent phone call in September of 2024, the staff was knowledgeable, professional, patient and answered my questions in just a few minutes. Their annual updates are very helpful as well and worth the cost.

Top Critical Review

“BE WARY”

Mary D.
3/13/23

After making a deposit, I found that I was not receiving the same level of success with the other areas of their service. Specifically, obtaining refunds became a challenging task, and there were requests for additional funds, which made me skeptical about the legitimacy of the service. Consequently, I decided to switch to fundlabllc,com as they have a reliable platform that consistently provides payouts. My experience with the previous service was disappointing, to say the least. Despite making a deposit, I did not receive the same level of success with their other services. The process of obtaining refunds became increasingly difficult, which led me to doubt the authenticity of the service. I started receiving requests for additional funds, which further fueled my suspicion that I was being scammed. After much contemplation, I decided to switch to fundlabllc,com, which has a reputable platform known for providing consistent payouts. Since making the switch, I have had a much better experience with their service. The platform is user-friendly, and I have not encountered any issues with obtaining refunds or receiving requests for additional funds. Overall, my decision to switch to fundlabllc.com has been a wise one, and I would highly recommend their services to anyone seeking a reliable and trustworthy investment platform.

Reviews (818)

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Lisa J.
0 reviews
0 helpful votes
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October 22nd, 2015
Verified purchase

So far every has been great. The representative who assisted me was extremely helpful and knowledgeable.

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Mark J.
0 reviews
0 helpful votes
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September 25th, 2015
Verified purchase

Broad Financial took the time to answer questions and explain everything. There was no pressure just assistance, a wonderful experience.

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Kyle D.
0 reviews
0 helpful votes
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September 13th, 2016
Verified purchase

I would highly recommend Jeff Astor. He has been very helpful and delivered on his promises.you can't ask for much more than that.

Kyle

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Joseph L.
0 reviews
0 helpful votes
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June 10th, 2015
Verified purchase

I had a very specific question while at the bank and got an answer from Broad Financial within minutes.

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Neal B.
0 reviews
0 helpful votes
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August 24th, 2015
Verified purchase

Bad I was not informed that the form I had sent was dated too far out. I called to investigate why it hadn't processed yet.

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James S.
0 reviews
0 helpful votes
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May 4th, 2015
Verified purchase

Everything worked out as outlined and I will be set to start investing when the LLC trading account is set up tomorrow.

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Bobj R.
0 reviews
0 helpful votes
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July 23rd, 2020
Verified purchase

I am old. Need lots of handholding assistance, advice and guidance with computer processes and how to do processes.

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Collin V.
0 reviews
0 helpful votes
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August 30th, 2017
Verified purchase

Broad Financial setup an investment trust and Solo 401k for me and have been very quick and responsive.

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Edward M.
0 reviews
0 helpful votes
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April 26th, 2020
Verified purchase

When I was setting up my solo 401k plan I was able to call them and get the support I needed. Happy with the service.

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Anthony E.
0 reviews
0 helpful votes
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March 23rd, 2016
Verified purchase

Enjoyed working the Jeff Astor and the customer representative@ Broadfinancial. They made the process very easy.

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Jacqueline F.
0 reviews
0 helpful votes
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November 14th, 2016
Verified purchase

I had no idea what I was doing when I was looking for information on a self directed IRA and Jay gave me great advice. I feel like I'm in good hands.

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Kim G.
0 reviews
0 helpful votes
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August 6th, 2020
Verified purchase

Professional, courteous and quick to answer my questions. Great follo-up. Highly recommend this company

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James N.
0 reviews
0 helpful votes
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May 20th, 2015
Verified purchase

Mr. Astor and Eva Ordentlich have been very responsive, and very helpful. They have worked very hard to help me with my Ultimate Roth IRA.

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Will A.
0 reviews
0 helpful votes
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January 26th, 2016
Verified purchase

Broadfinancial is knowledgeable about their service, and gave me great direction. They make the self directed 401K process seem effortless.

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Michael P.
0 reviews
0 helpful votes
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April 14th, 2016
Verified purchase

Jeff Astor has been a great help throughout the process of setting up our account. He is knowledgable, personalble and professional.

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Kimberly W.
0 reviews
0 helpful votes
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September 8th, 2017
Verified purchase

Broad Financial made the process for converting my IRA to real estate holding trust very easy, I wish I had done this years ago!

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Joel F.
0 reviews
0 helpful votes
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June 18th, 2015
Verified purchase

Very well organized and simple instructions to complete the task needed to get your IRA checkbook up and running I highly recommend.

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Christopher J.
0 reviews
0 helpful votes
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November 29th, 2016
Verified purchase

My contact, Avi, was a pleasure to work with. The material is well thought out and easy to use.

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Mike C.
0 reviews
0 helpful votes
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June 16th, 2017
Verified purchase

Wish I got an answer or a call back on a Friday afternoon trying to finalize some paperwork.

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Roy K.
0 reviews
0 helpful votes
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March 24th, 2017
Verified purchase

So far, so good...I am plodding along with the entire procedure, but will get it all done shortly..

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Drew D.
0 reviews
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June 25th, 2020
Verified purchase

One month!

One frustrating month. One disappointing result after another. I gave up hope of finding a better way.

In 2017, I started investing in cryptocurrencies. The money I used was my own. 50+ investments later I now feel comfortable to invest my retirement assets in the space too.

Nevertheless, the Bitcoin-IRA providers of the world made me feel dumb. They not only want you to pay outrageous transaction fees ranging from 6%-12%, but also want you to pay them an annual custody fee of %1 of your assets under management. They then try to convince you that it's a great deal. Yes, it's a great deal for them, not for you, the investor.

Cryptos can increase in value by thousands of a percent - turning a $100 investment into $30,000. Make ten $100 investments and you're paying custody fee of $10 today. Yet tomorrow, you could pay $3000. Ouch!

Even if you were to sell your crypto, you're still sitting with $300K in cash inside your retirement account that you still have to pay the annual custody fee for. If you're not close to retirement, and made no other winning investments, your $300K gets eaten away until it's gone.

Broad Financial makes you feel amazing. It doesn't insult your intelligence. It exercises simple common sense. It gives you the power to establish a trust that lets you not only take ownership of your retirement accounts, but also invest those accounts in whatever you'd like.

The only fee is a one time setup fee of <$1000 (legal work) and an annual maintenance fee of $149 / year. Paying ~$150 / year is a fair price for this awesome new superpower.

Thanks Noah Grodko, Joel Galkin, and the rest of the Broad Financial team!

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Sk J.
0 reviews
0 helpful votes
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July 10th, 2019
Verified purchase

It was very easy and straight forward to get things done. They know what they are doing

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sharon H.
0 reviews
0 helpful votes
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August 6th, 2020
Verified purchase

Reached out to change address and ask a question... Joel was very helpful and quick. Thank you

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Jesse I.
0 reviews
0 helpful votes
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July 11th, 2019
Verified purchase

I needed help with some forms that I was not familiar with and the help I received from Broad Financial was extremely helpful.

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Martha V.
0 reviews
0 helpful votes
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October 4th, 2016
Verified purchase

I am very pleased with the service I received. Thank you for all of your help!

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Brian B.

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