• BulkBookstore

BulkBookstore

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Overview

BulkBookstore has a rating of 4.9 stars from 6,854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service, great prices, and free shipping. BulkBookstore ranks 8th among Books sites.

Positive reviews (last 12 months): 100%
Positive
15
Neutral
0
Negative
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How would you rate BulkBookstore?
Top Positive Review

“SAVED THE DAY”

Rainey S.
8/19/24

King of Glory provides books for Dobie Preschool with books the congregation purchase. This year, people donated money instead of books. I had a small window to purchase 350 books and your company made my day! Easy website to navigate, lots of book titles and great prices.

Top Critical Review

“Thumbs down...”

John C.
1/4/21

I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...

Reviews (6,854)

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customer service (56) bulk bookstore (28)
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Gwendolyn E.
1 review
0 helpful votes
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October 30th, 2017
Verified purchase

There are so many choices of educational books for children. Our transaction was smooth from order on the website, to a follow up email on our purchase & personal contact from a sales rep. We will be ordering books in the upcoming months.

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Michelle S.
1 review
0 helpful votes
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August 22nd, 2017
Verified purchase

Bulk Books is the only source I use for buying novels for our students. I usually call in my order but decided to try purchasing online. It was quick and extremely easy and the prices, as always, were affordable for our school. However, I did miss not talking to my favorite people at The Bulk Bookstore! Thanks for a great place to shop!

Thumbnail of user alexag64
5 reviews
78 helpful votes
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January 18th, 2022

They have a huge collection of books. They also provide you with great service and everything is fine. The one thing which I feel a bit lacking is the customer support other than that everything seems to be good.

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Courtney R.
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

I am an educator at a small district that doesn't have much in way of variety of books. I was so happy and excited to teach my summer school class and it was fairly affordable. I look forward to working with you all in the future

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Sherry M.
1 review
0 helpful votes
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November 27th, 2017
Verified purchase

We are a small school district with limited means. Being forced to only place orders over $100 is not helpful to us. We are left with more books than we actually need when the extra money spent could have been applied to other areas in need.

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Kara W.
1 review
1 helpful vote
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April 5th, 2019
Verified purchase

I love shopping with Bulk Bookstore! This is my third time ordering books with them for my high school book club, and they consistently have the best deals and the best customer service. Books are shipped in perfect condition and arrive right on time, if not sooner. Five stars!

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Mrs K.
1 review
0 helpful votes
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August 21st, 2018
Verified purchase

The customer service was extremely helpful!!! I had a very large order & had forgotten to change the shipping address due to rushing & multitasking. Then before I could even call back to ask if it could be changed on their end, the customer service representative called me and asked about the shipping address saying he remembered our conversation the day prior. He changed it and I received my books promptly. I appreciate the excellent service so much!

thanks,
Mrs. K. Stevens

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Peggy B.
1 review
0 helpful votes
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May 1st, 2019
Verified purchase

Was very happy with the prices and the free shipping. Enjoyed using the first time buyer $10 off discount as well. Thank you for providing a wonderful service. We are a church on a limited budget and appreciate being able to get the product we need at a price we could afford and in a timely manner.

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Alexis B.
1 review
0 helpful votes
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May 15th, 2016
Verified purchase

I love how accessible the site, company, and books are. The prices are generally very affordable. I had a little trouble receiving my order initially as the first time my books were delivered, they went missing, but that was no fault of the Bulk Bookstore. Even so, they were incredibly helpful and very accommodating and filled my order a second time to ensure that I got them, and I did. I'm very pleased with their great service and quality customer relations.

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Amy R.
1 review
0 helpful votes
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March 22nd, 2019
Verified purchase

There was an issue from the publisher delaying the shipment of our order. However customer service was able to come up with an acceptable solution to get our books to us. Not only did the books arrive in a timely manner, but they came earlier than expected! We are very pleased with the service BulkBookStore has offered our organization.

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Melanie B.
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

The BulkBookStore staff was very helpful at finding a book that was the right fit for my needs and my budget. They were courteous, friendly, professional, and prompt! I would certainly shop here again as the need arises.

Thumbnail of user debbieh291
1 review
0 helpful votes
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June 12th, 2019

Our church needed to order 480 coffee table books for a women's conference. Mike was able to secure the the books, ship them in our delivery window and work with us through some other challenges.

Thank you Mike!

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Janet H.
1 review
0 helpful votes
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July 31st, 2017
Verified purchase

It would be nice if there was a way to verify customers as educators. As a teacher the prices are prohibitive for multiple classroom sets and there is no money in the school budget for literature books : (

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Kevin F.
1 review
0 helpful votes
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April 20th, 2019
Verified purchase

Overall good experience. Was hoping to purchase 50 pocket NIV new testaments for about 1.50 each in a color other than black. Your prices are comparable to competitors and I realize unit price reduces with larger quantity order and may do so again in future. Thank you!

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LUPE O.
1 review
0 helpful votes
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August 13th, 2018
Verified purchase

over all is my first time ordering I like service and chat sales person very friendly and helpful too. If our school needs in the future to order more books etc. of course I will contact you. :) "me happy customer" yey!!

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Kirsten S.
1 review
0 helpful votes
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January 26th, 2016
Verified purchase

Due to the holidays and inclement weather, there was a little confusion with when my books would be delivered. Reagan was my customer service representative, and I very much enjoyed working with her. She was always patient and kind. If I need to order books in bulk again, I'm calling Reagan's ext. first. If I suggested this service to other librarians I would tell them that I was happy with y'all's service and to use Reagan. I wish everyone have as good customer service reps as y'all do.

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Sharon A.
1 review
0 helpful votes
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September 22nd, 2017
Verified purchase

When I first ordered children's Christmas books 13 years ago when I opened, I could find books for 1/2 of the retail price and free shipping,and any amount ordered. Seems it is more difficult to make a profit on books now.

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Lois H.
1 review
0 helpful votes
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February 13th, 2020
Verified purchase

I appreciate a web store that does what it says, on time, without me needing to do anything other than place an order. Some stores you have to follow up constantly, and I have not had to do that with BulkBookstore.

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Erin S.
1 review
0 helpful votes
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April 16th, 2020
Verified purchase

Shopping with bulkbookstore.com was a great experience. I loved how personal the customer service was. They were extremely helpful in locating my order. As a teacher, I will definitely be using bulkbookstore.com to buy more books for my classes in the future. Thank you!

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Stephanie W.
4 reviews
1 helpful vote
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May 31st, 2016
Verified purchase

I loved that I could talk to a person and didn't have to go through an automated system. The company is very professional and their prices are wonderful. I would recommend them to anyone needing bulk sets.

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anonymous Y.
2 reviews
0 helpful votes
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August 15th, 2018
Verified purchase

Reagan has been great with her communication and follow-up even though I've been swamped and haven't always replied to her! She has reminded me to get my order placed. That is what I needed right now! Thanks!

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Jon O.
4 reviews
1 helpful vote
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May 31st, 2019
Verified purchase

Great site and purchases. I would like better updates on shipping status though. I was getting concerned that the order wasn't shipping when it had shown "awaiting shipment" for several days with no update. I placed an order with another company, as I really needed the books. My Bulkbookstore order showed up the next day! However, it still showed "awaiting shipment" on the website. You all are awesome every time. But send me those updates and I wont feel the need to shop around.

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Elizabeth C.
5 reviews
1 helpful vote
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September 24th, 2018
Verified purchase

Great idea to use this for a fall festival. I was a little sorry I didn't follow up more closely about one title -- I meant to get all Sendak, but got something else ... but it will still work and the price was fine. I got a lot of personal assistance and honest answers so that was great.

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Alexis K.
1 review
0 helpful votes
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February 6th, 2016
Verified purchase

I was very pleased when I stumbled upon bulkbookstore.com. I've made a habit of buying many books in bulk, and the Bulk Bookstore has made it both convenient and affordable. My order also arrived in a timely manner and in excellent condition. I will definitely be returning to their website to make more purchases in the future.

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Krista J.
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

Disappointed no one was available to help me ship to Alaska. I had to ship to a friend in WA that will be coming up here soon. I plan to order many more of this item over the coming years so I need a reliable method to obtain them for my nonprofit.

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Kelly R.

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