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Bumble

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Overview

Bumble has a rating of 1.4 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumble most frequently mention customer service, fake profiles, and social media problems. Bumble ranks 632nd among Dating sites.

  • Service
    74
  • Value
    75
  • Quality
    76

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
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12
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How would you rate Bumble?
Top Positive Review

“Bumble is a Scam. Straight Up!”

James A.
9/18/22

Bumble is fake. Prior to paying for a 6 month subscription, they "claimed" that I had 10 "likes" waiting for me. After my subscription payment was processed, those "likes" disappeared. For 6 months I received only four "likes." Then, to prove it's a scam, the day after my subscription ended, Bumble tells me that I have 9 new "likes" and that I would need to purchase another 6 month subscription to view their profiles. I actually tried to cancel the subscription within 30 days of my first day with Bumble, but they refused to provide me with a refund. Bumble is a joke. Please don't waste your money. Trust me.

Date of experience: 9/18/22
See positive reviews
Top Critical Review

“Waste Of Money”

Randy P.
8/21/24

In theory, the idea behind Bumble sounds good. Women make the first move so you would think you are matched with people who are really attracted to you. Reality doesn't match up! I happen to like younger women and maybe that is just unrealistic. I can't say how many times I have been matched with women and open with a respectful or humorous line and pow-they just evaporate. This happens whether I respond either based on physical attraction or common interests. So frustrating! I receive quite a few messages from women that want money or an "arrangement." Haven't met with a single person from this site after spending lots of money. Bumble charges for almost everything like spotlights, compliments, etc. I really think money would be better spent somewhere else but unfortunately I don't find the other online dating sites much better!

Date of experience: 8/21/24
See critical reviews

Reviews (128)

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customer service (15)
Thumbnail of user randyp25
California
5 reviews
16 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

In theory, the idea behind Bumble sounds good. Women make the first move so you would think you are matched with people who are really attracted to you. Reality doesn't match up! I happen to like younger women and maybe that is just unrealistic. I can't say how many times I have been matched with women and open with a respectful or humorous line and pow-they just evaporate. This happens whether I respond either based on physical attraction or common interests. So frustrating! I receive quite a few messages from women that want money or an "arrangement." Haven't met with a single person from this site after spending lots of money. Bumble charges for almost everything like spotlights, compliments, etc. I really think money would be better spent somewhere else but unfortunately I don't find the other online dating sites much better!

Date of experience: August 21, 2024

Thumbnail of user konstantinosd16
Tennessee
2 reviews
5 helpful votes
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July 13th, 2024

I was banned on Bumble 07/13/2024. I tried multiple times to reach a live representative that could explain why I was banned. I received multiple times the same response stating that the ban is permanent and that I violated community guidelines. I asked what community guidelines I broke and received two automated responses.

After an investigation and much consideration, we have made the decision to permanently block your account for being in violation of our guidelines: https://bumble.com/guidelines.
We want to make sure that Bumble remains a fun, friendly, and, most importantly, safe place to make connections, so all members must comply with our guidelines to use Bumble.
Our decision about your profile can't be changed and exceptions will not be made.

We have investigated the block placed on your account extensively, including it being reviewed by multiple support team members, and I can confirm that the block was issued correctly.
To protect the integrity of our moderation processes, we are unable to provide any further details about this block. Please trust that these decisions aren't taken lightly, though we are always happy to review them as we have done on this occasion for you.
As we've now reviewed this block for you on multiple occasions, we will no longer be able to respond regarding this matter.
You can review our guidelines here:

Tip for consumers:
There is no refund for any purchases you made.

Service
Value
Quality

Date of experience: July 13, 2024

Thumbnail of user frankc859
Colorado
3 reviews
25 helpful votes
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July 5th, 2024

Let's not talk about the past regarding Bumble because I'm sure there are many who have positive things to say about previous years of bumble. Let me just tell you this in the last 12 months this site results in nothing but what looks like clearly under age illegals and illegals That have been transplanted into the cities they now call home. So if that's what you're looking for bumble is the place to go in addition the ratio of liberals to conservatives on this site is at least six liberals to one conservative. The number of women who love to put in their post how much they hate Trump is only measured by their weight and less than attractive appearance. Listen, I've been on this site for the last four years and nothing has been worse about this site than the last 12 months. I wouldn't find a date on this site comparable, I don't care if the woman was a millionaire. Not one dime would I pay for Bumble after seeing the flood and let me tell you I'm being generous when I call it a flood what I should call it is a meteor impact of illegal underage, girls, and women looking for Mr. Goodbar. Don't waste your money and certainly don't waste your time.

Service
Value
Quality

Date of experience: July 5, 2024

Thumbnail of user drs655
California
2 reviews
0 helpful votes
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May 21st, 2024

I do NOT recommend Bumble to anyone who values their time, money and has dignity. This site is an expensive crap with zero customer service. They can at ANYTIME deny your access to your account and KEEP your personal info and pics. A total game of power.

Service
Value
Quality

Date of experience: May 21, 2024

Thumbnail of user inekeh3
Netherlands
1 review
0 helpful votes
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August 19th, 2024

Super slecht.
Bij aanvang krijg je allerlei likes die geblurd zijn. Om ze te zien moet je bj betalen. Als je eenmaal betaald hebt komen er geen nieuwe voorstelen van mensen in de buurt of nieuwe likes.
Je kunt niet meteen communiceren met iemand waarvan je denkt dat die leuk is. Dit kan pas als de ander jou heeft geliked. Voor elke extra mogelijkheid moet je betalen.
Vervolgens is het opzeggen van het abonnement onmogelijk. De instructies die ze geven zijn niet toepasbaar.
Het mag duidelijk zijn dat het een site is die er vooral op uit is om jou niet te matchen met iemand om zelf zolang mogelijk geld te kunnen incasseren.
Trap er niet in!

Date of experience: August 19, 2024

Thumbnail of user aaronf470
North Carolina
1 review
8 helpful votes
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May 5th, 2023

I'm sure plenty of legitimate bans are placed each day on creeps and solicitors, but I'm a normal guy who just randomly had his account deleted without warning or reason. Customer support has also ignored me completely.

Service
Value
Quality

Date of experience: May 5, 2023

Thumbnail of user gustavoalvear0
Virginia
1 review
5 helpful votes
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June 3rd, 2023

They just want you to pay for everything, even to send a message or see who likes you for separate, too expensive, technical issues, fake profiles, no customer service, botched features, worst experience ever! I want my money back, but they already stole it. STAY AWAY save a headache!

Tip for consumers:
This site just want to rip you off your money, use another dating app please if you don’t want to have a heart attack

Service
Value
Quality

Date of experience: June 3, 2023

Thumbnail of user tudocomprazer2014
Virginia
1 review
0 helpful votes
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February 24th, 2024

This website is 100% a scam and a lie it is worse than Tinder I signed up for a 1-month trial and put on an excellent profile for myself I only received three replies in one month and all three of them were from sex workers here in Las Vegas trying to exploit me for money.there are no legitimate females on this website whatsoever

Service
Value
Quality

Date of experience: February 24, 2024

Thumbnail of user ca13843
GB
4 reviews
21 helpful votes
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August 16th, 2023

Some 70% of men I had matched with and initiated a conversation don't ever reply! Or unmatched me soon after I started talking to them. Why are you matching then? What is wrong with you? Playing mind games or something? This app must be an ego booster for men and nothing else. I should add that I am attractive tall woman, and good at holding a decent conversation, so can't understand this.
I have now deleted Bumble and will never use again!

Date of experience: August 16, 2023

Thumbnail of user julianak47
Canada
2 reviews
0 helpful votes
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March 29th, 2024

I met Bruno Poirier 3 years ago. He is schizophrenic and bipolar and has narcissistic tendencies. He is extremely verbally and physically abusive. Also sexually perverted. He was charged with 5 counts of assault. Ladies do not get involved with this man please stay away. He will hurt you and destroy you.
I uploaded his photo.

Date of experience: March 27, 2024

Thumbnail of user maddys50
India
1 review
6 helpful votes
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January 13th, 2023

It feels like a scam, a gimmick, a trick somewhat.
It showed my friend 4 matches, but when he actually paid for the premium, the matches reduced to 1.
They are just making money off men. We emailed their support, and they didn't even reply.

Do yourself a favor and don't install bumble if you like your money or if you have any self-respect.

Also, the reviews seemed way too positive, I think they are paying for fake reviews. I can understand women rating the app higher, but for men, it's not very useful and I am surprised how high the review is.

Tip for consumers:
DON'T USE IT

Service
Value
Quality

Date of experience: January 13, 2023

Thumbnail of user melt79
Washington
1 review
7 helpful votes
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May 1st, 2023

All the men on these site don't talk and if they do the only offers you're going to get are to come over their house and have sex. Really low caliber men on this site…absolutely horrible. The free sites hold up their reputation I've tried it a few times each time I feel awful depressed negative energy. Not worth going in there even it being free.

Tip for consumers:
It’s abusive to women..and shouldn’t be allowed

Service
Value
Quality

Date of experience: May 1, 2023

Thumbnail of user katiek468
Florida
1 review
5 helpful votes
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October 5th, 2023

I started going out with a guy. He goes by the name Larry House. Or Houser. At first he was nice. Then he started verbally abusing me. He lied to my father about where we were going on a vacation. Turns out we didn't go to st Augustine, as he told my dad we ended up in North Carolina. The whole time he was swearing at me and threatening to leave my on the side of the road I was able to get help from a family member and got out and away from him! Stay away from this man Larry house -fl he isverbally abusive smokes 420 while driving and almost killed us,

Service
Value
Quality

Date of experience: October 5, 2023

Thumbnail of user rudih4
California
3 reviews
11 helpful votes
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August 14th, 2023
Verified purchase

My account was blocked because a member reported me. I asked for this to be reversed but was told that it was permanent as I violated their guidelines. I carefully read through the guidelines and I most certainly did not violate any one of them.

I believe the person who reported me (she actually wrote to me and said that she was goign to do so) is someone that I had not written to or responded to on Bumble but rather who was angry at me for something that happened between us in person many years prior, and long before I was on Bumble.

This is particularly aggravated by the fact that I had foolishly shelled out $249.99 for a lifetime membership only to have it cancelled with no money returned at all.

Service
Value
Quality

Date of experience: August 14, 2023

Thumbnail of user stevenshawjr1987
Maryland
2 reviews
0 helpful votes
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November 29th, 2023

If they block you, they will not respond to your support messages and the only thing they will say to you on social media (Twitter/X) is we respond to everyone and we don't block for just any reason. They are quick to go on defense (Look under Trustpilot), but they will never fix their problem. Tons of people have been wrongfully blocked and it has never been fixed.

Do not use this site, I had only been on the site for 2-3 weeks, and if you read the terms and services, they pretty much keep track of the photos you have/had posted and of your IP address and phone number so if you try to make a second account you will be banned instantly.

Service

Date of experience: November 29, 2023

Thumbnail of user danar543
South Carolina
3 reviews
8 helpful votes
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May 29th, 2023

A. You can't filter by race. Really?
B. None of your photos can have a weapon. Sounds ok at first, BUT...there are thousands of us who shoot skeet/sporting clays as a hobby or even professionally and the stupid app wont allow ANY pics that feature me participating in this sport, even with an explanation. I guess my archery pics are forbidden too? Their reply was... "you wont ever meet someone carrying a weapon so it cant be in your photos" Funny, I have a carry permit and might very well meet up with a potential match with my.35 on me. LOL. People have actually been raped or killed on blind dates through dating apps. AND...sporting clays/skeet would be an IDEAL first date for others that participate the sport. Doesnt make me a "killer"..

Service
Value
Quality

Date of experience: May 29, 2023

Thumbnail of user nikom28
Washington
1 review
1 helpful vote
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February 8th, 2024

At some point they decided to verify my photo. I sent them several pictures. They rejected all of them. Their requirements are ridiculous like "You copy the pose exactly", "Your photo matches your profile pictures". Do I have to go back in time? Do I have to drive 100 miles to the forest I had as background? They claim they use facial recognition software. Probably from 19th century.

Service
Value
Quality

Date of experience: February 8, 2024

Thumbnail of user mitchellk128
Canada
3 reviews
2 helpful votes
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August 16th, 2023

Pretty much everytime I get 1 or a few more likes they ALWAYS never message first resulting in the match expiring. Why do they do that? It's extremely misleading, are they not interested in me after matching? Then unmatch me don't just let it expire. The price is good compared to other sites/apps that rob you. But it would be nice if Bumble had more options similar to Tinder. If you are looking for a gamer partner why is there no option to select you only want to see gamers etc? I really only use this because of it's price and the fact that women have to message first. Since on every other site or app guys have to message first, and even if I match with someone they never reply.

Service
Value
Quality

Date of experience: August 15, 2023

Thumbnail of user jeffs725
Arkansas
1 review
5 helpful votes
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May 18th, 2023

Signed up for their $20 a month membership only to learn that if I want to learn of the alleged eight women who have matched with me I have to pay another $20. Otherwise they're just blurred out.

Textbook deceptive advertising.

Service
Value
Quality

Date of experience: May 18, 2023

Thumbnail of user brianf2018
Missouri
1 review
4 helpful votes
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August 22nd, 2023

I got a message when I logged in a day after a religious bigot blocked me that I was "monitored" and that if there was "another occurrence" my account would be dropped. No explanation as to what I did, no phone number to call, no response when I was able to ferret out their concealed email address.Big Brother is watching.

Tip for consumers:
Whoever read my writing doesn't know or doesn't care about diversity,societal oppression or freedom of expression

Service
Value
Quality

Date of experience: August 22, 2023

Thumbnail of user azqarts
Arizona
1 review
3 helpful votes
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July 26th, 2023

I texted someone and lo and behold they left the country after a short time. Kept in touch, but had a bad vide. I was correct, he was in a jam and needed money. Surprise. No money and haven't heard since. This guy went to a lot of trouble to set up his scam. I contacted Bumble because I thought he might be pulling this on other woman. Never heard back from them and I gave them quite a bit of info.

Service
Value
Quality

Date of experience: July 26, 2023

Thumbnail of user disappointedu13
California
1 review
1 helpful vote
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November 16th, 2023

Yet another bad review for bumble. Surprise, surprise (sarcasm). They banned me. I contacted bumble support several times to ask why I was banned. They refused to let me know. Fine. Don't tell me. Leave me in the dark. Well. If you choose not to tell me what I did wrong, at least refund me. Give me my money back. They also refused to refund me. Avoid bumble. Choose another dating app

Service
Value
Quality

Date of experience: November 16, 2023

Thumbnail of user nicolea1084
GB
3 reviews
2 helpful votes
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January 22nd, 2023

Lots of frustrating issues.

If you snooze this should pause your subscription too obviously.

Premium can see all matches so the other swiping side should be for new people.

Need a setting whereby if you are up for something casual, then in new city you shown people where you would normally not fit their distance filters. However if you aren't looking for something casual, then in new cities you should only be shown to those whose distance filter youd normally match. Too many "how far r away r u"!

Should be clear on the app when weekly benefits have renewed.

Finally its very easy to get banned by the tinder/match group because of baseless malicious reporting. Need a better appeals process. My friend got blocked by the group by someone on the app shed been seeing. Tinder very very unhelpful.

Service
Value
Quality

Date of experience: January 22, 2023

Thumbnail of user js1938
Virginia
1 review
4 helpful votes
  • Send Message
May 9th, 2023

I'm genuinely confused. I'm not hideous. Im a woman with a nice face. I have 150+ likes and yet when I swipe I am getting no matches? But I can see my matches for $20? Like...what? Seriously what? I am generously swiping right too like, on BFF and dating and I just don't understand how I have gotten zero interaction with a single person. I'm following the directions to get more engagement and yet it's like, I have to struggle to maybe have an interaction with literally anyone at this point. Like not even trying to get laid or make a friend I'm genuinely still using this app to see how long it takes me to even get to the HELLO HOW ARE stage. What's going on here?

Value
Quality

Date of experience: May 9, 2023

Thumbnail of user linseygardner1988
Tennessee
1 review
4 helpful votes
  • Send Message
August 22nd, 2023

I have been trying to contact them because it was not supposed to continue with payments this month and it still went through... I have been trying to contact someone for a refund, I have messaged like 6 different times and not one response! It pisses me off so bad!

Service
Value
Quality

Date of experience: August 22, 2023

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From the business

Bumble has changed the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. On iPhone + Android.

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Manel M.
Social Customer Service Associate
Typically does not respond to reviews

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