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Bumble

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Overview

Bumble has a rating of 1.4 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumble most frequently mention customer service, fake profiles, and social media problems. Bumble ranks 632nd among Dating sites.

  • Service
    74
  • Value
    75
  • Quality
    76

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
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Top Positive Review

“Bumble is a Scam. Straight Up!”

James A.
9/18/22

Bumble is fake. Prior to paying for a 6 month subscription, they "claimed" that I had 10 "likes" waiting for me. After my subscription payment was processed, those "likes" disappeared. For 6 months I received only four "likes." Then, to prove it's a scam, the day after my subscription ended, Bumble tells me that I have 9 new "likes" and that I would need to purchase another 6 month subscription to view their profiles. I actually tried to cancel the subscription within 30 days of my first day with Bumble, but they refused to provide me with a refund. Bumble is a joke. Please don't waste your money. Trust me.

Date of experience: 9/18/22
See positive reviews
Top Critical Review

“Waste Of Money”

Randy P.
8/21/24

In theory, the idea behind Bumble sounds good. Women make the first move so you would think you are matched with people who are really attracted to you. Reality doesn't match up! I happen to like younger women and maybe that is just unrealistic. I can't say how many times I have been matched with women and open with a respectful or humorous line and pow-they just evaporate. This happens whether I respond either based on physical attraction or common interests. So frustrating! I receive quite a few messages from women that want money or an "arrangement." Haven't met with a single person from this site after spending lots of money. Bumble charges for almost everything like spotlights, compliments, etc. I really think money would be better spent somewhere else but unfortunately I don't find the other online dating sites much better!

Date of experience: 8/21/24
See critical reviews

Reviews (128)

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customer service (15)
Thumbnail of user bobc504
Arizona
1 review
26 helpful votes
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July 6th, 2020

What a horrible experience. I do not recommend. The worst part was when they would not allow me to access my account, which I paid for in full, unless I agreed w/ their "values" supporting BLM. However you as an individual feel, you should never be forced to agree with a companies political views to gain access to a service that you paid for in full. I have cancelled... will never use or recommend again.

Date of experience: July 6, 2020

Thumbnail of user joe.rundel83
Germany
1 review
2 helpful votes
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September 25th, 2023

It should be a Dating APP. But it is a APP with 99 Fake Pictures.
Normal People are not Models... Bumble makes that to get more people paid.
There are so many bad reviews about Bumble. JUST NOT USE THIS SCAM.

They rip you off. I hope they go down to 0 in NASDAQ this is SCAM/FRAUD

Service
Value
Quality

Date of experience: September 25, 2023

Thumbnail of user mikea2692
Japan
1 review
0 helpful votes
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January 21st, 2024

Guys like myself if you are in Japan you need to verify your age. Fair enough it asks you for proof ( drivers licence, Passport) which I have done but it will tell you like me can't verify after a few attempts it will lock you out saying you are under age contact support.
Good luck this is where the fun begins 1st response after 3rd day submitted what they asked for still waiting for an answer have been written every day still no answer.
So if you are overseas especially Japan which wants proof that you are over 18 STAY AWAY FROM THIS APP AS IT IS USELESS.

Service
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Quality

Date of experience: January 21, 2024

Thumbnail of user margaretj165
Australia
2 reviews
4 helpful votes
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April 4th, 2020

I love the "women message first" concept that Bumble runs on as a businesswoman who knows exactly what I'm looking for. I met my current boyfriend on here, would never manage that on an app like Tinder. Glad bumble exists in a time like this.

Date of experience: April 4, 2020

Thumbnail of user colinf74
Austria
4 reviews
18 helpful votes
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July 7th, 2022

Don't give them a cent! They gonna ban you anyway. They'll find or invent whatever reason or they won't respond to your email at all. They are nothing but thieves stealing from their paying members. There is so much bullsh*t and rip off in online dating world. The point is you need to take it from online to offline as soon as possible and the site I mentioned helps in doing this. Bumble is worthless! I wonder if they have at least one real female profile – they all look terribly fake. You get to correspond with bots for a few days and then Bumble just bans you without any explanation. Horrible app.

Date of experience: July 7, 2022

Thumbnail of user jackieu28
Michigan
3 reviews
11 helpful votes
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April 24th, 2022

Don't be the subject of their whims. Use AdultsFun.club or other big legit services - there are plenty of other dating sites which value their customers.
But Bumble is a horrible site blocking people's profiles for no reason! They especially like doing it after you've just paid for membership. They give you no explanation. Bumble does not give a f*#k about its customers.
It's very frustrating when you lose all your contacts one day or when someone you're getting close with suddenly disappears. It's problematic to exchange contact information on Bumble because they monitor and modify messages.

Date of experience: April 24, 2022

Thumbnail of user jessicar303
Arkansas
4 reviews
40 helpful votes
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March 12th, 2019

This app had potential to be good but now its just horrible! Avoid this app like the plague! The men on this app only wants sex from you, dont want relationships, will not message you back if you swiped right way under the 24 hour deadline. Some men have a lot of open realationships with their girlfriends/wives too! Its turning into the next tinder which it already is! Horrible app and a waste of time.

Date of experience: March 12, 2019

Thumbnail of user robr385
Texas
12 reviews
16 helpful votes
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January 11th, 2022

It was a good idea, make a dating app where the woman starts the conversation, you would think it's a good idea right? Wrong! It is a terrible idea, women don't even message first they even have on their profile that you have to message them first but how?! And don't even get me started on when they do message first, one word replies galore they can't even have a proper conversation, this app only does one thing well and that is to show how unintelligent most women on these apps are.

I truly hope they go out of business just because they don't have a lot of filters either on the app, missing a lot of features that they want to make you pay for. All in all pass you won't find quality here.

Tip for consumers:
Don't use it if you are an intelligent man, you will only find disappointment on here.

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Value
Quality

Date of experience: January 11, 2022

Thumbnail of user biankas3
Washington
81 reviews
62 helpful votes
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September 13th, 2020

Bumble has made several changes to it's app making it for the better. I can honestly say due to the change made, I think Bumble is a great app to meet someone. They have a great selection of very good looking men to choose from whereas other apps really seem to be scraping the bottom of the barrel. Bumble has turned much more classy over the last couple of months when before they were quickly heading into the trashy category.
A+ for you Bumble! I would highly recommend this app to any single person wanting to no longer be single. In my opinion Bumble should hands down have the #1 dating spot in Google playstore for dating apps!

Date of experience: September 12, 2020

Thumbnail of user allied44
Oregon
1 review
1 helpful vote
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December 29th, 2021

I used to be a big fan of bumble, but at the pandemic has gone on men have become more and more aggressive. I do my best to be kind and patient, but when I tell a man thank you but no thank you, and get verbal garbage slung at me and *I get moderated for telling the abuser to f*** off* bumble has a very very big problem. No. Not ok. Read the entire conversation if you need to do that for context. I tell the most recent dude twice he's making me uncomfortable but I say thanks but we aren't compatible, take care. And he becomes abusive?!? Hello!? Do better bumble. It's revolting how a woman will be punished for responding to and defending herself from abuse. Feel free to "moderate" me straight off your app.

Service
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Quality

Date of experience: December 29, 2021

Thumbnail of user carolynf542
Washington
1 review
2 helpful votes
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November 21st, 2022

You get 1 chance to review profiles and there is no way that you can go back and see them again. Or if you have liked someone. No way to see their profile again. It's like a one-shot wonder. I feel I have wasted my money...
Would I suggest this site to anyone. No. Maybe if they change some of their practices I might.

Tip for consumers:
If you join make sure you review and maybe make a copy any of the ones you do like. Chances are... you won't ever see them again. Oh yes... its for your protection. Well, what if you swipe wrong and want to connect... and why can't you write an intro message to them. Just so much wrong.

Service
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Quality

Date of experience: November 21, 2022

Thumbnail of user donnac2387
Australia
1 review
0 helpful votes
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August 9th, 2022

I set up a free account with Bumble in Nov 2021. I can't remember why I gave my credit card details but i did. It definitely wasn't for a monthly subscription though. I stopped using Bumble after a few weeks and didn't realise, until months later, that Bumble had been debiting my credit card $44 per month, for 9 months! I don't know what I've been paying for but Bumble refused to refund my money, citing their "No refund policy".
They could see that my account had not been used since December but they don't care. Also, they make it impossible to cancel your account. I used Bumble via the app and there is no way to cancel through the app. DO NOT give Bumble your credit card details because they'll charge you for nothing. Very unscrupulous business!

Date of experience: August 9, 2022

Thumbnail of user davids1832
Canada
5 reviews
9 helpful votes
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March 25th, 2022

You need to have a science to degree in computer programming from Boston mass to be able to correspond with their customer service.

Absolutely ridiculous to deal with a total waste of time and I'll never credit your account for any issues it's basically a scam just to take your money.

But the worst part is it doesn't work nothing lines up

When you correspond with them and ask them why doesn't work they tell you you need to have your profile written by a professional.

What a joke but they scammed me fit $200. But don't worry I'm going to get even by posting reviews on another 16 sites. It will cost them $10,000 to take down when I'm about to post but better yet it will cost them customers to stay away from the scam artists

Tip for consumers:
Do not waste your time here you’re better off with Tinder.

Service
Value
Quality

Date of experience: March 25, 2022

Thumbnail of user jm1217
Maryland
1 review
2 helpful votes
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April 12th, 2021

I tried using bumble but my experience is they play with the algorithm. I did not receive matches when keeping it within 50 miles. After being on the site for about 2weeks your matches stop. My preference is to date within my race but only received photos of white males. Bumble to me is no different from all of the other dating sites. No good!

Tip for consumers:
After 2 weeks I deleted my account as I was not receiving matches. Bumble is a rip off in my opinion.

Service
Value
Quality

Date of experience: April 12, 2021

Thumbnail of user robertg2588
Austria
4 reviews
26 helpful votes
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July 20th, 2022

They have taken to misleading their customers. They keep sending you notifications that someone likes you or wants to meet you, but when you check it up there are no results. It's not worth a dime, there are better sites. I could not find anyone willing to meet on Bumble. All they do on Bumble is offer you a few matches who haven't been online for months. If you try to narrow down your search you have no matches at all. You have to struggle to cancel your subscription ( it's being renewed automatically), so it's best of all not to get involved with it.

Date of experience: July 20, 2022

Thumbnail of user berts74
California
5 reviews
10 helpful votes
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May 24th, 2022

You might have luck here provided you stand 6 foot 8, drive a Lamborghini, own a 6 bedroom mansion & a yacht. I recommend you enter your credit card information right away & get what you pay for. A bunch of royalty looking for millionaires is all you will find here.

Date of experience: May 24, 2022

Thumbnail of user davidl5101
Australia
2 reviews
18 helpful votes
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December 10th, 2022

It a money making scam, selling overpriced subscriptions, overpriced super likes and compliments. Which I got burnt for twice by deluded female woke-tards full of white racism and gender ideology.
FFS the site even has a "non-binary" third gender selection, like what is that! A "hermaphrodite"? Cause what you are born with downstairs is what you are, hence blue or pink, if you think you can choose, you need to see a shrink,(in a lunatic asylum).
I don't have any screenshots this time, I hastily deleted my profile cause I copped a gut full of mis·andry, all because I prefer women who have meat on their bones and love handles to hug.

Like I said about POF, gents if you are shy, lonely introverted like me, 1st step is admit it to yourself and then see a shrink and get social lessons even social groups. I might see there

Tip for consumers:
GENTS stay away

Service
Value
Quality

Date of experience: December 10, 2022

Thumbnail of user jakek78
Pennsylvania
1 review
12 helpful votes
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April 29th, 2020

Lots an lots of those onlyfan girls an basically mostly prostitutes. Starting a conversation asking how their day went with a response of buy my premium or something along the line of asking for credit card information like what? Deleted app after just 1 hour. Like most dating apps girls just scamming an selling them self's. Like your someone's daughter! But its 2020 I guess that's normal. I dont pay for $#*!. So not the app for me

Date of experience: April 29, 2020

Thumbnail of user kellib138
Arizona
1 review
1 helpful vote
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October 6th, 2021

I joined Bumble because I was lead to believe it was for women. I've recently learned that's absolutely not true! If a paid membership man wants verification you are forced to provide a selphie. Well I'm 47 yrs old woman and selphies is what my kids do. If it is truly the site is about women, why do we have to prove even more? We already have a hard enough time. I'm not taking a darn photo because some stranger demands it! It's another man friendly site, absolutely false advertising!

Tip for consumers:
Use another site.

Service
Value
Quality

Date of experience: October 6, 2021

Thumbnail of user bumblef
Wyoming
1 review
1 helpful vote
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February 21st, 2022

I re-opened an old account, and an old shirtless picture that used to be OK but no longer is... was flagged and removed. I sent an e-mail to the Bumble morons asking 'why is it ok at a beach (or if you are a woman)' and they blocked me. Men aren't allowed to ask 'why?'. Pure discrimination.

Tip for consumers:
Don't ask them questions, it will make them feel anxious and scared.

Service
Value
Quality

Date of experience: February 21, 2022

Thumbnail of user daves1429
Connecticut
1 review
8 helpful votes
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October 21st, 2021

I was dumb enough to prepay 6 months but Bumble did not accept my picture for reasons unknown then cancelled my subscription for the period ending after 6 months but still kept the $100 I prepaid! And I literally CANNOT access the site. It just keeps demanding I put a picture in but whenever I do, it just doesn't work. Isn't this 2021, not 1999? No one from customer service responded to any of my multiple emails and no one ever contacted me. They are taking real money from people and customer service is NON EXISTENT. Scam city. Stay the h--- away!

Date of experience: October 21, 2021

Thumbnail of user jshevlin30
New Hampshire
1 review
0 helpful votes
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May 14th, 2024

I can't stand the matches it was useless and I did not even get my first date. They are not worth the effort to install

Value
Quality

Date of experience: May 14, 2024

Thumbnail of user susany935
Massachusetts
1 review
0 helpful votes
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August 22nd, 2023

I had many perfect conversations. And the delete pop up and gets in way when you slide up to go to another conversation. You don't see I it. And it deletes who you were talking to. It does not ask if you want to delete the connection. I have missed out on many opportunities due to this bad feature in bumble. I hate bumble due to this.

Tip for consumers:
The way they programmed the site is bad. You can loose a conversation due to a pop up you don’t see and it deletes the conversation

Service
Value
Quality

Date of experience: August 22, 2023

Thumbnail of user jodij108
Australia
1 review
2 helpful votes
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January 13th, 2022

Took money out of my account 48hrs prior to the 24hr notice period for a cancellation. Sneaky bunch. Not to be trusted. Looks lovely, app works well, but 100% not to be trusted with your bank account.

Tip for consumers:
Don't provide a bank account

Service
Value
Quality

Date of experience: January 13, 2022

Thumbnail of user loric1113
Connecticut
1 review
3 helpful votes
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January 12th, 2023

The company makes millions but won't spend enough to staff their customer service. I paid for a lifetime premium membership and they banned my profile for reasons that were not correct but they didn't care to find out because I had already paid the maximum they weren't going to get any more money from me so why bother to answer my request to text or email with a real person instead of a bot who just kept repeating the same answer which was totally false about me. Very sad indeed. Yet, my male friends have told me they get tons of fake foreign young women texting them - really? They aren't banned. I'm a professional woman and I got banned - my friends couldn't believe it.

Tip for consumers:
Had I known that I would not be treated fairly and that there is no personal customer service only a Bot I never would have spent money on them. And the time I was there I saw all the same people on Tinder - which is a much better-run company!

Products used:
Bumble Date

Service
Value
Quality

Date of experience: January 12, 2023

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Bumble has changed the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. On iPhone + Android.

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Manel M.
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Typically does not respond to reviews

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