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Bumble

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Overview

Bumble has a rating of 1.4 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumble most frequently mention customer service, fake profiles, and social media problems. Bumble ranks 632nd among Dating sites.

  • Service
    74
  • Value
    75
  • Quality
    76

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
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12
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How would you rate Bumble?
Top Positive Review

“Bumble is a Scam. Straight Up!”

James A.
9/18/22

Bumble is fake. Prior to paying for a 6 month subscription, they "claimed" that I had 10 "likes" waiting for me. After my subscription payment was processed, those "likes" disappeared. For 6 months I received only four "likes." Then, to prove it's a scam, the day after my subscription ended, Bumble tells me that I have 9 new "likes" and that I would need to purchase another 6 month subscription to view their profiles. I actually tried to cancel the subscription within 30 days of my first day with Bumble, but they refused to provide me with a refund. Bumble is a joke. Please don't waste your money. Trust me.

Date of experience: 9/18/22
See positive reviews
Top Critical Review

“Waste Of Money”

Randy P.
8/21/24

In theory, the idea behind Bumble sounds good. Women make the first move so you would think you are matched with people who are really attracted to you. Reality doesn't match up! I happen to like younger women and maybe that is just unrealistic. I can't say how many times I have been matched with women and open with a respectful or humorous line and pow-they just evaporate. This happens whether I respond either based on physical attraction or common interests. So frustrating! I receive quite a few messages from women that want money or an "arrangement." Haven't met with a single person from this site after spending lots of money. Bumble charges for almost everything like spotlights, compliments, etc. I really think money would be better spent somewhere else but unfortunately I don't find the other online dating sites much better!

Date of experience: 8/21/24
See critical reviews

Reviews (128)

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customer service (15)
Thumbnail of user 10779926
Utah
1 review
2 helpful votes
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May 6th, 2023

I'm not sure if this is a dating app problem or specifically a bumble problem but more often than not, I end up blocking the men I meet. I was raped on a bumble date and I have been working with police to track him down. I don't know his last name and I blocked him and reported him to bumble but not the police. I'm finally ready to talk to the police about it, so I asked bumble if they could help me and it took them weeks to respond. I eventually sent them a DM on Instagram and then they responded. They wouldn't give me the information of my rapist because of their privacy policy and I get that they don't want vigilantes but the way they worded it felt like they were more interested in protecting the privacy of my rapist instead of helping me with the police. Then they shared with me some $#*!ty blog post with advice on how to stay safe on dates which only reiterates the fear that it was my fault. I'm really disappointed on how they treated me, especially since their branding is all about supporting and protecting women

Service
Value
Quality

Date of experience: May 6, 2023

Thumbnail of user sg513
GB
1 review
0 helpful votes
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December 3rd, 2021

Awful, awful company! I use Bumble BFF and on occasions, I have used their 1-day subscription which use to be £2.99. Recently I tried the 1-day subscription which they did an auto-subscription without clear messaging or any confirmation of this. Under the Consumer Contact Act, this is illegal. I am shocked I have been charged daily £1.99 and having done research after, it seems many others are scammed this way. I work in marketing and I know UX Design very well. This tactic is to confuse consumers and illegally take your money and then claim it's in their T&Cs which is not present or clear when you subscribe. And in order to fulfil their scam, they send auto-responses and never read your emails. I shared links to show where they have been illegal in auto-subscribing consumers without clear messaging. Under UK government law, it is 100% illegal to auto-subscribe. I used a third party 'Resolver' to try and get them to respond. Someone responded to say my subscription is cancelled yet no refund. And almost 2 weeks later, I see on my bank statement, they are still stealing money off me. They know most consumers will give up with auto-responses as the fact is, it will be near impossible to get a customer service response. I will be taking them to court as I have taken legal advice. It's not even about the money anymore but the scam tactics they are doing. PLEASE DO NOT USE THEM. It's such a shame, as I found their service to be great years ago but whoever has taken ownership of the UX of the app, is a complete scam maker.

Tip for consumers:
They ignore you with auto responses. 100% Scam tatics

Service
Value
Quality

Date of experience: December 3, 2021

Thumbnail of user warrenm306
Australia
1 review
0 helpful votes
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December 21st, 2023

Dune waste yr hard earned money been on there for 3 weeks and nothing.
I found POF BETTER and that was free

Tip for consumers:
Site is a scam

Service
Value
Quality

Date of experience: December 21, 2023

Thumbnail of user annab1598
Texas
1 review
7 helpful votes
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April 24th, 2022

Bumble forces you to pick a cause 2 weeks after paying with no way to decline / access account. Beware!

Date of experience: April 24, 2022

Thumbnail of user jeana602
California
1 review
0 helpful votes
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November 6th, 2022

Bumble charged FRAUDULENT account charge. They charged my account after a year of innactivity so I could not delete the app from my subscriptions. THIS IS CALL MALICIOUS SOFTWAR. They; capture you for another year. That means you are unable to delete the app after a year. FRAUD!

Date of experience: November 6, 2022

Thumbnail of user louiej169
California
1 review
6 helpful votes
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October 21st, 2021

I was blocked after one day, they wouldn't refund my money. Don't waste your time and money on this site it's a total rip-off.

Date of experience: October 21, 2021

Thumbnail of user darrenw213
GB
1 review
0 helpful votes
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December 26th, 2021

Swiped right loads not one reply. Got two messages saying u got liked so i viewed and said no likes yet

Date of experience: December 26, 2021

Thumbnail of user zc29
GB
1 review
0 helpful votes
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July 1st, 2022

Customer service was very poor with billing issue and lots of fake profiles. I saw a number of stolen photos and had to report. Wouldn't use again

Service
Value
Quality

Date of experience: July 1, 2022

Thumbnail of user joec1757
Colorado
1 review
2 helpful votes
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April 1st, 2022

Company makes it next to impossible to cancel. Confusing process. Don't join this chicken sh*t outfit.

Tip for consumers:
Crappy business model. Not worth the frustration when wanting to cancel.

Service
Value
Quality

Date of experience: April 1, 2022

Thumbnail of user seymorec
California
3 reviews
3 helpful votes
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August 18th, 2022

This is the same woman from Eros! And she is from Models World too! Her number is *******402! She is also a internet bully hacker! Beware!

Service
Value
Quality

Date of experience: August 18, 2022

Thumbnail of user nikitap47
India
1 review
0 helpful votes
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January 24th, 2023

I just want to say thank you to Bumble to give me my destined partner and my lifetime!i would recommend this app for sure to all the folks out there.

Service
Value
Quality

Date of experience: January 24, 2023

Thumbnail of user davisl17
Maine
3 reviews
18 helpful votes
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January 25th, 2023

REAL TIME EXPERIMENT AS WELL: made a new account after posting this review. Got 8 likes within about 10 minutes of creating. Swiped no on 100 people without seeing one "you missed a like" message then I used up all of my likes on people who hadn't liked me. Directly after using up all my likes they showed me a potential like and I could tell because their first picture was them with a very bright red/yellow sky behind them and in my "likes" tab you could tell it was them through the blurred picture because of their head position and the bright sky background

It's a fraudulent and scam service…

They don't show you like it's matches (don't say it's a preference or distance thing) I changed everything and never saw my likes

All of the profiles are bots and just say hi but nothing after that

I really understood their FRAUDULENT services when I deleted my account and a few days later they sent me an email about a pile I got, she just so happens to be absolutely gorgeous… things is I deleted my account so how am I getting likes

It's a scam tactic coded into the algorithm to try to trick people into redownloading and making purchases

If you make a purchase you get more likes and matches because of the algorithm not because you are doing anything different, your account is just getting flagged as paying money so then they start showing you other things to manipulate you into making another purchase while never finding dates

Date of experience: January 25, 2023

Thumbnail of user peters586
Malaysia
8 reviews
17 helpful votes
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June 15th, 2018

Not a bad app to meet new people. Just do your due diligence before you meet anyone from the site. The app was easy to use.

Date of experience: June 15, 2018

Thumbnail of user kevinc3071
Greece
1 review
5 helpful votes
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August 6th, 2023

They write a message as if someone is trying to contact you but when you reply no return message is forthcoming they just want you to buy premium.

Date of experience: August 6, 2023

Thumbnail of user fucko29
New York
1 review
3 helpful votes
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June 5th, 2021

Just another fake app/website for finding "love". They just want your money. More fake people. Don't waste your time!'nn

Tip for consumers:
don’t bother

Service
Value
Quality

Date of experience: June 5, 2021

Thumbnail of user michaelf4483
France
1 review
3 helpful votes
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June 9th, 2023

U get likes from profiles u can't see but u never see them in the scroll feed (except the real ones)

Tip for consumers:
Don't pay for seeing fake profiles they created just for making u pay. They won't never text u back they are bots.

Service
Value
Quality

Date of experience: June 9, 2023

Thumbnail of user jerryj363
Texas
6 reviews
7 helpful votes
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January 1st, 2023

They don't give you any way to contact customer service they want to keep billing you even when you don't want the app anymore it sucks!

Tip for consumers:
If they had a customer service would be nice they don't

Service
Value
Quality

Date of experience: January 1, 2023

Thumbnail of user manuelai2
MK
20 reviews
17 helpful votes
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July 4th, 2023

This is based on my own experience, men with hidden intentions, liars etc nobody serious there
Everyone's playing some game
Sad

Date of experience: July 4, 2023

Thumbnail of user susanl3099
Iowa
1 review
1 helpful vote
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March 20th, 2023

I canceled my account and they still take payment out with NO refunds. I got premium and no views. Just a scam.

Service
Value
Quality

Date of experience: March 18, 2023

Thumbnail of user martaf68
Florida
1 review
0 helpful votes
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December 12th, 2022

Asking to pay money in order to meet new people, very inconvenient) I hope the will stop
Asking money to get more
Likes

Date of experience: December 12, 2022

Thumbnail of user hodgeschristian247
GB
1 review
8 helpful votes
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May 16th, 2023

All these dating sites employ the same business model - how they market the sites is the only difference. Their primary objective is to make money, not help find you a partner.

So, onto Bumble. This is what you can expect, from a male perspective: -

I would say 70-80% of the profiles are fake including the "verified" ones - and that's a conservative estimate.

Many of the photos look suspiciously like pro stock images. Either that or many women have their own personal photographer.

The photos are staged, women raising a glass of wine or champagne, completing marathons, hiking photos, canoeing, standing against a wall mural with angel wings, in exotic locations.

Typically they like wine or gin, yoga, cheese, hiking, gym, running, horses, weightlifting, skiing, and various outdoor activities.

Many profiles answer to the zombie apocalypse plan is "to go down the Winchester until it all blows over". Strange how so many from all over the UK drink in a pub with the same name. No, this is not a selectable answer from a list. These are bot fake profiles.

The classic, "You must be able to make me laugh" is all over the site.
As is "looking for a partner in crime".
90% of the women have nose piercings.
Oh, and animal-ears filter pics.

Many narcissists register on Bumble just to advertise their Instagram page.
You get the posers and pouters, attention seekers, egotists, show offs, who have no intention of dating.

The usual algorithm on these sites is to lure you in at first, you will get plenty of attention, likes, and chats, maybe a couple of actual dates. Soon, the same profiles that you previously swiped left on mysteriously reappear. Then after a few weeks, the activity will slow down almost to a halt, you will be left with false likes you cannot see until you pay for membership, enticing the unaware and desperate user to fork out his cash. People have reported paying for the premium package in order to see the women who have liked their profile, only for the likes to vanish once they upgrade.

Reportedly, cancelling a subscription is extremely difficult. Also numerous reports of people getting banned for no reason after paying for a lifetime subscription.
Bumble? More like Swindle.

Overall it's a demoralising experience, as it is on all these sites. Avoid them all.

Date of experience: May 16, 2023

Thumbnail of user roym290
New York
2 reviews
2 helpful votes
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December 18th, 2022

Horrible, manipulative, liars. Bumble pre covid were a great choice and addition to dating apps. But ever since covid and the whole george floyed thing happened, it changed. They became political and even if youre not into politics or about sexual orientation and LGBTQ then youre immediately banned from the platform without notice. I even gave them a 5 star on the app store but changed it, Heck i even saw that all the reviews ARE FAKE! All the 5 star reviews on the app store and google store have been switched from 1 star to 5 star, they literally pay the apps stores to change the ratings of the negative reviews to positive (while unediting the reviews themselves) just to keep it high up there, and making sure they stay as ''editors choice''. They are a fraud of a company! And dont you even dare spend money on the app. Im just a normie, who doesnt care about politics and used to go out there to search for a pretty girl to date, and be respectful to everyone! Trying to contact bumble is useless, they will tell you to use social media like twitter, IG, FB and going to their messages But no one replies! Till this day it bothers me how this company is still in business while lying and manipulating the stock market and system, and it bothers me even more that i got banned and i dont even understand what i did wrong and how can i fix it? If youre a liberal and LGBTQ only dating app at least advertise yourself as such. Make sure to grab some popcorn and see all the negative/ ''positive'' (that were originally negative) and see how many people have lost opportunities and money because of this app. Someone should sue Bumble and call them out.

Tip for consumers:
Make sure to Make a video of them on how they are manipulators!!!

Service
Value
Quality

Date of experience: December 18, 2022

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From the business

Bumble has changed the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. On iPhone + Android.

Company Representative

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Manel M.
Social Customer Service Associate
Typically does not respond to reviews

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