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How would you rate Bungalow?
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California
1 review
2 helpful votes
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Worst maintenance
February 11, 2023

Bungalow has the worst maintenance management. If you put a work order, they ask some third party to handle that, and never verify using their own team whether the work is legit or has been done. This is so bad because in my case, I'd put 3 or 4 work orders since I'd moved in, and none of them were completed. But the thrid party management would tell the bungalow that it's completed, etc, etc. They take 40 days to show up. P.S THEY DON'T CARE AT ALL. They only want you to pay rent, and when the time comes to fix it, it's an infinite loophole for the tenant. I'd had multiple issues like a roof leak, plumbing issues, power outages throughout living with them, 0 has been fixed for the past 5 months I've lived with them.

Date of experience: February 11, 2023
New York
1 review
1 helpful vote
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Lovely
September 21, 2021

I was a bit skeptical about moving to a partnered accomodation but I did not have enough finances to afford a house all by myself. I am really thankful to Bungalow who helped me communicate with my housemate and turns out he is one of the coolest fellas. We have become buddies now and I thank Bungalow for the wonderful house and an awesome friend.

Date of experience: September 21, 2021
India
2 reviews
1 helpful vote
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Bungalow is significantly faster than most of the home rental services I have
Dealt with. They are familiar with the work they do and are effortlessly quick in
The entire process. I would surely recommend their services to anyone who is
Looking for a comfortable and quick move to a new place.

Date of experience: September 18, 2021
France
1 review
1 helpful vote
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Reclaiming the deposit from them seems like an unattainable dream; they fabricate reasons to withhold it. Despite vacating the room on December 31st and providing photographic evidence of its cleanliness, the bungalow unjustly charged me $180. This charge resulted from a roommate placing their mattress in my room, a situation exacerbated by the bungalow's refusal to acknowledge their illegal entry. When confronted, they directed me to inquire about the charge from the same roommate who reported the unauthorized entry. Astonishingly, the bungalow apologized to the roommate for the breach. It becomes apparent that, due to my non-customer status, they are unwilling to return the money without providing any substantial reasons. Additionally, they imposed extra charges of $140 for monthly cleaning and $110 for move-out cleaning. It is advisable to steer clear of Bunglow to avoid falling into such traps.

Date of experience: January 19, 2024
India
1 review
1 helpful vote
Follow Erica W.
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It's been 3 weeks since I moved to my new house through Bungalow. I am really enjoying my stay here. The place and the locality was exactly as mentioned and the neighbors are very welcoming. The cleaning staff does a tremendous job and the place is kept very neat and clean.

Date of experience: September 23, 2021
California
3 reviews
6 helpful votes
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Since this september, my monthly bill has been $70 higher without any reason (utility bill should go down since it is cooler). Bill details are not shown me anymore since September, so i do not why. I have autopay and every monthly bill was cleaned ontime, but i have $180 left unpaid. They are steeling

Date of experience: November 30, 2022
Illinois
1 review
1 helpful vote
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We signed 2 year contract with Bungalow in august 2021 (we're homeowners) - as soon as the contract was signed, nearly all communication dropped and it was nearly impossible to get ahold of a person by phone - right now it is not possible at all and all communication is via email, with weeks time wait each time. We were charged a fee for the smart lock and lied to that it was installed when it wasn't. Throughout the years we were charged for maintenance requests that were either incomplete or simple tasks were charged for with hundreds of dollars. Currently our contract is expiring at the end of the month, and per the contract we should have been notified whether the tenant is renewing, and/or whether Bungalow wants to renew the contract - no response for multiple emails again. Since we live in a different city we will now need to spend money on tickets to go there in September and pray and hope that the apartment has been vacated. Save your nerves and stay away.

Date of experience: August 3, 2023
Massachusetts
1 review
1 helpful vote
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$#*! DEYNA
September 10, 2022

Deyna is trash and ruined this entire experience. The company is going under and all their properties are being returned to the owner. They do not respond in a timely manner which makes us lose properties. Do not rent from this company and if you come in contact with Deyna run from it. She is trash.

Date of experience: September 10, 2022
Hong Kong
1 review
0 helpful votes
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I like it
November 1, 2021

The option to share a home with others is something that was very convenient for me. I was looking for a decent place for myself but I did not have enough with me to afford one all. By myself. I have now moved into a place of my liking and also have become good friends with my housemates.

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
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Great Customer Service
August 11, 2021

Going through the process from looking for a place to signing a lease was seamless. I thought that such ease of renting was a thing of the past when I left New York and this is one of those times where I love being wrong. Great customer service from A-Z.

Date of experience: August 11, 2021

Overview

Bungalow has a rating of 2.2 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Bungalow ranks 67th among Rental Homes sites.

service
13
value
13
shipping
7
returns
7
quality
10