website thubmnail of Espey
How would you rate Espey?
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California
1 review
5 helpful votes
Follow Cindy W.
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BIG JOKE. SCAM
November 1, 2020

I ordered the pug that cost $30.58. What I got after over 30 days was a ugly cheap goodwill stuffed animal. It looks like it only cost $3.00! When I tried to contact them The email address is not valid and there is no contact numbers for them. I did get a p. O. box for them in Chino California. If you paid by paypal they have a customer service fraud contact number that they can try and help get your money back. I just contacted them so not sure yet how they work.

Date of experience: November 1, 2020
Oklahoma
1 review
20 helpful votes
Follow Jacki C.
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Do not buy from them. This is a fraudulent company in China. You will not receive what you ordered. I ordered 2 lifelike baby dolls for my kids and received 2 dollar store dolls worth less than $3 each. See photos
I purchased on July 1st items did not come until 40 days later on Aug 10th.
I emailed them to get a refund and they offered me a discount on my next purchase, like I'd buy from them.
Lesson learned, if they do not have a phone number on their website, do not purchase.
At least I purchased through PayPal so I can get my money back.

+3
Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Kathleen S.
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Complete lies and no returns!

Item not as pictured!
Just a badly made stuffed animal that has no power ability, so it doesn't move.
Given email address has been disabled, so no return possible! I'm calling my bank!

Date of experience: October 25, 2020
New Jersey
1 review
0 helpful votes
Follow Kayla M.
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Scammed
November 10, 2020

My grandmother ordered a pig and dog that were supposed to be moving and when they arrived they were like the factory rejects. I've been emailing back and forth with the company who insists on giving me a discount in place of a refund. Then told me to return the item i would have to pay $40 to ship it back to them and to just sell them in the states to someone else.

Date of experience: November 10, 2020
Oregon
1 review
0 helpful votes
Follow Terri J.
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I ordered 3 life like puppies costing $67.56. The yorkie is a joke looks nothing like a yorkie.The corgi and husky are extremely low quality! Could buy better quality at dollar store or grabby machine! They are supposed to be poseable with moving parts. THEY ARE JUST POOR QUALITY STUFFED ANIMALS AT A HIGH PRICE!
VERY DISAPPOINTED! DON'T BUY FROM THIS COMPANY THEY ARE A SCAM!
Very poor communication, it took a lot to track down an email that worked and get a response! Shipping took forever!
They say the company is in California and products ship from the US, but they are actually in CHINA!
THIS COMPANY NEEDS TO BE STOPPED

+3
Date of experience: November 16, 2020
Florida
1 review
10 helpful votes
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SCAM!
September 29, 2020

At first *******@gmail.com responded telling me to be patient that my item would arrive. NOW I get I get "Delivery Status Notification Failure" Saying that the mail account has been disabled. This is a scam do not purchase from this company. I am turning them into the Better Business Bureau!

Date of experience: September 29, 2020
Tennessee
1 review
1 helpful vote
Follow Luanne G.
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Fake out
October 2, 2020

The item you actually receive is a stuffed toy you can buy many places for a dollar. Biggest waste! Don't fall. Send too good to be true because it is. Pretty much bait & switch - show you cute and send you garbage! My personal experience!

Date of experience: October 2, 2020
Ohio
1 review
5 helpful votes
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Fraud
September 7, 2020

Ordered one item on "sale" doll that was sent to me looked nothing like I ordered not even same size. Let okey Nothing like Ad. This company should be kicked off sale media's and our government on All fronts should be investigating for Fraud! J

Date of experience: September 7, 2020
Iowa
1 review
17 helpful votes
Follow Debbie E.
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I ordered two 22 inch dolls two months ago. They advertised as Reborn. The were supposed to be realistic, poseable, with feels like real hair. Two months after I ordered them I got 8 inch dolls that has their feet and arms melted together. It looked like they spray painted one of the dolls for black hair but the paint was also on the ears and back. There was no "hair" and obviously you can't move their arms and legs because they are melted together. This site is a scam! The last picture is what I actually ordered.

+1
Date of experience: August 21, 2020
New York
1 review
0 helpful votes
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FRAUD
October 23, 2020

How dare they send a stuffed pig as a realistic miniature pig. The description was life like, mechanical moving parts. ALL FALSE. Its just stuffed. The stitching is horrible. Getting my money back asap. Saddens me. I won't be taken as a fool.

Date of experience: October 23, 2020

Overview

Espey has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Espey most frequently mention dollar store, poor quality and order anything. Espey ranks 29th among Christmas sites.

service
3
value
4
shipping
4
returns
4
quality
4