Camouflage

I bought a cold steel katana machete from there website. The first shipment the blade has dents and flakes on them like it wasn't even finished or has been brutally tested. I sent it back and the second one they shipped looked like it had been hand grinder (not machine grinded). They want me to pay for shipping if I return the second one or give me a 15%discount. This isn't about the discount, this is about buying a product brand name product like cold steel but getting a used or knock off from this store. Be careful befor you buy from this store. I even bought a walking stick black torn cold steel and the top plastic peice wasn't even set on properly.

I ordered a pellet gun off their site and it never came in. So I contacted their customer support and I was told there was a "glitch" in my order and that my payment appears to not have gone through when it fully did. I also emailed them and they were rude to me. DO NOT BUY FROM THEM. SERIOUSLY.

I bought a tomahawk sheath from them and on receiving it found that it was too small to fit -- the strap wouldn't reach the dome snap, so it was useless. I contacted Camouflage. They suggested that they did fit tight so try to wiggle it on. No luck. Given that, in round numbers, a $5 sheath cost me $15 to ship so I'm in for $20, I asked them to just send me a replacement. They won't do so unless I send the totally useless one back to them first, so now my $5 is costing me $35. And no guarantee the next one will fit! A customer shouldn't bear the cost of a seller's quality problems. Very disappointed. I'm appealing with one last email. I'll update if I get satisfaction. It's too bad. When you're buying on the Internet, sight unseen, you put a lot of trust in the vendor, that he'll do the right thing, esp in Canada where postage is so high.

Update: shortly after posting that, I appealed to them to do the right thing. They said they had checked others in stock and they were fine -- just tight. In other words, they don't accept that mine doesn't fit. Why they think I would want to spend time haggling with them if it did indeed fit is a moot point. After that, they stopped answering emails.

Title: Disappointing Experience with Used and Defective Knife from camouflouge.ca

Review:

I recently purchased a knife from camouflouge.ca, and unfortunately, my experience has been far from satisfactory. When the knife arrived, it was evident that it had been previously used and returned by another customer. The sealed plastic packaging was already open, and the blade had a noticeable scratch on it. Moreover, there was dirt and gunk in the pivot pin, indicating poor quality control.

To make matters worse, the design of the knife itself is defective. Part of the blade chips permanently because a metal pin inside the handle hits the blade when it is closed. This flaw not only compromises the functionality of the knife but also raises serious safety concerns.

Furthermore, the folding knife's action is extremely stiff, making it hard to open and close manually. Other users have reported similar issues with the knife, including difficulty flicking it open without loosening the pivot to the point of blade wobble, and the liner lock requiring two hands to disengage, making it clumsy and awkward to operate.

What's even more disappointing is the response from camouflouge.ca when I raised these issues. They requested proof with a video, essentially gaslighting me and implying that my concerns were not valid without visual evidence. This lack of customer support and accountability is unacceptable.

In conclusion, I would strongly advise against purchasing from camouflouge.ca. Their sale of used and defective products, coupled with poor customer service, makes them an unreliable and untrustworthy retailer. I urge others to take their business elsewhere to avoid similar disappointing experiences.