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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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EVERY TIME I PUT IN AN ORDER I SEEM TO HAVE A PROBLEM. Yesterday it happened again. I could not get my order in. I got it in today with the correct amount.
I wish your prices were better. I have always been able to get 12 months worth but now you are so high I can only afford 6 months. The Nexgard the 2 dogs share so it is only 3 mo protection for each dog.
I've been ordering flea & tick care for my cats for several years now & I've never been disappointed! Thanks Canada Pet Care for your quick delivery & for being so dependable. A Happy Customer!
I don't like that you have to pay for shipping tracking. I never know exactly when it's coming, so I always order in advance before I run out.
Ordering was easy and product delivered as expected
Not sure of actual order date. Using different credit card for this order under Ralph Menton and understand the questions
Using now for mange contracted at groomers ( things happen)
Delivery is slow as it arrives through customs so plan a month in advance of need to be on the safe side. Also, some credit unions/banks may decline card due to company being outside of the USA. Just call the bank or credit union to notify of purchase.
Takes a bit long to get to me but hopefully it travels with care being temp controlled. Last time it was left in my mailbox in the hot sun all day before I got to it.
The prices are great. It took almost 2 weeks to get to me, but if planned out properly, it works out. Only issue I have is that the medication was sitting in my mailbox all day. Wish they would've brought it to the front door that way it was in the shade.
Easy to shop and add to the cart, however, I needed to change something some did, but when I tapped on cart again because I was ready to checkout, it would not open. I had to ultimately sign out and sign back in so I could get to the cart.
I used to use Revolution for my pets, but the fleas became used to it. Nothing worked. Bravecto Spot On is not commonly used by vets in my area, so getting it was impossible until Canada Pet Care. My home has been flea-free for 10 years since I treated my cats and dog.
I have been using Canada pet care for over 20 years awesome company and excellent pricing what a savings over Vet and our local area stores
I have used Canada Pet Care for the last few years and have found that the prices and products can't be beat. I just ordered Simparica Trio and I can't match the price in the states
Wow I have been purchasing my dogs Simparica Trio for 8 years and CanadaPetCare has the best prices anywhere
Sad that meds at different vets can vary so much. I have 3 stray cats that I feed and do try to keep them health so to be able to buy flea meds so much cheaper is a win win.
It's mandatory to have your pets on preventative medication. Yet you need a prescription. Why? Therefore I am purchasing directly from you.
My previous experience was great, buying for myself. This time was a little confusing, because I sent a gift to a rescue. It was hard to understand the area of address's. Needs more clarifying information trying to fill out the order form between the shipping address and the billing address. There are no instructions. We shouldn't have to guess at what we are doing. This doesn't need to be this hard. Other than that I love shopping Canada Pet Care :)
Everything went smoothly. I've become a customer for life
I love CanadaPetCare because of their fair pricing, and the convenience of shopping for my pet. I hate paying unnecessary fees to the Vet.
I've been using this company for quite a while
Ow and I can't even imagine how much money I've saved! Not to mention how much I've been able to save my friends and family by sharing this website with them. Thanks so much.
Name brands, top quality pet meds, realistic prices, plus you get bonus points for every purchase which you can apply for more money off.
I received what I ordered in a reasonable time. The price was fair. The only problem was that I ordered liquid flea and tick whereas I wanted the tablets. I find it is too expensive to do a return unless the product is totally useless.
I am so happy to have found this website! Great prices and fast shipping! I have been ordering for years now and have recommended to all my friends! Have never had any issues! Thank you!
I have been ordering from CanadaPetCare for a while. Products are always available and shipped in a timely manner. Thank you.
It was easy to place my pet med order and it arrived pretty quickly for international shipping. I chose the non-tracking option at checkout and had no issues with receiving my order. I really like that this site offers reward discounts. I had honestly forgotten I had previously ordered from Canadapetcare.com and was pleasantly suprised when I signed in to see rewards from my order placed over a year ago waiting for me.
Thanks, CanadaPetCare!
I tried to order just a few days ago when there was a sale on the meds I wanted. But the site was not working and kept asking for a legitimate address or card number or something but I did it several times to no avail. I even tried to call and I think chat as well but nothing was working right. (not sure about the date I gave below but it was close to the time noted.
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.