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CanadaPetCareReviews 11,464

4.9

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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
259
value
69
shipping
76
quality
63
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Florida
3 reviews
0 helpful votes
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Pricing makes it worth the wait
November 21, 2025

I was stunned by how much lower the pricing on Revolution Plus was than any of the big online stores. It took longer than I anticipated to arrive (two weeks) but for half the price that Chewy charges for the same product, I'm not going to complain to loudly.

Date of experience: May 14, 2025
Florida
1 review
0 helpful votes
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Great Option
November 21, 2025

Great prices, no RX needed. Shipping is a little long so order it earlier than needed or better yet just subscribe! Genuine product!

Date of experience: November 11, 2025
Washington
1 review
0 helpful votes
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Good prices. Product as expected.
November 20, 2025

I've been ordering Revolution Plus for my two cats from Canada Pet Care. The prices are much more reasonable and the product seems the same as what I've purchased for much higher prices in good old US of A.

Date of experience: November 10, 2025
Florida
1 review
0 helpful votes
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Great site!
November 20, 2025

Ive been buying here for years, for my cat and some strays that I feed. This place is rReliable, efficient and affordable. Thank you 😊

Date of experience: November 10, 2025
South Carolina
1 review
0 helpful votes
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They make it so easy!
November 20, 2025

I order all of my pet meds through this site. I've never had an easier time ordering anything. Also the rewards are top notch!

Date of experience: November 10, 2025
Georgia
1 review
0 helpful votes
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Unbeatable Prices
November 20, 2025
Updated review

I have 5 cats, all strays I took in and had spayed and neutered but to take all 5 to the Vet for flea meds would be ridiculous. I don't need to do that here and better their already low prices, discounts and reward points I save an enormous amount of money. I couldn't afford this without them. So grateful.

Date of experience: November 10, 2025

Customer for years
September 22, 2025
Previous review

Have gotten my pet meds from Canada Pet Care for years and have never been disappointed.

Date of experience: September 12, 2025
Illinois
1 review
0 helpful votes
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It's always super easy to use the site.
November 20, 2025

Affordable and easy. We've been using them for several years!

Date of experience: November 10, 2025
Texas
1 review
0 helpful votes
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Great Prices!
November 20, 2025

I have been a long time customer and will continue to be. I have not come across any other company that can match or beat their prices. My dogs are very happy! The only downfall is the shipping, takes a couple weeks so time your order appropriately.

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
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Best place for pet meds
November 19, 2025
Updated review

We found Canada pet care and have continued using them for our dogs medication needs for a while now. Best prices, easy website navigation, secure transaction, and quick shipping. Nothing more to say. Top notch all the way.

Date of experience: November 9, 2025

Memorial day weekend
June 5, 2025
Previous review

Extra bonus discount was awesome, easy to use code entry. Appreciate the deals as always.

Date of experience: May 26, 2025
Kentucky
1 review
0 helpful votes
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Love this site
November 19, 2025

Everything i've ever ordered has been great. The prices are very reasonable and it comes to me in a reasonable amount of time.

Date of experience: November 9, 2025
Iowa
1 review
0 helpful votes
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When I tried to order it kept asking me to enter my address which I did over and over but, out of patience, finally closed it and then got an email offering a new discount code so I started the process again and then it worked. Tried to call customer service but it is closed on sunday

Date of experience: November 9, 2025

I had to keep re entering the info as it said I had...
October 1, 2025
Previous review

I had to keep re entering the info as it said I had to complete the shipping address even tho I had completed the shipping address, but it did give me a different coupon code,, maybe the ENDSALE coupon had expired

Date of experience: September 21, 2025
Oregon
1 review
0 helpful votes
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Great experience with CanadaPetCare
November 18, 2025
Updated review

Order was placed, paid for without a glitch. After arriving at US Customs the order was continuously updated. Arrived a day ahead of the expected delivery. The long delivery time (ultimately 2-3 weeks) is hard to reconcile in today's "Next day delivery" expectations, but the product works and I get it at a great price. No complaints about the wait for delivery.

Date of experience: August 8, 2025

Solve a problem that needs to be solved
August 18, 2025
Previous review

Takes a long time for shipping, in this era of next-day delivery. But, this service solves a problem that many pet owners confront: Excessive costs for vet visits and overpriced medications. I've used CanadaPetCare many times and have never had a problem.

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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Fast, easy and convenient.
November 18, 2025

I travel full time with multiple pets. It has been fast and easy to get my prescriptions filled without waiting on vet approval while on the road with limited windows for shipping. My pets are happy safe and healthy between vet visits with this system.

Date of experience: November 8, 2025
North Carolina
1 review
0 helpful votes
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Only Way I can Afford to have 5 pets
November 18, 2025
Updated review

You can't beat CPM prices and I have done exhaustive research. For reference, I purchase Revolution Plus for cats and Nexgard Plus for dogs. All other sites are almost twice as much. However, I have to say the fact that the medication comes from Singapore and often the package is shipped via the UK gives me pause. My vet cautioned me that there is no regulation for such companies regarding how the medications are stored so they can't recommend it. I have read comments that the reason packages are shipped from various locations is a way to avoid customs which is the primary reason behind the lower prices. I don't have a problem with that as long as my pets medication is as safe as it is from other retailers and my payment method is secure. I have ordered from CPC for several years and have had no issues but I will say I am a bit uneasy every time I press the order now button. I feel like I have little choice with the number of animals I own. It would be nice if CPC could publish some information on their website about their policies and how medications are stored/obtained.

Date of experience: November 8, 2025

Great value for the money especially if you have multiple pets.
May 26, 2025
Previous review

I find it odd that a company called Canada Pet Care ships its items from Singapore (usually) and has an address in Ireland. But, I have been purchasing from this company for a few years and have not had a problem. Just seems suspicious on the surface. Perhaps an explanation of business practices would allay customers wariness.

Date of experience: May 16, 2025
Michigan
1 review
0 helpful votes
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I paid for tracked shipping so this wouldn't happen. Never received an email with my tracking information. After a week I reached out and was then sent my tracking number and surprise... my order had been "delivered" days earlier. I explained this. However, I was told I would have to dispute this with USPS and have the post office send me something saying the package was lost. I can assure you my post office told me to kick rocks. So, here I am making another order amd hoping it actually arrives.

Date of experience: November 3, 2025
Indiana
1 review
0 helpful votes
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Excellent prices and service
November 17, 2025
Updated review

I was a bit hesitant about ordering outside the country but have been pleasantly surprised. The prices are so much cheaper, the ordering process is very simple, shipping can be free and is very timely. Good company!

Date of experience: November 8, 2025

Impressed
November 3, 2025
Previous review

The ease and speed of ordering and delivery was excellent! I, of course, was extremely pleased with the low prices compared to purchasing from my Vet or even the low cost Clinic.

Date of experience: October 24, 2025
Florida
1 review
0 helpful votes
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Missing item
November 17, 2025

When I received my package, it was missing an item, I called, explained an item was missing and they sent out a replacement. Great customer service thank you

Date of experience: August 8, 2025
Connecticut
1 review
0 helpful votes
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Awesome site
November 17, 2025
Updated review

Always been a good experience ordering through this site Noticed the price increased probably due to tariffs but still very reasonable

Date of experience: November 7, 2025

Best vet med company
August 6, 2025
Previous review

Always a pleasure using this website It takes only a few minutes to order my dogs meds and checkout is a breeze 🐶🐶

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Very good
November 17, 2025
Updated review

Fast shipping courteous service and they follow up with a phone calls before they ship to make sure you're getting what you ordered.

Date of experience: November 7, 2025

Quick and easy
October 15, 2025
Previous review

Quick and easy. Easy site to find what you need.

Date of experience: October 5, 2025
Tennessee
1 review
0 helpful votes
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Canceled
November 17, 2025
Updated review

After placing and paying for my previous order I was told that the Veloxa I ordered was not available so that portion of my order was refunded. I was told I'd be contacted when the Veloxa was available. I have not received that email but I do show the item is on the website so I just reordered. Curiously, the envelope with my meds was cut open and still opened when I received it. There was a letter stating my order would come in 2 shipments. That did not happen. Then I got an email saying it was canceled due to lack of product. Obviously the Veloxa was in my envelope and someone removed it. Why? And why leave the envelope unsealed? Questionable. 🤔

Date of experience: October 15, 2025

Good deals
October 18, 2025
Previous review

I have had an excellent experience with Canada Pet. Lower prices, special deals and reliable deliveries. However, order 2 weeks prior to when meds need to be administered so you know they are available when you need them. 👍

Date of experience: October 8, 2025