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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
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Fantastic the same stuff you have to have an rx for but so much more affordable. I have been ordering from them for 2 years and not one single problem.
I have been ordering from here for 2 years now. They are very professional and I have not had any problems at all.
The most immediate benefit of shopping here is the price point. Brand-name flea, tick, and heartworm preventatives (like NexGard, Bravecto, or Revolution) can be incredibly expensive at local clinics. Canada Pet Care offers these same trusted brands at a fraction of the cost, often providing "bundle deals" that save you even more over the course of a year.
There is always a bit of hesitation when ordering medical supplies online, but Canada Pet Care provides authentic products from top global manufacturers. The packaging might look slightly different if it's sourced internationally, but the active ingredients and efficacy are exactly what your vet would prescribe.
I'm very glad to have an alternative to buying at the veterinarian's office. Their prices at the vet are ridiculously high! Canadapet provides reasonable pricing, which enables me to care properly for all my pets.
I ordered the 3 pack of Selehold to make sure my cats didn't have a reaction and I'm happy to say that they can use this. I will continue purchasing until I'm sure the fleas are gone. I'm also going to recommend this shop to other pet owners.
Always a simple process, great coupons and point redemption keeps me coming back. Customer service has always been helpful and quick (when rarely needed).
Easy to find what I want. Usually good deals. Their point system is a bit odd... it always seems like you have a lot of points and therefore "money" but they limit the amount you can use at once quite severly. They used to be more generous with allowing you to use points. I've been using them on an off for almost a decade now.
I always order bravecto for my pups. This time when I used it it didn't work my whole house had to be treated for fleas. I really like you guys I'm hoping if I try another brand it will help.
I have never had a negative experience ordering from Canada Pet Care. The products are quality, shipping is free unless you track your package- which is still reasonable and my dogs and wallet are grateful!
The quality of the meds seems good, and the site is user friendly if a bit ugly and clunky, the shipping took forever last time but it's international so I get it. Overall good!
I've purchased heartworm & flea-tick meds for my dogs & cats since 2020. Very happy with the products, delivery & prices. I've referred several people to your site.
I used the tracking service for this order and after almost 2 months still have not received my order. I have contacted customer service several times and this has still not been resolved. Customer Service wants to charge me a $5 redelivery fee when it is a delivery carrier error. Or they want to charge me a $30 fee to have it a returned to sender to cover return shipping and handling charges. I NEVER received the package, the address is correct and it is undeniably a delivery carrier issue. It has been sitting in one of their facilities for over a month now with no effort to get this delivered.
I have ordered in the past and just made another order for Bravecto for my three dogs. It's quite expensive, especially with three dogs, so this is a great option to save some money. It takes longer than ordering from somewhere like Chewy, but much cheaper.
I tried to order this item at least four times before it finally went through. I would appreciate better communication across the board or should I say across the border! Thank you
I have been ordering NexGard Spectra from here for many, many years for my dogs. I like that they always have coupon codes. Great products, great service!
Easy to order and love discount codes available all the time
Its nice to be able to order pet meds for decent prices. It would be nice to be able to manage subscriptions and make changes without having to call or email.
My go-to pet care prescription site. I've been returning for years, and most of my scripts are on ultra convenient auto-order now.
Easy selection, great pricing, makes caring for my Pets health simpler
I didn't buy the delivery "insurance" the last time I ordered either. I fully expect CPC.com to deliver what I ordered and Paid For, in a timely manner. Please continue your unblemished record of excellence!
I love the prices on pet supplies! But, the site design makes it seem like some kind of a scam. Plus there's way too high a volume of emails.
I made a mistake on my last order, but everything worked out with the 25% discount today.
Everything is quick and easy and I would much rather my money go towards a Canadian based company
I have been ordering from you for about 15 (or possibly more) years. This is a great company to deal with or I would not have been using them this long
I have been ordering from CanadaPetCare for about 20 years. Every experience has been wonderful
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.