On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I believe I've been shopping at CanadaPetCare.com for my two beagles for at least two years now. I've always found the pricing to be a welcome relief from what I'd have to pay locally for the same product, and ordering is always easy and convenient.
Reliable pet medications at a fraction of the cost if we got it through our vet. Thank you for helping us take care of our beloved pets.
This is my second order from CanadaPetCare and the exact same product I buy from my veterinarian is almost half the price. I'm amazed that anyone would purchase from anywhere other than this site.
I ordered flea and tick medication for my cat and dog. It is less expensive than local US options, didn't seem to have any issues with crossing the border (no tariffs that I am aware of), and arrived without problems. I did reach out for a tracking number, was provided it, and received my products soon afterwards.
Put the fully discounted price in the top window. I had to scroll down to see the additional 35% Black Friday discount. Confusing.
Website is easy to navigate, and the process is quick... delivered alot faster than I thought it would be... these are the reasons I keep coming back to this place!
The feedback title I gave says it all!
This is easy and stress free way to re-order all my pets medication's! I use it every time. I highly recommend! I appreciate it so much because it does not require a vet prescription
The prices and the service at Canada Pet Care are terrific. Thank you for helping pet owners to be responsible by offering more affordable prices.
Shipping is slow AF and a black hole of information, customer service acts like you ate their lunch out of the breakroom fridge, but the prices are awesome.
Even with paid tracking info, there is very little awareness of where my order is until it hits my doorstep. Whenever I've called in to ask tracking questions, the response has been rude and dismissive.
Items are always at a great price and shipped fast. I don't ever see myself not shopping on this website for my dog medicine.
If you live in the USA, you are making a big mistake by not ordering from Canada Pet Care. The prices are so much better than the USA. My vet said my dogs were healthy so keep doing what I was doing. I've never had a problem with them.
I think I always got my orders in a timely enough manner and in a good condition. My only complaint is about the cost of shipping which is really high.:-(
I'm ordering from the US and packages take more time to get here. I've only lost one to the mail service, but customer service was quick to issue a refund. I didn't hesitate to re-order with tracking this time.
I love being able to get preventative medicine (flea/tick) for my dog with a click of a button. And the prices are SO reasonable!
GREAT GREAT Pricing! The products are legitimate, not knock offs and thy work well. Easy to give or apply. Thank YOU for your company.
Delivery always on time. Have never experienced problems.
The account has been in my husband)# named but he passed away this year. We have ordered for the past 4 years and we are always pleased with the prices and the quality. Thank you for your service.
We have used CanadaPet for several years but the account was in my husband's name and he recently passed away. We have always gotten prompt and courteous service and we are very pleased every time we order.
Before, and now, I have not been able to check out on Firefox browsers. The delivery address confirmation doesn't even attempt to pop up, which is required to submit an order. I loathe Chromium browsers but need to use one for this site.
ADHERE TO THE HTML STANDARDS, for the love of all that is holy. You're doing something that is unique to Chromium and it guaranteed is hurting sales for unwary users!
I was skeptical, thought this website was a scam but, albeit delayed, my order arrived in good condition and I am thrilled to have every little price break I can get! Thank you, Canadapetcare.com!
This was recommended to me and is the best way to order pet prevention, whether in Canada or Stateside. As I US citizen, I am very appreciative that this is available to me.
Thank you for making this purchase hassle free.
I have been a loyal customer since the very first order I placed. I've had great success keeping fleas off my dogs for the first time In forever.
I had a great experience the first time I ordered nexguard for my dogs. Worked amazing. The second time ordered the same thing. Didn't even touch the fleas. I wasn't going to come back but I decided to give it one more try
Had a great experience in the past. Prices are a great savings. Was unable to order for a bit. Am happy to be able to order again. Unsure if it was a technical problem or a U.S./Canada issue? Either way, I'm happy it was resolved, and will continue to order through Canada Pet Care
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.