website thubmnail of Carchex

Carchex

Overview

Carchex has a rating of 3.1 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Carchex ranks 4th among Car Insurance sites.

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How would you rate Carchex?
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Brenda S.
2 reviews
0 helpful votes
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I called to get an extended warranty on my vehicle.
Ronnie was very friendly and informative.
It was an overall excellent experience.

Date of experience: January 22, 2019
Larry B.
9 reviews
0 helpful votes
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I was helped by customer representative Bill Yoegel who was polite, not pushy and answered all my questions. It was a pleasant experience overall

Date of experience: November 8, 2018
David R.
13 reviews
0 helpful votes
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I would like to thank Larry Patterson for working with me on my little claim I though I had. He steered me in the right direction.

Date of experience: February 15, 2019
CONSTANCE F.
1 review
0 helpful votes
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My Customer Service Rep Robbie was wonderful!
July 19, 2016

My Customer Service Rep Robbie was wonderful! He was very helpful, professional and informative. Thank you for a wonderful experience.

Date of experience: July 19, 2016
Bob G.
6 reviews
0 helpful votes
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Sales person was very knowledgeable about products and answered all my and my wife's questions to our complete satisfaction.

Date of experience: January 28, 2019
Reimund B.
1 review
0 helpful votes
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You are a scam I will cancel
October 24, 2018

You are a scam I will cancel
Parts are worn and not covered regardless.
Definitions of worn is: any part that fails is worn
Worthless policy

Date of experience: October 24, 2018
DAWN E.
2 reviews
0 helpful votes
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My overall experience was wonderful Anthony was very helpful the process was quick and professional. Everything was explained to me very clearly.

Date of experience: June 15, 2016
Bob L.
1 review
0 helpful votes
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No pressure the sales person answered all my questions and was very easy to work with easy to work with

Date of experience: March 28, 2019
Raul O.
1 review
0 helpful votes
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Sharon and Carchex were able to understand my concerns and were able rectify and help me with my issues

Date of experience: June 8, 2017
JK A.
1 review
0 helpful votes
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Inquired about applicable plans, received good, thorough answers, and purchased a plan based on this contact.

Date of experience: March 16, 2019