Car Computer Exchange
business logo of Car Computer Exchange

Car Computer Exchange

Overview

Car Computer Exchange has a rating of 4.3 stars from 712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car Computer Exchange most frequently mention customer service, timely manner and new pcm. Car Computer Exchange ranks 14th among Auto Parts sites.

service
190
value
25
shipping
23
returns
24
quality
25
This company does not typically respond to reviews

Instant Feedback

1,952 reviews
How would you rate Car Computer Exchange?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Ralph Z.
Unfollow Ralph Z.
Send Message
Share Review
Report Review

BUYER BEWARE!
July 18, 2023

I ordered an ecm for my 99 dodge truck. I assumed I would be getting an ecm and then returning my non working ecm to them. So I paid $500+ on my credit card. The next morning I found a return label in my email. It was then I realized they weren't going to send me an ecm… I had to return my ecm for repair. The next morning which was Monday I called them for 2 days and no answer. I emailed I texted finally on the 3rd day I called and someone answered and I requested a refund for my $500+. Here I am 15 days and several phone calls later of promises for a few more days for the refund. I PAID $500+ FOR A RETURN LABEL! MY CREDIT CARD SHOULD NEVER HAVE BEEN CHARGED UNTIL A REPAIR WAS MADE OF WHICH THERE WAS NOT! What a SCAM!

Date of experience: July 18, 2023
California
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Send Message
Share Review
Report Review

Wrong part received
June 13, 2024

Very poor, you do not have what I needed and never will. How you stay in business is a mystery.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow myers J.
Unfollow myers J.
Send Message
Share Review
Report Review

Great communication
February 3, 2024

Fast shipping, easy to work with, good price. I'm happy so far with my purchase. They have a great warranty.

Date of experience: February 3, 2024
North Carolina
1 review
0 helpful votes
Follow Anthony F.
Unfollow Anthony F.
Send Message
Share Review
Report Review

Would have been better if was hit with unexpected shipping...
January 10, 2024
Updated review

Haven't had time to look at order yet but did receive. Have been on jury duty. Will send core asap. When get time.

Date of experience: January 10, 2024

Would have been better if was hit with unexpected shipping...
December 28, 2023
Previous review

Would have been better if was hit with unexpected shipping fee since it could have been put in a safe envelope and come in mail box..

Date of experience: December 28, 2023
Mississippi
1 review
0 helpful votes
Follow danny W.
Unfollow danny W.
Send Message
Share Review
Report Review

996 F250
November 25, 2023

I have not installed this item yet. So far fast shipping and good service. After Ford installs it I will follow up.

Date of experience: November 25, 2023
Kentucky
1 review
0 helpful votes
Follow Harry S.
Unfollow Harry S.
Send Message
Share Review
Report Review

Great
October 23, 2023

All my friends who are car savvy said that I would still have to have it flashed at dealer they were wrong! Thank you

Date of experience: October 23, 2023
Virginia
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Send Message
Share Review
Report Review

Pcm replacement
June 4, 2023

So far so good. Part arrived 2 days ago. Installed on Sunday. Drove about 20 miles and my transmission shifting issues seem to be resolved.

Date of experience: June 4, 2023
Texas
1 review
0 helpful votes
Follow Nora J.
Unfollow Nora J.
Send Message
Share Review
Report Review

Car computer exchange
November 12, 2023

Friendly customer service. I was able to order and pay through representative Kevin. The delivery was as he said, within a week.

Date of experience: November 12, 2023
Montana
1 review
0 helpful votes
Follow Catherine K.
Unfollow Catherine K.
Send Message
Share Review
Report Review

Success
June 11, 2023

Customer service was very personable and helpful. We received the computer in about a week and installed it easily. Car is running again!

Date of experience: June 11, 2023
Louisiana
1 review
0 helpful votes
Follow john X.
Unfollow john X.
Send Message
Share Review
Report Review

Great Experience
September 23, 2023

Order and pricing was great. I have other things to conquer with my truck, so I cannot comment on the product yet.

Date of experience: September 23, 2023