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Carport Central

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Tennessee
1 review
5 helpful votes
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Scammers
July 23, 2021

I ordered my building on March 25th and called several times but couldn't get them to answer. I finally got through to them in May and was told that they didnt know when they would be able to start. They finally called me last week and said they would be here this week. Not only was I charged more than $400 more than what my contract stated, when the contracted builders showed up 2 days late they didn't have reliable equipment to do the job. My wife had to jump their truck off the first day and I got a call at 7:30 am stating that they needed another jump at their hotel 20 minutes from my house and of course another jump off to allow them to leave. The hole cut for the door knobs are too big and show light around the knob. They left a large pile of trash sitting in my yard. I do not suggest doing business with this company.

Date of experience: July 23, 2021
Trenika E. Carport Central Rep
over a year old

Hello Michael, we apologize for the negative experience you had, however, customer service has spoken with you and realized you have the wrong company. We are happy to hear the correct manufacturer has gone out to your property to resolve the issue. We here at Carport Central would love to work with you in the future and build a better metal structure experience for you

Pennsylvania
1 review
1 helpful vote
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Carport Central could not give me a definitive date of when they were going to install my building. I told them I had a local contractor that installed the buildings and then it would be a benefit to them 2 contact them it. Would save them motel expenses drive time delivery time gasoline except? They gave me a story about this company to this company. In these people in the in the bottom line they said they use independent contractors and I told them. Why can't you use an indep and the contractor locally? I gave them a phone number. I called green sky if you're having a problem call green sky. It's one of the financiers tell them the problems looked at better bitter business bureau. I should have looked before I dealt with these people.

Date of experience: October 24, 2023
New Jersey
1 review
8 helpful votes
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Okay, my husband and I started the barn process in Aug 2019, and here I sit still with no barn in December of 2019. This isnt any spectacular barn with lots of rooms, for heavens sake it doesnt even have a floor. Just a simple frame with 3 doors... 1 in the front and 2 on the sides. The original plans had the doors in the wrong spot on the sides. I was told from the beginning that isnt an issue at all. Guess what, it is. The manufacture said they wont build the barn because the plans are wrong. I live in Nevada and the company they got to build isnt even certified to build here. WHY! I have to keep badgering everyone to get them to do anything with this barn. I have already paid for my permits which of course are going to go to waste since i will probably never get the barn. All i keep here from Chris B. Is "ma'am, Im doing all i can"... This unfortunatly isnt even all that i have had to deal with. Just the newest development. I would rather have paid 40,000$ then deal with this.

Date of experience: December 11, 2019
New York
1 review
9 helpful votes
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Ordered the second week of July, told them we absolutely need these two buildings no later than EARLY October. They stated at that time that would be no problem as the delivery date was only 6 to 8 weeks. The install company started jerking us around the third week of September. FOUR NO SHOWS LATER it is now the first week of November with yet ANOTHER excuse and ANOTHER week delay! Not only that but when I called and raised cane about it they had the gall to start laughing and yelling AT ME! They took over a thousand dollar down payment already. They have claimed to be in NY state FOUR TIMES now and went back to North Carolina every time. I say BS! They have never been in this state for ANY install, this company and their "suppliers" are a scam. DO NOT UNDER ANY CIRCUMSTANCE USE THIS SCAMMY SCUMMY COMPANY! We now have a damaged camper due to these unprofessional scam artists.

Date of experience: November 3, 2020
Trenika E. Carport Central Rep
over a year old

Hello Pat, sorry for missing your review at the time and im sorry to hear about your experience. We are now actively listening to our reviews and we’d like to resolve your issue. I am not able to find an account for you based on this information. Please give us a call (980) 321-9898 or send us your information to the following e-mail: info@carportcentral.com

North Carolina
1 review
0 helpful votes
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Exceptional Service
February 18, 2023

Our family has purchased several buildings from Carport Central and we have had nothing but wonderful experiences. Michael Bond is super responsive, smart and quick. We love Carport Central.

Date of experience: February 17, 2023
Maria R. Carport Central Rep
over a year old

We’re very grateful for customers like you and hope you stick with us for years to come! Thank you for choosing Carport Central.

New Mexico
1 review
4 helpful votes
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SCAM ARTISTS!
July 21, 2021

STAY AWAY, THEY TAKE YOUR DEPOSIT AND THEN SELL YOUR CONTRACT TO ANOTHER COMPANY. MY CONTRACT CHANGED A LOT AND I DIDN'T REALIZE TIL AFTER. NEW COMPANY ADDED A BUNCH OF ADDITIONAL COSTS. CARPORT CENTRAL TAKES YOUR DEPOSIT THEN IGNORES CALLS OR HANGS UP ON YOU! STAY AWAY! TOMMY WILLIAMS SALES REP

Date of experience: July 21, 2021
Trenika E. Carport Central Rep
over a year old

Our customer service manager reached out to you on 7/22/21, and left you a voicemail. We also spoke to the manufacturer Complex Steel Buildings and they stated they had been trying to reach you by phone and email and you have not responded to them. They state they are waiting on your permit, the only permit you have submitted was for a pool and not the metal building. If you could return our phone call we will be glad to help you in any way we can

North Carolina
1 review
0 helpful votes
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We have used Carport Central for multiple builds, and so has my family! We have never had the first issue, always on time and well done! We love Carport Central!

Date of experience: November 1, 2022
Maria R. Carport Central Rep
over a year old

Thank you for sharing your great experience. That is what keeps pushing us to do the best with can, customers getting their dream building. We really appreciate you trusting us with the purchase of your metal structure. Thank you again for choosing Carport Central!

Georgia
2 reviews
11 helpful votes
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Stay away bad service
October 4, 2019

They were great right up until they got there money then another world Mr bond would not return calls have other people to tell me he was not there then the one that calls himself ish? Told me I was a lie and laughed at me but the lady at Markus told him I was not she told me to move the carport so beware of them after they get there money

Date of experience: October 4, 2019
Washington
1 review
8 helpful votes
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Poor business practice
August 21, 2020

When I started this project, they were great the supervisor even put in a 5% discount in order to keep it within the amount I can afford and sent me the Purchase Order/Invoice. I approved it gave them the numbers for payment, after that the whole game changed. After reaching out to them for multiple days I got a response.
" I'm sorry I didn't respond to your email. I was out of the office and I just got back today. So I have some bad news, the price book that I used to price your metal structure was the old price book. I didn't receive the new price book with the correct pricing until I submitted the order and it was getting checked. The prices changed due to the price of steel increasing. Your new total for the building came out to be

$9,135.00 plus your local state tax. With the 5% discount that we are still offering you brings it down to $8,678.25

Let me point out the original price was $7476. 27, and his supervisor approve the discount! That's two people checking over the Invoice. I replied to their email asking them to stand behind their original agreement but to no avail.
I call this "Bait and Switch" Business. I think they are a dishonorable business.

Date of experience: August 21, 2020
Trenika E. Carport Central Rep
over a year old

Hello Mike, sorry for missing your review at the time and im sorry to hear about your experience. We are now actively listening to our reviews and we’d like to resolve your issue. I am not able to find an account for you based on this information. Please give us a call (980) 321-9898 or send us your information to the following e-mail: info@carportcentral.com

Arizona
1 review
5 helpful votes
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Took my deposit but no carport
August 25, 2021

They took a $1290 deposit with the promise of a 6 week delivery on 3/01/21. Six months later, still no carport.
They have stopped answering E-mails and phone calls.
DO NOT USE THIS COMPANY!

Date of experience: August 25, 2021
Trenika E. Carport Central Rep
over a year old

Thank you for reaching out. I am not able to find an account for you based on this information. The Steel Industry has experienced unprecedented shortages that are beyond our control. We do apologize that your experience due to the shortages and price increases that happened as an aftermath of Covid has delayed the process. Please send us your e-mail and phone number via PM when you have a moment.

Overview

Carport Central has a rating of 1.7 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Carport Central ranks 259th among Building Construction sites.

service
11
value
9
shipping
9
returns
7
quality
8