Overview
CarShield has a rating of 4.2 stars from 4,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
It's nice to have the peace of mind that CarShield offers! Knowing I can get my vehicle fixed just about anywhere in the US should I be traveling is also a giant plus! Strongly recommend this service!
This is one number you can call & actually talk to a live person. A lot of businesses are using to many prompts & AI. So far, all of my questions were answered. I will keep you posted on my journey because I am a newby.
Sandra, thank you for leaving a review! Your support means a lot to us. Please feel free to reach out and let us know how we can assist you in the future.
I needed a radiator replaced on my truck. My repair was submitted to Car Shield. You decided to reduce my claim by by over $300. I understand I had to pay $100 deductible but after comparing my radiator to one other car shop for a price of a radiator you decided to reduce my radiator payment by over $200. When I called your staff person she told me you compared to one other car shop. Is that a good comparison or just like other companies in your business you look for ways to not pay. I am sure this was a complete waste of time.
Fred Vogel
Fredrick, we apologize that you were not satisfied with our services. We would like to look into your claim for further review. You can reply here with your policy number or contact our Customer Service Department at 1-800-587-4162.
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Elizabeth, thank you so much for taking the time to leave an excellent rating! Please don’t hesitate to call us if you need anything.
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Thank you for your review! Please don’t hesitate to call us if you need anything.
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Thank you for your time. If you have any questions give us a call!
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Very helpful. Ñnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
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- Saint Peters, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Robert, thank you for your review! We are happy that you have chosen to protect your vehicle. If you have any questions about your policy, please don’t hesitate to call us!