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Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Elena H.
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Quick, friendly, fantastic service. I have gotten a pixel 6 from cell2get recently, and I'd been struggling with messages and calls failing to send/go through for a month - I'd worked with Google customer support, and T- Mobile call center support, and countless hours of my own troubleshooting to try to resolve. I called cell2get - no wait - explained the issue, expecting to maybe get a warranty replacement phone, and was finished with the call in less than 15 min with a new sim card and fully functioning texts/calls. I basically skipped with joy.

Date of experience: June 7, 2022
New York
1 review
1 helpful vote
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Very fast delivery well beyond expectations. I ordered at noon, they specified up to 7 working days delivery time, the cell phone arrive after 2 day. Once the package arrived I contacted customer service about help setting my phone. They also responded quickly (about 5 minutes waiting) and gave me excellent service.

Date of experience: October 26, 2014
New York
1 review
0 helpful votes
Follow Fredrick C.
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Most awesome experiences every time I work with the Cell2get team at this website via their email support! They are professional, very knowledgeable and truly listen to the customer's needs to ensure their satisfaction. Marvin and Wilson really knocked it out of the ballpark on this particular situation, resolving some lingering concerns from issues I encountered at a different service center on my last upgrade. I so appreciate these folks, and Cell2get is very fortunate to have them on their team.

Date of experience: November 8, 2022
New York
1 review
0 helpful votes
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Good as it gets
June 17, 2018

I give 4 stars because I had no communication problems. Got a response in very fast Also shipping came fast my order was exactly as described only problem package came it was crashed. Arrived earlier then expected, right before my trip and it works great! Money well spent!

Date of experience: June 15, 2018
Florida
2 reviews
2 helpful votes
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They sent the wrong item. The device doesn't even turn on. It came in a fake box that wasn't the sidekick box. I paid for overnight shipping and waited 7 days. They shipped it to the wrong address. I ordered a sidekick LX 2009 BRAND NEW. I received a sidekick LX 2006-07 not brand new. In a fake broken box. Not working then I was told by customer service that the item I purchased wasn't in stock. Yet instead of telling me that. They took my money and sent me a broken device anyway. Yeah also I have to pay for shipping if I want to return the item for refund. 140+45 for overnight shipping. Now I gotta pay more.

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Date of experience: September 12, 2021
Ohio
1 review
9 helpful votes
Follow Elin M.
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I wish I could give a negative infinity star review for this company. Very disappointed more than words can say. I ordered a yellow rugby phone and they sent me a black one! Stay away if you hate headaches!

Date of experience: October 2, 2015
New York
1 review
0 helpful votes
Follow will b.
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Good deal so why not
December 21, 2017

I ordered an iphone through these guys on black Friday but never got a chance to leave some positive feedback from my purchase. My phone came in 6 days with the free shipping and was just as described on the site. So far everything's been working smoothly and had the phone for about a month. If you just want a good deal on a phone check this site out they have pretty good deals from what I saw.

Date of experience: December 20, 2017
Nevada
2 reviews
4 helpful votes
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Just received my samsung galaxy s4 today almost a week late! On the plus side i contact customer service and they refunded my shipping cost back to my credit card phone indeed came brand new i was really afraid after reading all the reviews in this site. But they came thru with good customer service

Date of experience: July 25, 2013
New York
1 review
3 helpful votes
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Fraud!
September 22, 2011

Fraud! Took them almost 3 months to ship me a Nokia phone. I complained various times and was given phony tracking numbers. Once the phone arrived, I shipped it back as I had long bought a different phone. Cell2get charged me an entirely arbitrary restocking fee of almost 30%. STAY CLEAR!

Date of experience: September 22, 2011
New York
1 review
0 helpful votes
Follow Charlie M.
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The staff are very enthusiastic and patient when i called in for questions. Other stores recommended me to purchase the phone i wanted from cell2get because most stores out there dont carrie phones that were released a year ago, only they helped me complete my satisfaction, let me keep the previous number with my usual simple card after I received the phone from them.

Date of experience: October 3, 2022