Overview
Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.
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Cell2get had the lowest price anywhere on the product I wanted. When the item turned out to be doa-defective and needed to be returned, Cell2get customer service made the process easy. What more can you ask of a store? Low prices, excellent customer service excellent, products as advertised. Have dealt with Wilson on 3 different orders recently and he is a great asset to your organization. U haven't sent me my latest invoice number yet, this one is 2 orders ago. - perfect!
I might be the outlier, but absolute terrible company. Ordered a cell phone and had to harass them about when it shipped. They stated that the phone shipped but did not actually indicate it online until 19 DAYS after they took my payment out of my account. TERRIBLE. Their prices are about the only thing going for them, because it definitely is NOT their service. Will not order from again.
I needed to buy a smartphone because mine got stolen and the service provider store was so completely unhelpful (almost rude). I went to cell2get's website and Adam was extremely helpful and patient, helped me figure it out, and how I should get my phone as soon as possible. He didn't rush me and wasn't condescending or robotic. I consistently leave phone stores exhausted, distraught and crying, but i had a great experience at this one retailer and will definitely return for any phone assistance i need. Thank you!
Not only did Cell2Get offer an absolutely excellent blackberry classic at the best price around, but the email communication, packaging, and extremely fast shipping were exemplary. I will gladly shop with Cell2Get again.The blackberry classic was $30 less on Cell2Get t. I placed my order in the evening and it was shipped early next day and made it from the East Coast to California in 3 days. A month later the cell phonehas been used frequently and is working great.
This is a great experience."Great company you can buy from them with confidence. I ordered lumia 1520 and the phone arrive in less then a week Fedex tracking # was emailed and phone shipped in 1 day, Really good customer service.
They are a scam. Called them on 02/21 and they told me item was on its way and should arrive within the next two days. Called them again on 02/28 to ask for a tracking number or a refund and they gave me a tracking number for an item that had been shipped from HK on 02/26. The tracking number has been updated today (03/16) as delivered to Brooklyn, NY when I live in Ohio... Obviously they have not shipped anything to me. Do not let them steal your money like I did.
Fantastic experience! Staff is very knowledgeable and friendly. Cell 2 get has a customer for life. Awesome place for cell phone repairs and cracked screens. George did a great job and got me out in about an hour.! Thanks a bunch.
When I received the phone that I ordered, there was a minor cosmetic fault. I called cell2get, they promptly sent me s return label and send me a new one. The customer service is responsive and willing to make things right.
Ordered nokia lumia 928. The product was fine. Came as described. I had a dilemma with something and called. After talking to customer for a while they definitely went out of their way to make sure I was happy. Thanks cell2get, I will shop again
Placed an order with cell2get a few weeks ago and everything went fine until my package was lost. I ordered the s8 and thought i was about to be out a few hundred dollars, gave them a call to see what they could do. Turns out with phones over $200 they insure the package. After everything was sorted out with the post office they shipped me over a new phone. Great service i will 100% use them again
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- Brooklyn, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members