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Cell2Get

Overview

Cell2Get has a rating of 4.3 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
173
value
164
shipping
171
returns
141
quality
160
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3,106 reviews
+8
How would you rate Cell2Get?
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Michigan
1 review
0 helpful votes
Follow morales s.
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I got my phone good, I liked it, service was fine, would definitely recommend. The only thing isi that's some time its very hard to contact customer service but they will return your call if you leave a message

Date of experience: June 10, 2014
California
1 review
0 helpful votes
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Slow delivery
August 24, 2023

After selecting and paying for overnight delivery, my phone arrived about two weeks later. When i notified the company on a Thursday, i had not received the phone, i still has to wait till the next Wed till my phone arrived. In addition, the package ended up being delivered to my billing address, as opposed to my Delivery address. They did send me the phone i requested... if you are in a jam, don't expect speedy service.

Date of experience: August 24, 2023
Virginia
2 reviews
1 helpful vote
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I've bought three phones from them for good prices. The last S20 FE worked for 8 months then phone service stopped, Data worked fine. It was sold as an AT&T phone but Samsung said it is a T-Mobile. They would not exchange it. I had to buy another phone. Walmart beat their prices on a new S21 FE by over $100.

Date of experience: April 8, 2022
New Jersey
1 review
0 helpful votes
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Reicieved the phone in timely manner but the phone was. Not as expected. I expected bigger phone. And I received the phone but the size of the phone was disappointing I needed to do better research on the phone I want it to buy will call them tommorow to see if I can have it exchanged

Date of experience: July 17, 2016
South Carolina
1 review
3 helpful votes
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Not sure yet how I feel about this company. I received my cell in the wrong packaging with the wrong instruction manual and the screen had a small scratch. I called the company and left a message for them to call me back which they did a few hours later. I spoke with Melvin who was very apologetic. And he assured me that the phone was new but when they unlocked the phones they have to take them out of the package and my phone must have mistakenly been put into the wrong box. I am willing to overlook the scratch (it's very small) and Melvin assured me that they are going to send me the correct manual. Upon receiving the correct manual I will update this review. Also, I think it's important to note that I was given the option to return the phone but chose to keep it because it is a gift for my wife and I don't have time to send it back before her birthday. So all in all not the best online buying experience but as long as they make it right it isn't the worst by far especially considering the price! Still on the fence as to whether I would recommend them to a friend. But after speaking to Melvin I do feel a lot better about the whole situation.

Date of experience: September 9, 2011
Georgia
1 review
0 helpful votes
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Not received package
October 21, 2024

I have not received the package as of October 21st. Please send me the tracking. Order Information - Order #*******.

Date of experience: October 21, 2024
New York
1 review
0 helpful votes
Follow Frank F.
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I have placed many orders with cell2get throughout the years way before they became an internet thing they had a store I used to go to. Their customer service is top notch and they always sell new phones at a fair price.

Date of experience: March 8, 2024
New York
1 review
0 helpful votes
Follow Gilli C.
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I'm shocked they still have those motorola moto G9 plus's brand new in the box lol! I'm so happy that I managed to get one and the price they had for it was unbeatable compared to other sellers! Would definitely buy again from them.

Date of experience: December 8, 2023
Virginia
1 review
0 helpful votes
Follow Fred N.
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If you ever need a new phone, look no further! As I somehow bumped onto their website and ended up buying from them just because of their excellent customer service. Phone is new as advertised and I'm super happy I made business with them and not anyone else.

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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Excellent service!
January 7, 2023

My experience's with jack has been absolutely amazing! I have purchased from their web store a couple of times and he was incredibly helpful each and every time I called for questions. Giving great attention and service which I highly value! Very polite man. Thank you very much for all your help jack!

Date of experience: January 7, 2023