• CertifiKid

CertifiKid

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Overview

CertifiKid has a rating of 4.7 stars from 5,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CertifiKid most frequently mention great deals, easy process, and purchase tickets. CertifiKid ranks 2nd among Daily Deals sites.

  • Service
    8
  • Value
    6
  • Shipping
    4
  • Returns
    4
  • Quality
    9

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 91.1%
Positive
409
Neutral
18
Negative
22
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How would you rate CertifiKid?
Top Positive Review

“It's a great app and I have enjoyed it until it charged...”

Marjorie D.
9/2/24

It's a great app and I have enjoyed it until it charged me twice last night when the 1st transaction gave me an error message and said to try again. The park couldn't help me so I'll have to deal with calling to get it fixed.

Top Critical Review

“The website is not taking my credit card”

Cristina M.
8/21/24

The website is not taking my credit card. Also the fact that my comment has to be 50 characters is annoying.

Reviews (5,196)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (50) shopping experience (31) purchase tickets (29) family fun (16) fun activities (11)
Thumbnail of user stephaniet1114
Maryland
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

CertifiKID customer service was fantastic. I had an issue with a deal that I purchased for my kids, and they took care of it right away and issued a credit to be used to purchase what I was looking for. Thank you.

Thumbnail of user stevenh1628
North Carolina
1 review
0 helpful votes
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March 24th, 2022
Verified purchase
• Updated review

The site is very user friendly. I had an issue with scheduling on my end and CertifiKID canceled the old vouchers and gave me a credit to get the new ones. No hassle, no problem, and no making me feel bad about the mistake. Keep up the great work you do for families.

Reason I chose this business:

Cumberland County Schools gave my son two vouchers for a free child's admission with a paid adult ticket.

Everything was set up nicely
March 7th, 2022
Verified purchase
• Previous review

Everything was set up nicely. It was very easy to find what I was looking for and make the purchase.

Thumbnail of user jodyk111
Maryland
1 review
1 helpful vote
  • Send Message
June 5th, 2022
Verified purchase
• Updated review

I have tried six times and the system keeps charging my card but telling me that it did not go through. This is not the first time I have had problems. It is beyond frustrating and I am about to say, "it's just not worth it."

Always easy and always has accurate details and instructions...
December 17th, 2021
Verified purchase
• Previous review

Always easy and always has accurate details and instructions for redeeming.

Thumbnail of user andreas660
Virginia
1 review
0 helpful votes
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September 26th, 2019

CertifiKID Is fabulous! I use it on a regular basis to get not only discounted tickets to a local events with my kids, but also just to keep in the know as to what is going on in the area for a family friendly events! I would highly recommend this site to anyone.

Thumbnail of user christyh71
Virginia
1 review
0 helpful votes
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October 5th, 2018

I have recently moved to the area due to military orders. It is awesome to find a place that offers SO much information in one place. We are always looking for things to do and this is super helpful to find out what is around us to do!

Thumbnail of user kathleenl5
Maryland
1 review
17 helpful votes
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January 11th, 2013

I had a problem with a certifikid purchase of a karate place. I purchased the gift certificate when it was available in November/December and finally had a chance to use it on Wednesday, January 9. The place itself was unkempt and dirty. Not sure the last time the toys were sanitized. Bathroom was also unclean and I didn't want my children using it but I had no choice. The lessons itself were not even worth the discounted price as my children were distracted by all the chaos around it. I submitted a request to certifikid about my experience and that I wanted a refund. I received a response that it was the past their 5-day window refund so they were unable to refund my money. I can't support/trust a company like certifikid if they can't stand by the companies they highlight, do their due diligence and refund dissatisfied customers.

Thumbnail of user glena82
Wisconsin
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

So glad I had tickets saved me from breaking my 5yr. Old's heart. They should make free children's ticket with purchase of adult ticket large enough to see when they pass them out at school. Barley adverted disaster with the kiddos. Thank you again.

Reason I chose this business:

Free tickets from school not a free ticket after all almost a complete disaster.

Thumbnail of user lisad510
Virginia
1 review
0 helpful votes
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October 9th, 2018

Certifikid.com has been the starting place for so many adventures for my family. We have discovered tons of new businesses and had amazing experiences because of their discounts. My daughter has done amazing camps and classes as well as visited several awesome indoor playgrounds because of Certifikid.com

Thumbnail of user pd391
Arizona
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase
• Updated review

As the grandparent paying and providing transportation, I wish there had been some way to pay for my ticket in advance also.

Reason I chose this business:

Our family loves the event discounts we can get on family-kid friendly things to do that CertifiKid makes it possible to afford. This will be our 2nd time going to this circus and its fun! Thanks!

Quick and easy sign up, checkout easy to understand...
March 14th, 2023
Verified purchase
• Previous review

Quick and easy sign up, checkout easy to understand and complete!

Reason I chose this business:

Being associated with Macaroni Kid was a good thing and speaks as highly approved so parents get piece of mind giving out our info to a new entity.

Thumbnail of user jennifere156
Georgia
1 review
0 helpful votes
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October 5th, 2018

I have bought from this company over and over again and have always been happy with the experience. The deals are great and I like that they have activities and also great products. I have even used this site to buy gifts. I don't understand any of the other reviewers who bash CertifiKID. You can't please everyone.

Thumbnail of user landonm38
Maryland
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Unfortunately I had to make two separate accounts because my original account… i was trying to check out and kept saying my password was incorrect. I even went through and created two new passwords and it still refused to let me in to my account just to finish purchasing what I wanted to purchase.

Reason I chose this business:

Great deals. Terrible experience with the check out though.

Thumbnail of user aleksandrae2
Virginia
1 review
0 helpful votes
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November 6th, 2023
Verified purchase
• Updated review

I tried to update my credit card information, and the system would not have it. I use the card regularly but the system would not take it. I had to use a different card and then it went through but I got extremely frustrated in the process.

Reason I chose this business:

Certifikid has great deals and I never had any problems redeeming any vouchers.

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quick and easy!
February 10th, 2022
Verified purchase
• Previous review

Quick and easy! Never had any problems redeeming CertifiKid vouchers.

Very convenient!
August 19th, 2021
Verified purchase
• Previous review

Very convenient! Never had any problems redeeming the deals!

Reason I chose this business:

Lower than normal ticket prices

Thumbnail of user robertao53
Maryland
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

I cannot remove my old card. I cannot add a new card or remove my old expired card. Therefore I cannot purchase discounted tickets through the Certifikid website.

Reason I chose this business:

I chose this platform because it is usually hassle free.

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user bettyg38
Maryland
1 review
1 helpful vote
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July 18th, 2017

I purchased a summer camp deal from Certifikid and found out that the vendor went bankrupt at 5:30pm the week before my daughter was to begin. Vendor wasn't replying to messages. Wrote an email to CertifiKID at 6:30pm (after business hours) explaining the ordeal, asking for a full refund, included the voucher number as well as the confirmation email from the vendor listing the camp dates for the following week. I expected them to follow up with me the next morning. Imagine my surprise when I woke the next morning to see that CertifiKID had refunded me the full $320 I spent on the voucher at 11:30pm the night before! That's good customer service. Anyone who had paid for the same camp directly through the vendor probably lost all their money. I'm grateful we didn't.

Tip for consumers:
Make sure you read the fine print of the deal before you purchase. Also, it's odd that people are negging CertifiKID for issues that they have with the vendor--you can go directly to the vendor's website or call them to confirm details (closing times, etc.) BEFORE you purchase a voucher.

Service
Value
Returns
Quality
Thumbnail of user crystala226
Pennsylvania
1 review
0 helpful votes
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July 24th, 2021
Verified purchase

This is a great thing to do with your children as easy as an expensive and you just don't know what you're gonna get my email I love this website and are always looking for something to do now and I'm always looking for something to do with them now there's unexpected and this website does that

Reason I chose this business:

My sons love dinosaurs

Tip for consumers:
Just check it every so often if you’re looking for something new to do with the kids or is it for yourself

Products used:
Tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferw482
Virginia
1 review
12 helpful votes
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October 3rd, 2018

My family has been using Certifikid for the past three years to get great ideas and deals for fun things to do with the kids. We've gone to pumpkin patches, shows, sporting events, museums and more for much less money than we would have paid otherwise. We have also found so many fun places we wouldn't have otherwise known about! We have made so many amazing memories thanks to deals we have bought on Certifikid. We love the site and recommend it to everyone!

Thumbnail of user jessicaf1070
Virginia
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

I ended up having to ask my husband to create an account after I attempted 4 times to reset my password and log in. I tried 3 times from my cell and then tried my laptop with no luck. It was frustrating and time consuming.

Thumbnail of user shinpehc
Maryland
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

The option to use a different credit card on the checkout page did not work. I kept entering a new credit card to use and each time I tried to complete the purchase I got an error that the credit card was expired. I tried this 3 times. I had to go back into my account delete the old cards, re-enter the new card and then it would go through.

Thumbnail of user tracyg547
Maryland
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase

Keep getting a credit card processing so I can't purchase the deal. Instead of any help, it keeps taking me to leave a review instead and telling me to double check if I am sure I want to leave a 1 star review.

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user carolynp118
Canada
1 review
1 helpful vote
  • Send Message
October 5th, 2018

Certifikid has been really awesome for our family! We love getting out together, adventuring together, having fun, and trying new things, and we've been able to do more of these activities thanks to deals on Certifikid. Deals have info about when they're valid and when they expire, helping me decide if they're helpful to our family. I do wish they had more deals for tweens and up, but activities for the older kids can be challenging to find anyway. I highly recommend checking Certifikid for deals for your family!

Thumbnail of user christopherf510
Virginia
1 review
1 helpful vote
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July 16th, 2021
Verified purchase

I had trouble adding a new card to my profile. I had to update the card several times. Finally, I deleted my old card and entered a new card. I was denied a purchase several times even though I had clicked on a radial to use another payment method.

Thumbnail of user yjw
Washington
1 review
0 helpful votes
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May 7th, 2022
Verified purchase
• Updated review

I updated my payment method but it has not been applied, plus I put in the different payment method but it didn't go through. My previous card I tried to make a payment with was with my previous name, which was also the same name with the credit card I used to use. I don't understand why the transaction has been denied 2 times.

Great deal, easy purchase process!
April 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I saw the commercial about the flip circus on Facebook and decided to see whether Certifikid has it, and that's when I found this deal, too!

Thumbnail of user karenz3
Maryland
1 review
16 helpful votes
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May 16th, 2013

This is a really disgusting place. I bought the deal at xtreme and acro gym party place. When I went to the place and tried to set up a birthday appointment. I was shocked by the place. It's so old and shabby. Not sure how they can be a birthday party place. I want to get refund. But they refused. I will tell anyone just to stay away with this disgusting website. ( Certifikid.com.)

Thumbnail of user leahm232
Maryland
3 reviews
1 helpful vote
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March 14th, 2021

Last March I planned to have my daughter's 6th birthday party at Skyzone. Pressed for money, I purchased tickets through CertifiKID.
Then COVID struck and I had to cancel her party for the sake of doing our part to keep everyone safe. CertifiKID refused to refund my money and instead gave me a credit. I wrote 2 emails begging for a refund so I would have the money to put towards an alternate birthday plan for my daughter and they still refused. I thought they'd have a heart especially in difficult times, but nope. Here we are a year later, still fighting COVID, and my money still sits in their bank, not mine. There are never any offers on their website that are of use to my family, especially now because almost everything is still shut down due to the pandemic. So once again, I'm trying to plan something special for my daughter's pandemic birthday #2, with a credit I'm unable to use.

Products used:
Purchased discount tickets for Skyzone from CertifiKID

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Thumbnail of user christinar840
Maryland
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I could not access my old account and even reset my password several times and it kept telling me it was an invalid email or password. It couldn't have been an invalid email as that is where I receive all the emails from this site.

* CertifiKid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...

Company Representative

Thumbnail of user jamier35
Jamie R.
Typically responds within 11 days

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