This place is atrocious!

I ordered my dress, paid $48.54 including shipping. The dress arrives and doesn't fit so I send my email asking for return information. In this email I'm told I have to pay for return shipping (ok fine, it says so on their website). As soon as the item is received I'll get my refund of $38.55. Uh what? I paid $48.54. They then say that I won't be refunded for the shipping I ALREADY PAID FOR! Nowhere on their website does it say that I won't get refunded for shipping I already paid for! False advertisement!

So far they keep going back and forth with me and aren't helping AT ALL! Horrible horrible customer service!

I have to be honest I am Leary of out of country business' but the dress was just what I had been looking for. I tracked my order and it seemed to stop in California for a few days. The company reached out to make sure I got my order! Best customer service I've ever had!

This is my first order on this websight. I hope it is shipped on time with beautiful clothing that looks like the pictures! My 3 items arrived in a small plastic bag and were so wrinkled. I am sorry I need to return all 3. The quality wasn't what I expected, was not flattering at all on me.

This fabric of this dress is a wrinkled mess. And there is so much fabric in the skirt that it is not at all flattering. The top of the dress looked pretty online. It would have looked so much better as a shift than this voluminous dress.
Also, the shipping took almost three weeks with no shipping updates or reasons for the delay.

Needed some help and couldn't figure out how to apply the discount code. Maybe you can help me with that. I had difficulty placing the order. It took me approximately one month to finally get the order through. Recently I completed the purchase four times, but got the message that none went through and that I should replace the order. I was surprised when I did receive the order. I actually contacted your customer service to make sure I didn't receive more that one order of five dresses and that I was not charged for more than one order. I have not checked my bank statements yes.

After 2 or 4 weeks I received word they were sold out of some of the items. What? They wait a month to tell me they are sold out and then didn't way which items were sold out. Terrible customer service.

Ordered a pretty dress for a wedding. It came snagged. They've done everything they can to keep my money. They offered for me to get a full refund if I paid the shipping. They offered a discount if I want to keep the dress. Now they've offered a gift card but it won't be active for nine days, and if I use the gift card, it will not include shipping the new product. What? Not a good first start, and last start for a customer. The dress itself was a poor quality and looks like a dime store dress from a China made company. I wanted to give them the benefit of the doubt, but they're making it very hard to get my money back on a defective product. This is not acceptable as a customer service policy. Especially for a substandard product. I work too hard to spend my money on cheap products and companies that don't stand by them.

Easy so far. The dress was beautiful. Was very pleased with my purchase. Came within a few days which is what I requested. Would definitely order again to.

I wish I would have read these reviews before I ordered from Cherieday! There dresses look cute online, but when they arrive cheap material! Like crazy thin! Only 1 of 3 dresses fit. My measurements were right on a size small. When one of the dresses arrived it looked like a circus tent! I measured the dress and it was the same measurements as a size LARGE! The customer service tried to tell me it was my fault for ordering the wrong size. We've been messaging back a forth for weeks. They finally sent me a 2nd dress and it's slightly smaller, but still bigger than a medium (2 inches too bigger than it should be)…this is not a small error! Their return policy is extreme! They don't provide return address. They make you pay return shipping. I'm trying to get them to take back both of the enormous dresses and just give me a refund already. I'm not too hopeful! Save yourself some money and time! Such a headache!