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China Freight

How would you rate China Freight?
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Bangladesh
1 review
3 helpful votes
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Amazing Service
August 29, 2020

I came to know about China Freight from one of my friends. He praised a lot for them. So, I wanted to test. This is the first time I have used China Freight. And, I am amazed! I will continue to take their service for sure.

Date of experience: August 28, 2020
India
1 review
2 helpful votes
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Best china freight
September 9, 2020

Perfect communication and my package was arrived on time. I am very impress with the wide scope of freight services that they provide and the way their clients are being vocal about the great service they are providing.

Date of experience: September 8, 2020
Ireland
1 review
6 helpful votes
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Poor service
August 6, 2019

Said order was ddp... collected goods and told me couldn't do ddp... quoted me tax of about 300... suggested a wrong hs code cost me 2500 in tax... refused to change code... lied about goods arriving in customs already as failed to provide any evidence when asked... poor service would not trust these again. Cheap price but worth paying more

Date of experience: August 6, 2019
Germany
1 review
0 helpful votes
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Here is Big Fraud and Scamming company
Shenzhen Yuanxun International Freight Forwarding Co., Ltd and agent name is Jessie Cao
Beware from this, they have lots of tricks to scam customers, after my cargo arrived, they demand much money to release my package,
When I complained on Alibaba that I had to wait for at least 2 months, after waiting for 2 months I got only 5% of my cost back. Do whatever you want, Alibaba will not help you. You can give as much evidence as you want for your efforts, Alibaba is always on the side of its Chinese suppliers I emailed at least 200-300 emails to Alibaba against this fraudster and presented all the evidence but I got nothing.

Date of experience: November 16, 2023
Australia
1 review
7 helpful votes
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Management pathetic
November 13, 2019

My problem is still not solved. I asked for products to be sent to me from Amazon. They received products, and took more than 2 months to locate it, now they want me to pay for storage. I am happy to pay for shipment but they refuse.
When staff can't solve your problem and want to "blacklist " you(really) because you are complaining well within your rights, you normally go to management. Sending an e mail to the supposedly "management" and he refuses to assist and refer me back to the her.

I have written back to him but he is ignoring me. I now asked to speak to his manager and I am still waiting. This is the worst I ever experienced. Be aware they are not interested to deal with you. There are 48 products missing(after they received everything) and they just ignore the issue

Date of experience: November 13, 2019
GB
1 review
1 helpful vote
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Good Service & On Time
August 20, 2020

I was too nervous while placing the order with China Freight then I checked their reviews and almost all of them were really good. So, I decided to ship my 500kg of goods from China to the US last week and customer service executive Kevin was damn impressive. He gave me a perfect delivery, including customs clearance. It was through sea, but the delivery time was very fast. I will always recommend them as they are a blessing in the shipping world.

Date of experience: August 20, 2020
GB
1 review
0 helpful votes
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I was afraid of paying loads of money to get my shipments from China until I found China Freights. They shipped my big cargo within 10 days and the customer executive was very supportive. In a nutshell, it was a wonderful experience.

Date of experience: August 31, 2020
California
1 review
3 helpful votes
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We paid $4280 OVER what was quoted to us. Once they received our goods in China, they charged us more money before being released. THEN, I just learned that Forward Air in USA, the company China Freight used to have our product delivered to our customer is THREE DAYS LATE. I am on the phone now at 1:25PM PST 5/20/2021 and the pallet was picked up late today so delivery is not until 5/21/2021, FOUR DAYS LATE when the shipment arrived at the airport on 5/17/2021. SERIOUSLY. And there is NO ONE TO TALK TO at China Freight. It took me days just to get in hold of the ACTUAL broker in USA. China Freight sent contact information to us stating it was Swissport but they don't work with China Freight anymore. SMART! I finally got in touch with Maestro. How do I get refunded, reimbursed?

Date of experience: May 20, 2021
PS
1 review
0 helpful votes
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If you are looking reliable or fast forwarding freight services? Visit our website and check China Freight reviews, we provide the best and affordable logistic services. We save your time because we value your time. Book our services today!

Date of experience: June 5, 2019
Netherlands
1 review
1 helpful vote
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Better than others
August 25, 2020

China Freight has been managing all my imports for the past few years and believe me they are the most outstanding ones in this sector. Their consultants are all self-effacing and respectful. No one can ever raise any questions about the products that they ship, being not in good condition. They complete the delivery so swiftly that you will be mesmerized. And the most shocking one above all is that their freight rates are the lowest in the world. So what are you waiting for? You will never regret working with them.

Date of experience: August 24, 2020

Overview

China Freight has a rating of 2.9 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. China Freight ranks 5th among Freight Forwarding sites.

service
9
value
8
shipping
9
returns
6
quality
7
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