Classmates

Beware of this company! I signed up for a year and tried to cancel a year later on Saturday 5/25. The company is closed on weekends but they managed to charge my PayPal on 5/25 for $60!
When I emailed them for the $60 refund, they won't respond. They don't have a phone number listed so I can't speak to anyone.
5 emails later, still no response.
Zero customer service!

Many years ago I purchased a special offer lifetime membership which I used for a long time without issue. Now that my 50th reunion is coming up, suddenly I can't access my account and customer service says there's no such thing as a lifetime membership! RIP off.

Classmates.com does not understand the unsubscribe function. I have unsubscribed more times than I can count yet they usually resubscribe me in a few weeks without my permission. I am now reporting them as spam and do not let Google unsubscribe. They won't take NO for an answer.

When I first learned of this site, I was given a 'lifetime' membership. I understand things change, but there was no communication or exceptions. I have yet to return and my school had their 50th anniversary last Sept, which I did not attend.

They are a Scam and Fraudulant! Uncooperative and Rude. I was charged $96.00 on 12/07/2023 without my approval. They said that they renew every 4 years and one must let them know after automatically doing so to cancel before the next auto charge. Do not do business with this company they are not to be believed.

Stoe 99 dollars from me without any notice. Charged me that much to renew and did not tell me of the pending charge. Did not get refund even though I asked for one. Crooked. NOt worth the robbery. I was dubious about spending 12 dollars a year to see my fat old classmates. Run away from these guys. Robbery

I got on Classmates years ago but always just used the free version. It wasn't very useful. They were always sending me emails about people who were not in my class and most I had never heard of. I never signed up for any payment option. Then one day I got a notice from PayPal that they had paid $96 to Classmates! I contacted PayPal and they said it was a recurring charge that I had signed up for. I had not! PayPal was not very helpful. They said there was nothing they could do until they contacted Classmates. I called my credit card company and they credited my account immediately and sent me a new card with different numbers. I have cancelled my Classmates account. I would like to cancel my PayPal account but they won't let me because they consider this an "open claim". This all happened six months ago. They said they can't close it until they hear back from Classmates!

I signed up for services, introductory rate. They say it's automatic renewal and I was told. I wasn't. Then they double billed me claiming I signed up under 2 different email. I didn't They refused to credit the double billing. Furthermore, they notify me of contacts from people from different classes. I'm overwhelmed with notifications. Then they say, I contacted myself.

Was notified by PayPal 1/11/24 $96 was paid out to Classmates. I called Classmates to cancel subscription and was told it would cancel 1/11/2026. I was told I was notified of the renewal and price increase which I have no record of. Reviewing the hundreds of complaints filed with The Better Business Bureau, Classmates has perfected the art of legal theft and should be avoided.

Classmates makes it unnecessarily difficult for friends and fellow students to find photos I've posted for them to see. It offers very little to users compared to other social media programs even though Classmates charges membership fees while others are free. And now users encounter numerous advertisements while using the Classmates app, so users pay to view ads! Prepare yourself to be disappointed!

Not only did I not connect with anyone from my high school graduating class, I had a very unpleasant interaction with a male from the class that graduated one year before me. I never met him nor did I have any connection with him, but he insulted me by saying I was ugly in high school and still appeared to be ugly. I graduated over 50 years ago and this person simply posted a private message to insult someone from his home town.

Site will will take your money by making unauthorized forward billing notifying one after the have all real ready charge you for renewals at highest possible price option. Also Site takes person info and shares or sells your info?! Facebook some how ends up with personal photos posted at Classmates & visa versa?
This appears to be a Data collecting (gathering) tool for commercial interests and is abusing its customer base. Users beware.

Finally fell for the "who's been looking for you?' line and signed on for one year@ $24. What a mistake.
I immediately saw that a classmate "looked at my profile" in March 2020... I happen to know she died in 2015.
Had regrets immediately... the whole site is pop up ads and no useful info. Fortunately I paid thru PayPal and stopped any auto billing... so I'm out 24 bucks but they won't get me again. There is no way to contact any customer service directly by email. No refunds allowed... Crap site... don't waste your money.

Classmates business practice leaves a lot to be desired. Don't give them you credit card. They take your money and you have no way to get it back. Buyer beware.

Yesterday PCH Classmates charged $60 on my credit card. When I called them to dispute the charge, the representative told my I was on a an automatic annual renewal. Current users will know that when you are enrolled in Classmates you get an email every time a new member signs up, someone searches your name, etc. I have not had any emails from them since October 18,2020... 7 MONTHS!
Word of advice. Don't sign up with this company. The are dishonest. If you chose to sign up, keep good records and do NOT allow them to sign you up for auto renew.

Oh friendly until they get your CC info then it's over. Obscure directions to cancel which leads you to a screen that they ask you to select auto renewal to cancel which you just selected auto renewal. These people are the low of the low. I have dealt with blatant thieves before, the only thing they are missing is a gun in your face. Please people avoid at all costs or join the herd trying to stop them from robbing you blind. As several others have stated in reviews now I go to bank and either stop payments at $35.00 per month or change account numbers to stop this nest of rodents Mike P Texas