Before I had ever looked for engagement rings I had no idea how expensive diamonds were. When i browsed briliant earth I was blown away by how expensive the diamonds were. When i found Clean Origin through an ad on Facebook I was incredibly relieved when I saw the diamond specs we had been looking for at half the prices I had seen at other stores. The customer service was incredible responsive and helpful and the ring is perfect.
What can I say... I am so thrilled. This was one of the best decisions Ive made. The finished hand created ring looks beautiful and the center diamond is stunning! My jeweler still cannot believe his eyes! He couldnt stop comparing my diamond to others that were mined and he referred to it as like the Pepsi challenge haha. My diamond looked better every time! I love it and I know my future fiancé will love it more. And the best part is knowing the environment didnt suffer nor did anyone tying to mine it. Thank you so much!
Tony Walsh of Clean Origins went above and beyond to make sure that the process went smoothly and that I was happy with my purchase. I will definitly be back when it comes time to buy a wedding band.
It's my ten year anniversary with my husband, and I've seen a lot of gals sporting much larger diamonds than what we originally got so I was itching to upgrade. I think the secret to the larger diamonds I'm seeing among my peers is lab-created diamonds! They're exactly the same material as a mined diamond (visually, optically, chemically, etc, etc), so I don't understand why some people still insist on getting earth mined diamonds. Advertising at it's finest. I'm really glad I found clean origin because it seemed to have the cheapest lab diamonds around.
Also, they really do have a hassle free return policy. I wasn't happy with the color of the first diamond that we ordered, so we sent it back and got one with a better color. Tony sent me a return label that I could track, but he also sent updates along the way to make sure I knew what was happening with the shipment (it was delayed one day due to snow, and then the diamond needed to be checked in - they video tape that part which made me feel much more comfortable about the return process). Then I got my refund. Easy peasy. I am very happy with the color and brilliance of the diamond that I chose to keep. :)
Answer: Extremely easy! They are so helpful and willing to spend as much time talking to you as necessary. You can reach either via phone, email, or chat via the website.
Answer: After a customer makes a purchase, we ask that they provide a review on SiteJabber where most of them do not yet have existing accounts.
Clean Origin has a rating of 5 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clean Origin most frequently mention and customer service. Clean Origin ranks 24th among Engagement Rings sites.