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ClubfurnitureReviews 711

4.3

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.3 stars from 711 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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Alyce S.
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I ordered a very large square upolestered coffee table. It is very nice, perfect for my family room. It is very well made, love it. Also I was sent sample material chips that made it very easy to pick the perfect material.

Date of experience: March 6, 2014
janese L.
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The customer service was great
March 6, 2014

The customer service was great.

Date of experience: March 6, 2014
Cynthia M.
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I ordered a 5' storage, leather covered ottoman. I was sent swatches first to select the color accurately. It took a while to get it, but I am very happy with the quality of the ottoman.

Date of experience: March 6, 2014
Elena E.
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The whole buying experience was great and they worked with us a lot to make sure that the leather selection was to our liking. The mattress is great and very comfortable. We went for the memory foam upgrade and love it!

Date of experience: March 6, 2014
Jenne L.
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March 6, 2014

Date of experience: March 6, 2014
Katie S.
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I think our sofa and loveseat are really nice
March 6, 2014

I think our sofa and loveseat are really nice. I liked that you could pick from a wide array of colors. I wanted an attached back sofa which are hard to find and even harder to find in more than one color option. I also appreciate that they were made in the USA. After about 8 months a seam started to pop on the sofa. Club Furniture made arrangements for someone to come out and fix it as quickly as possible. I would order from them again and recommend them to friends and family.

Date of experience: March 6, 2014
Michael S.
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I was given excellent guidance by owner of company. Originally I was going to buy a couch that was not going to fit into the doorway of my new space. He suggested having the builder measure whether or not it would fit - It would not have and that would have been a bummer.

Quality of furniture is very good. I will never buy from a box store again!

Date of experience: March 6, 2014
Randy B.
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Delivery was terrible
March 6, 2014

Delivery was terrible. I was given a time and date, then was told my chair didn't make it on the truck and would be rescheduled. I was given a new time and day on Saturday and they didn't show up or call. On Sunday I called and was told they called my work number and didn't have my home number. They told me they would be there in a couple hours. They showed up eight hours later at 11:45 Sunday night.

Date of experience: March 6, 2014
Debbie P.
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Let me start by saying I love Club Furniture
March 6, 2014

Let me start by saying I love Club Furniture. They have wonderful customer service, knowledgeable support on the phone, great prices and a really good product. I have recommended them to several friends and family members. However, on my most recent order, (Yes, I have ordered from them 3x and would order again) I ordered the down cushions but forgot to ask that the seat back cushions on the couch not be down as I had done on my previous orders. Unfortunately, with 3 kids, the seat back cushions always need to be fluffed. This is the first time this has happened to me as in the past, I have always asked for the seat back cushions to be the standard. Interestingly, unlike other couches with down in the cushions, the seat cushions always look great. It is just the back cushions that have been an issue.

Date of experience: March 6, 2014
Nancy B.
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I had the best experience ordering my furniture from ClubFurniture! I had been in the market for a new sofa and loveseat for almost 2 years and couldn't find anything locally that I liked. Most was very expensive and not very well made. I love the fact that they offered slipcovered furniture, which was what I was looking for. I placed my order online and received a personal phone call to confirm my order. I was told that it could be between 4-6 weeks before I would get my furniture, I actually received it in less than 4 weeks! The delivery company was amazing. I am so in love with my new furniture and would highly recommend ordering from them!

Date of experience: March 6, 2014
Helene G.
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I purchased a leather love seat first I was very happy with the quality of the leather. I just bought a leather chair that is both beautiful and comfortable.

Date of experience: March 6, 2014

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States