CompressionStockingsReviews 103

I ordered 4 pairs of stockings from CompressionStockings.com based on their website stating the item was "in stock". Here it is one month later. They shipped me one pair of stockings. They did not answer my email inquiry about the rest of my order. Try telephoning them during business hours and you'll get a recording too. Customer service is obviously last on this company's list of things to do. I'm left to guess what happened to my order. Greg Barnett

I needed to return items that where never opened and could not reach a live person at this business. They have no phone number, didn't respond to my emails, and I have limited vision and needed assistance to make the return. I finally had a friend help me figure out their complicated return policy but as a result the return ended up being more than 30 days so I guess they aren't going to return my $200 for socks! The instructions on how to make a return aren't even accurate. So now I am out my money, the $15 to send it back and they apparently kept the socks as well.

Worse company for buying socks.

1 order 3 pair of socks worth $148 for my old parents.
At first they charged on my card without sending any order process or shipping info. You will never get any information of order from them.

After waiting about 10days I received 1st pair(quality was bad). Since they don't have CS no so I sent email about my order and how to return the bad pair I don't want. They then gave me one tracking no for the product with I have already received, no info about return. Then I sent another email about missing 2 pair of socks. After 2 day they send me another tracking no. Saying it shows you have already received the product. By the meantime I received 2nd pair.
Then I ask them about the 3rd pair. They kept providing me the two tracking no they already gave me for the 2 pair I received. At this point I stopped asking about return process. After waiting 2/3 days, I again asked about missing pair. They kept asking in the email did I checked properly, if I checked my mail box, PO box. I told them I checked every where. Then they told can you check again?

Then I said, since you gave me 2 tracking no then that means all pair suppose to come in those to packages. Since the missing pair was not any of those two packages then means you never send me the last pair. Why you are asking me to check again? Unless the parson replying my email pack all 3 pair and ship them by herself how she is sure they send all 3 pair to me.

Then told them enough is enough. Either replace or refund me otherwise I will file complain to consumer right union. They never replied.

They just stole 110 dollar from me. I am writing the complain letter.

I wise I could give them -100 rating

Scam. Take the payment and disappear forever. No response from customer service, no money back. Do not buy from these scammers

This company is a scam, it seems they scam non-US based customers more often. I made an order for two pairs of stockings that came up to approximately 180 USD and I never received them because, according to customer service, they were backlogged. So I requested they cancel my order and issue a full refund. The payment was taken from my card on November 1,2021 and still no reply or refund from the company. I called and got their answering machine. This is literally theft.

Beware! Do not get scammed by this company compressionedge.com. I placed my order on Mar 3,2021 and as of May 26th the goods have not arrived yet. They claim they shipped the goods via USPS with tracking number, but it most likely got stuck in their partner facility elsewhere (DHL) on Mar 10th and both Compressionedge.com AND USPS claim they can't follow up on the matter. After numerous calls to borh theSE companies, all they can say is that they brought the matter up to their managemrnt, yet they admit that the goods getting stuck with DHL is a common complaint among their customers. Meanwhile USPS shows on their online tracking system that they do not have any further updates on the package, neither can they follow up. All they can do is send me an email to apologise for the inconvenience. I called DHL too several times as well and they claim that they received the goods on Mar 10th, and it was transferred & received at USPS on Mar 12th, but that most likely, USPS never unloaded or scanned the package after receiving it. It is just all fingerpointing and no action on all three - the supplier, DHL & USPS. I believe all 3 are involved in this scam, but especially Compressionedge themselves. And the product was not even shipped from an overseas lication. The transport only happened within the USA. On top of that, after my most recent follow up phone call with them, the company or supplier charged ne another $10.+ for nothing. The original order was over $100.

I have shopped on this website for a number of years and have never been disappointed. They have a significant number of top suppliers and their search functions help narrow down the selections. Additionally, I've never found a site that sells the same brands for less.