computeruniverse

Disappointing! Ordered an expensive laptop on the 16th of March. They shipped via DHL. A week later they discovered that it was not possible to deliver it, because it had batteries included, so I had to wait until it returned back to them to resend it via UPS! I was calling every day, and sending emails too, the response was slow and insufficient. They told me that they sent it on the 23rd of May. Until the 26th there was no update on the tracking status, so I called them, and they said that they already sent it. I did not believe them, so I called the UPS and they told me that computeruniverse did not arrange a delivery with that tracking number! So after calling many times, they finally sent it, the next day and they gave me NEW tracking number! ALSO I had to pay 55euro more, for the extra UPS charge, as it was not my mistake that it was not possible to be delivered bu DHL, and at first they asked even more money for the UPS cost, more that their web-page listing stated! Avoid them!

Der Kundenservice ist absolut furchtbar.

Habe eine RX 6800 XT gekauft. Leider läuft die Karte gar nicht, alle Spiele schließen sich mit Fehlern (z.B. Unreal Engine 4 Fehlern) Habe RMA angemeldet mit detaillierter Fehlerbeschreibung und wollte vom Kauf zurücktreten.
Zu meinem verwundern erhielt ich die Karte nach einem Monat warten plötzlich wieder zurück. Mit dem vermerkt, dass Sie repariert wurde.
Ich habe KEINE Reparatur beantragt. Auf jegliche Nachrichten von mir wird nicht reagiert.
Danke, dass ich wegen euch 650€ verschleudert habe!