BEWARE: DO NOT ORDER FROM COTOSEN.COM. Months ago I ordered a pair of boots from Cotosen.com. What they sent me was not what their website showed. They sent a pair of cheaply made boots that were not even close to the style they advertised. I have been going back and forth with them for months about returning them for a refund, and I still have not gotten my money back. First, they wanted me to send pictures of the boots showing what I had received, which I did multiple times because they kept saying they did not receive them. Then they offered me $14 as a refund, which is a joke because I paid over $70. Then they said I had the option to mail them back along with a tracking number and proof of receipt, which I did after having to pay the shipping myself, which was another $30 on top of the $26 I paid for shipping the first time. So I have now paid shipping twice on a pair of boots that are not what I ordered. After they received my boots, they notified me that they are now conveniently no longer able to send refunds because the company that they used to take the money out of my bank is no longer in service, and that I needed to try to contact them to get it worked out. I informed them it is not my responsibility but their responsibility to reimburse my money; if they can take it, they can return it! They are still sending me emails with every explanation as to why they cannot return my money. I actually received one again today! I mentioned they can send me a postal money order since they told me to make sure I use the post office to send them my boots in return. They say they cannot do that. They cannot do anything that involves returning my money. They are liars; they are thieves; they send out cheap knockoffs, and they are the worst company I have ever dealt with, hands down. Do not order from this company or any of their sister companies because they are out to get you. They not only have the money I paid for the boots plus shipping twice, but they also have the boots in hand. I have been going back and forth with them for months. It's about time I get legal representation to handle my claim with them. I am sick and tired of trying to get back what is rightfully mine from a company that has no interest in doing so, and I am done. COTOSEN.COM is a fake company of thieves.
I attached a photo of what I ordered, along with photos of what I received.
Also, I would not have left one star on my review, but it's the least option available. If anything I would give them a big negative 100 stars!