CPAPXChange

Ordered a Respironics Gray Smooth Bore CPAP/BiPAP Hose Tubing (6 ft) on Wednesday. And it arrived on Friday. Shipping was free via USPS Ground Shipping which was supposed to take 5 - 8 days. Also got a $2 discount and wasn't charged for state tax as Amazon does these days! Hose is better quality than the last one from another supplier that only last 6 months before the hose collapsed. This hose is a bit larger and stiffer than my original ResMed Slimline hose so will be slightly bulkier when traveling but this won't be a deal breaker. Great service and a great price from CPAPXchange. Now considering ordering their mask liners which I will review once I have tried them out.

P***Y spent time and research to replace a part for my BY PAP machine. She went above and beyond
I highly recommend Her and CPAPXCHANGE for all CPAP needs. Thank You Again
Mike Anderson

I ordered an oxygen concentrator from this store and sent in my prescription. I couple days later after hearing no response I called to check what the status of my order was and they told me that there might be a delay due to it taking longer for them to process the prescriptions. I said okay. Next thing you know I get an email saying they are canceling my order because they have been trying to get a hold of the doctor and have not gotten a response. I was so surprised that they would just email me saying that they canceled my order without communicating with me first that they were trying to get a hold of the doctor and couldn't so that I could try to contact them myself in regards to this. I told them I was upset in the lack of communication and told them I would give the doctor their information to call. Then I receive another email from Jennifer stating that after reviewing my case with their supervisor my order has been canceled since they were unable to fulfil my order. I emailed them asking what was wrong with my prescription what where they missing so that I can get that prior to resubmitting my order and they told me, "​There is nothing more that we need. As stated, the order has been canceled and we do know there are other companies to shop with.". I got very upset because I felt she was basically telling me sorry we are not willing to work with you go find another company to help you. I didn't want to use another company due to all other companies being back ordered but I guess I'll have to find another. This company is already known for bad reviews and I can tell why. They really need to get new staff who know how to communicate with the public and treat them well or else they will continue to give bad service to their customers.