website thubmnail of Credit Karma
How would you rate Credit Karma?
grey star
grey star
grey star
grey star
grey star
Wyoming
2 reviews
1 helpful vote
Follow Suzanne J.
Unfollow Suzanne J.
Send Message
Share Review
Report Review

Not accurate
April 17, 2023

Credit scores are not accurate. It seems they don't pull all information and the scores appear higher than they are. Disappointing when You actually try to get a loan and realize your score is much different. Don't recommend relying on Credit Karma.

Date of experience: April 17, 2023
Massachusetts
4 reviews
12 helpful votes
Follow Samantha E.
Unfollow Samantha E.
Send Message
Share Review
Report Review

I love credit karma
February 7, 2014

I love credit karma. I’ve upped my credit score over 100 points by combining it with advice I found around the internet. But they recently removed part of their credit simulator tool, which really sucked, because I used it all the time.

Date of experience: February 7, 2014
Florida
6 reviews
12 helpful votes
Follow Charisse W.
Unfollow Charisse W.
Send Message
Share Review
Report Review

Free Tax Filing
March 12, 2021

Supposedly Credit Karma says it will file your tax returns for free however they come up with some kind of error so you have to pay to file. I pay every year to file my taxes however, I like free so decided to try it. Do not fall for it this bogus "free tax return". They have teamed up with TurboTax which also states they will do a free refund. This also is a bunch of BS. I just want honest companies. I guess that's too much to ask for in this day and age.

Date of experience: March 12, 2021
Kansas
1 review
0 helpful votes
Follow Michelle Q.
Unfollow Michelle Q.
Send Message
Share Review
Report Review

I went to close my account with credit karma due to some issues with not being able to withdrawal my own money.(they locked my card) Now, since trying to pull my 1072. 00 off my card, they just closed all my accounts with them 5 days ago and still don't have my money back, and to the point where I don't think I ever will. I am having to call a lawyer at this point. Ridiculous! The only email they have sent me is that my case is closed and to do a survey to let them know how they are doing. Really? If you like your money DO NOT USE CREDIT KARMA! For your own sake. I hope this helps someone. MQ

Date of experience: August 8, 2022
Minnesota
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Send Message
Share Review
Report Review

BitCoin Recovery
February 18, 2023

BEWARE!. Regardless of the situation, The sad truth is that many organizations purporting to be able to get your bitcoin money back once you have been ripped off are the biggest scammers out there. You can always recover everything you have lost via New Horizons 001 at AOL dot com. Just google them. I was a victim of the Bitcoin Scam back in 2022. Luckily I was able to recover my crypto money.

Date of experience: February 18, 2023
Ohio
13 reviews
40 helpful votes
Follow Dawn A.
Unfollow Dawn A.
Send Message
Share Review
Report Review

I log in regularly to follow my scores, stay on top of inquiries and work toward my financial goals. I have never paid them a dime. My free account has given me a sense of security and control over my credit. I am thankful to have access to the information without gimmicks or games. I haven't had any salescalls, unwanted junk mails or suspicious ads on site.

Using the information provided has helped me successfully make better decisions where credit usage was a factor. Today I got a really neat email from them, and thus, landed here on sitejabber to share my experience with creditkarma

Date of experience: August 23, 2018
Maine
1 review
0 helpful votes
Follow Ludwin F.
Unfollow Ludwin F.
Send Message
Share Review
Report Review

Dishonest
March 13, 2022

Was promised 100 dollars to deposit my tax return and later they said I don't qualify even though the app said I qualified and had me accept the offer. Opened a case with credit karma and basically they told to me too bad. Terrible ethics, and dishonest offers. Never again.

Date of experience: March 13, 2022
Wisconsin
2 reviews
1 helpful vote
Follow Mark M.
Unfollow Mark M.
Send Message
Share Review
Report Review

Credit Karma promise $50 gift card I had outstanding odds to receive a Citibank credit card that turned on for the card. I waited 90 days and never got the 50.00 gift card I contacted Credit Karma several times and no 50.00 card. Please be where they don't keep their promises at least not yet

It's been 90 days in Credit Karma still hasn't issued the $50 gift card for being turned down for outstanding odds for applying for Citibank card
Date of experience: June 7, 2023
Ohio
1 review
4 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Scam
October 4, 2015

Their scores they give you are way off. I had been rebuilding my credit for about 8 months. They showed my scores asset or below 580 when in fact I was over 620. Had I not checked with a loan officer I would not be getting ready to close on my home. Don't trust the scores they report to you.

Date of experience: October 4, 2015
Texas
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Send Message
Share Review
Report Review

Not up to date
April 23, 2023

They say the check daily but my accounts balances fluctuate like everyone else. They will trash your score, then pop it up like you took their advice, offer credit cards they make money off of. I make over $100k, use only 2% utilization, have no mortgage but if I spend $1000 on a credit card they trash me 25 points. Credit scammers.

Date of experience: April 23, 2023

Overview

Credit Karma has a rating of 2.1 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 5th among Credit Reports sites.

service
49
value
52
shipping
4
returns
5
quality
49