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How would you rate David's Bridal?
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Canada
1 review
1 helpful vote
Follow Mary L.
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I was extremely surprised with a beautiful layout of David's Bridal. Beautiful young lady that assisted me seemed to know exactly what I wanted found the right size and style and within four dresses I made my final selection. I couldn't be happier

Date of experience: May 7, 2022
New Jersey
9 reviews
22 helpful votes
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I found my Vera Wang wedding dress searching this site. They have a generous selection of gowns. If you are just looking for ideas, it is a great place to browse. I like looking at all the pictures of models wearing the dresses. It gives me a better idea of what the dress will look like. I am very happy with the dress I purchased, and I am just excited to wear it for my wedding.

Date of experience: March 11, 2013
New York
1 review
14 helpful votes
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I sit here this morning a very happy bride. Thanks to the Professional alteration
Staff at David's bridal Long Island city.
Farida and the staff are very Knowledgeable, skillful, professional and courteous. I was treated with full understanding of my bridal needs.
I highly recommend their services.
You will not be disappointed.

Judy Frazier

Date of experience: July 12, 2019
Arizona
1 review
0 helpful votes
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I took my granddaughter to David's Bridal 5779 S. Hiway 40 in Terre Haute, In. To look for a homecoming dress. Danielle, Sarah and Janet made this one of the best shopping experience I have ever had. They were enthusiastic about helping her find the perfect dress. She is not a small size which could have made this a negative experience but because of these ladies she left the store feeling beautiful and excited about her dress and accessories {which they helped with also}. Marsha

Date of experience: November 22, 2014
Colorado
1 review
3 helpful votes
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Wrong size never ready
August 12, 2021

The consultant ordered the wrong size. We tried after fitting to get them to order correct size. They wouldn't do it. Spent over 3000. 00 in this store. What a rip off. They wouldn't correct the problem to keep the customer happy. Never pay in full don't even put a 1.00 down until you have the finished product. We went to pick up final still not right and still doesn't have skirt sewn up. Disgusted and would never want anyone to use David's ripoff bridal.

Date of experience: August 12, 2021
Washington
1 review
0 helpful votes
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Great customer Service
February 27, 2023

Sharise Lyman is an excellent manager. She helped my sister find her dream shoes and bridesmaids dresses and also helped me process returns in a timely and organized manner. We really appreciated David's Bridal's quality service and selection.

Date of experience: February 26, 2023
Nebraska
1 review
1 helpful vote
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Rip off
July 23, 2022

I feel really sad for all the soon to be brides. This is supposed to be the dream destination for every woman. They pretend to help you find that one dress and then YOU DO. There's all kinds of extra fees and more stuff to sell you. Just please know you have other options.

Date of experience: July 23, 2022
Turkey
1 review
3 helpful votes
Follow Didem Y.
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Disappointment!
July 5, 2018

I paid 1250 dollars for my wedding dress and 350 dollars for alterations. In return I got a wedding dress that was made too short because the skirt was torn and an e-mail saying that they are sorry which I of course do not believe since they did not do anything about it. Here is in short: David's Bridal is into your money ( make no mistake they will charge you with extreme amounts for anything no matter how small it is, even for the bag they put the dress in) but they DON'T care about your happiness or satisfaction whatsoever!

Date of experience: July 5, 2018
Pennsylvania
1 review
0 helpful votes
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Very disappointed
August 13, 2022

I have been waiting for a refund for over a month. In the past two weeks, I have called and texted many customer service representatives and no one can figure out to get me my refund. All I get is passed on to the next person. I would not recommend them as far as online purchasing.

Date of experience: August 13, 2022
New York
1 review
0 helpful votes
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Great dress
July 14, 2023

Being the mother of the groom, I went to David Bridal to try on dresses. I found a dress too small fir my size but put it on without the zipper. The fitter gave me the invoice number and told me to order the dress in my size online. I received my dress in 5 days and it looks great. So happy with the purchase.

Date of experience: July 13, 2023

Overview

David's Bridal has a rating of 2.4 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with David's Bridal most frequently mention customer service, wedding dress and return policy. David's Bridal ranks 36th among Wedding Dresses sites.

service
105
value
93
shipping
48
returns
51
quality
84
+32