David's Bridal

I had a horrible experience with alterations on my mother-of-the groom dress. I think I could have done a better job myself and I paid $178! I had the bodice shortened at the shoulders (a reasonable $13), armholes cut down (a reasonable $33), sleeves reset (a reasonable $33), the dress and lining hemmed (an unreasonable $66) for a 34" hem circumference, and the leg slit sewn from above knee to slightly below ($33). The seams weren't finished in the armholes; the hem wasn't pressed (until I asked) and the hem looked puckered; the leg slit they partially closed was not closed completely, (part of the lining showed) and it was puckered; and they added an unexpected pleat on each shoulder. I didn't notice the unfinished seams or the botched slit until I got home, so I was stuck with fixing these things myself. I can't believe that such expensive alterations were so poorly done.

Great customer service from beginning to end. You won't be disappointed if you chose David's.
Danielle was a genius when it came to helping me pick out two formal outfits that were appropriate for the grandmother of the groom. I would have been lost without her!

Today I went into David's Bridal on Abercorn St in Savannah Ga. To pick up my dress for my daughter's wedding. The older Asian lady at the front desk asked for my name. She spelled Horton (out loud): W-H-O-R...
I said ‘STOP!' And gave her the correct spelling. I've had this last name almost 24 years and have NEVER had anyone spell it like whore. Never. In this establishment, for this occasion, this is the very last experience I should have had. I am furious, as we have our daughter and all of her brides maids buying from here! I am mortified, embarrassed. Thank you the lovely experience...

Special ordered a dress and this is what they sent. A nasty, looks to be blood stained dress straight from the warehouse on a clearly marked "damaged" hanger. New dress is SUPPOSED to be here less than two weeks before my sisters wedding. David's bridal definitely lost me as a customer.

My daughter chose her wedding dress here. Angela, our consultant was awesome! After narrowing choices, she sent us home to digest it all. We came back the next day & through fresh eyes found the perfect dress! She asked a lot of questions & led us to the perfect dress & veil! Thank you.

Very disappointed. I had to search for dresses on my own, even though I had an appointment. They schedule 2 customers with the same stylist, at the same time. She's running back & forth. What really pissed me off, they had No seamstress there. I was told she called off, but they did not call in a backup. How Unprofessional...

The customer service was terrible from the start of our journey. The attendant they assigned us in the first appointment to find dresses was shoddy to say the least, she wasnt helpful or forthcoming with information. The second visit to try on dresses was not any better and we had a new attendant. Once ordered the dresses were late by over a week and lost in the store for days while they took their time helping me to get them.
Would not recommend to anyone for their services, i bought my wedding dress from a private seamstress, she was less money and better quality and great customer service.