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How would you rate David's Bridal?
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Georgia
3 reviews
0 helpful votes
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She was so engaging & explained everything in detail. She helped me find my dream dress & was just amazing the entire time! I had no intentions on purchasing a dress that evening and to my surprise I only tried on two dresses, two dresses and fell in love with the second one thanks to Beth!.

Date of experience: March 22, 2018
Illinois
1 review
1 helpful vote
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Found the one!
November 26, 2022

I had a great time at David's Bridal today. The dresses are beautiful and the staff are so sweet, kind, and helpful. Everything was top standard, noting was trouble, and everything looked lovely. It was hard to pick my favorite but it was found they do check you measurements and all, they will change the color if needed and style to what you want it to be. The one I found was strapless but they gave my sleeves which didn't look the best so it was changed to look at straps then the back of the neck which looked lovely. By saying yes to the dress you fine they take a picture with a sign saying 'I found the one' then a picture with the members that came to help. After all they take the measurements to get your right size and will look for everything to help as much as they can. It was not much of a high price either. I can just say that David's Bridal is a very great store to look for any dress, shoes, and so.

Date of experience: November 26, 2022
South Carolina
2 reviews
0 helpful votes
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The staff at my local David's Bridal was friendly enough but the selection was so limited that I only tried on one dress. Everything they had was either too small (I wear a 14 in regular ladies dresses so it's not like I'm a beached whale) or big pouffy ball gowns which do not work for short brides. I was given a very tiny room to try on the one dress I actually liked, unfortunately, that dress was discontinued and no longer available in my size. I left empty handed so I decided to try the website. I didn't have much luck there either. Again I found a great dress only to find out that the dress was not available in my area and could not be shipped to my local store.

Date of experience: April 30, 2015
Texas
1 review
0 helpful votes
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It's fantastic!
June 11, 2018

I would like to thank Timothy, katherine, Rebecca, bonnie, they all helped me to get the perfect dress for me on my special day... i would say you have the perfect staff working there... I will always be very grateful..

Date of experience: June 9, 2018
North Carolina
1 review
1 helpful vote
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Unprofessional
January 20, 2023

David bridal in the University area in Charlotte nc is one of the Worst bridal shops ever! I will not recommend anyone to go there. I don't even know why the workers get paid the clients doing all the work...

Date of experience: January 20, 2023
Brazil
1 review
0 helpful votes
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Helpful staff!
July 30, 2023

I needed to find a gold dress for my son's wedding. The salesperson at the Coral Gables store (Luiza) was extremely helpful in finding just the right dress I needed, and providing all the details about how I could get the dress altered to fit my needs. The dress looks beautiful! It was just what I wanted! Thank you David's Bridal!

Date of experience: July 29, 2023
New Jersey
1 review
0 helpful votes
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Marguerita for all!
July 14, 2022

My daughter recently got married. As all new love she was in a hurry and did not give me much time. I ended up ordering several dresses online from David's for myself. This week I went in to return the dresses not worn. I was greeted by several friendly associates but two really went beyond any expectations. Jessica immediately started looking and finding formalwear that my daughter could use when she emcees this weekend at a National pageant in Orlando. She searched and pulled, zipped, returned and pulled again always with a gracious smile. We were then introduced t the operations manager, Marguerita. Yes like the drink! She was cool, soothing, and as pleasing as a glass, no a whole bottle of wine. I appreciate what she did so much. It is hard to find good customer service in todays world but let me assure you that David's in Mobile Alabama has it. Thank you so much girls for your help. Robin

Date of experience: July 13, 2022
New Jersey
1 review
1 helpful vote
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Excellent service!
June 22, 2022

I went to David's Bridal in Totowa, Nj yesterday and I found my dress on the 2nd try! Leslie was the employee that helped me, she did such a great job, she made me feel comfortable and confident. I highly recommend making an appointment with her if u want awesome customer service and help finding your wedding dress! Thank you Leslie!
-Gina

Date of experience: June 22, 2022
Michigan
1 review
0 helpful votes
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Bad
October 3, 2023

They made this inpossible said the dress would be here 2 weeks ago now my daughter has no dress for her brothers wedding many excuesses but ruined the day

Date of experience: October 3, 2023
Alabama
2 reviews
0 helpful votes
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I Loved This Experience!
October 15, 2018

I loved living this experience with the people at this shop. The ladies are so nice and they make you feel so comfortable. They make you feel like you're trying on dresses with friends. My friends were there too, so it was like having a big group helping me!

Date of experience: October 14, 2018

Overview

David's Bridal has a rating of 2.4 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with David's Bridal most frequently mention customer service, wedding dress and return policy. David's Bridal ranks 36th among Wedding Dresses sites.

service
105
value
93
shipping
48
returns
51
quality
84
+32