DepositPhotos

This site's "customer service" is quite the Circus act. What a whack job. My Mac's hard drive recently crashed and I had lost everything, Including all my paid for photos from their site, shutter stock, istockphoto, 123rf, dreams time, fotolia, getty images, and even photo dune (envato). I contacted all of them very politely, in a dignified manner, and ALL of them EXCEPT depositphotos let me redownload my lost images at NO additional charge. I had a project I was working on and my deadline was soon to come, plus I had a lot of other things to pay for, including the new hard drive (a couple hundred bucks). Instead, deposit photos offered me a 20% discount on my next purchase. Next purchase? There may not be a next purchase from me. I'm sorry. I found it pretty inconvenient that they could not let me redownload my purchases. I really enjoyed their site until this "brilliant" experience with them. I did not back the images up since I did not see such a thing happening as my hard drive seemed pretty healthy the whole time. But unfortunately, I'll be taking my business to iStock, or 123rf, dreams time and all. If this isn't resolved, I may also print out their logo and use it as toilet paper because this site so far to me is fraudulent fecal matter, my friends. Their Customer service are also robots. So bottom line: If you have a lot of money to blow on things you've already paid for, then you'll love Depositphotos' bright ideas. If not, then I advise you to look elsewhere to buy stock photos/vectors/footage, because literally every single item on their site is also on most of the other stock media sites. Don't pay these guys any money and avoid them like the plague. I'm pretty sure these apelike circus baboons would make more money as a reusable toilet paper organization.;-)

On valentines day I received a 20% promotional subscription discount email from Depositphotos, I frequently purchase images from a number of sites including Deposit Photos so I decided to take advantage of this special offer. I was given two options to purchase and receive my discount one was to click on the link provided and enter a promo code and the other was to click on a large green "20% discount icon" which they claim will automatically apply my discount, I clicked the green icon and was taken to where I can choose my subscription and off to the shopping cart. I already had an account so it took me two minutes to purchase. After I pressed pay it occurred to me that the amount I paid did not add up to the 20% discount or even come close so I immediately contacted customer service and they advised me that there was nothing they could do for me because I agreed to the payment amount, I advised them that I had trusted them that when I pressed the 20% discount icon I would receive the 20% discount so it did not occur to me to do the math, they claimed it was my fault for not verifying the amount before I agreed to pay. I insisted that I followed the instructions provided, I made the transaction five minutes ago and I did not start use of the service so why could they just make the correction for a frequent customer. The Customer Service agent advised that a Supervisor will contact me within 24 hours, 24 hours later no call so I called and spoke with another Agent, they pulled up my file and gave me the same response, when I asked if I can speak to a Supervisor he refused advising that this was final.

I believe Deposit Photo entices people to purchase with the hope they won't do the math, this is their loss as at the end of the month I will take my business elsewhere.