DHgate

So far I have ordered some hair and it still hasn't arrived it said it would be here in 5 days its been almost 20 and no word on when its coming praying this is not a scam but I would not recommend this site until I finally receive my package. Really slow.

What a nightmare. I ordered two bean bag type pool loungers and paid $140+, but when the shipment arrived, it was only the covers for the chairs without the inserts. I have been trying to get them to send me the inserts or refund my money, but have not gotten anywhere. Very frustrating!

I have ordered many times from DHGate, and so far every order has been accurate, and every seller has shipped my order very quickly. Communication is very good on the site, and it is easy to track my orders as they make their way around the world.

DHgate Customer Service has been very responsive when I have had issues, though I still recommend people first contact the vendors. Most are very responsive. Still, DHgate has procedures through which buyers can present the issues to be resolved and the people are very friendly.

One suggestion for communications is that you do not use nuanced language, as the computer translation may be confusing. I simply state the issue and offer a resolution, which the system offers.

This company and it's sellers are some of the dirtiest crooks you can find online. So many problems they have given both my girl and I. We have been wronged so many times, denied refunds for things that were not our fault and never even received items we paid money for. Did we get our money back for those things that were never sent? Absolutely not. DO NOT give your time nor business to this joke of a company

This was my first time ordering on a site other than Ebay. I ordered many things from both AliExpress and DHgate, but my DHgate orders came to me much faster than the other website's items did, very please! My other items should be coming in soon, I can't wait! Thank you DHgate! :)

I just wrote a long review. Somehow it was deleted. Bottom line: Buyers change names. Their "Buyer Protection" is a robot who will chat with you and keep saying "Ling Ling no understand." There is NO other way to complain. Not sure what their buyer protection is exactly, you will NEVER get your money back. Ling Ling no like givey you back your money.
I had some sellers that I purchased from more than once. I went back to them and they all changed their names. The Social Savings is legit a scam, every single one (I spent over $100) had fake tracking numbers going to states I don't even reside in. DO NOT DO IT.

DHGate as a site have been very great there top notch when it comes to customer service there always with the customer no matter what was the case is the only issue is the sellers in dhgate 99% are great to perfection even send u notification over your order transit and arrival. The 1% are just really bad when it comes to communication and cheats so beware of the 1%.
Ive been with Dhgate for almost 4 years and i have been purchasing a lot and only faced issues twice in my whole experience and they were solved.

I enjoy using DHgate very much. I am able to contact the manufacturers directly to custom order products and have had many pleasant experiences ordering from them. I order many glass art pieces for very low prices.

If something goes wrong with not receiving an item, then DHgate always protects the customer. I plan on using DHgate again in the future.

I ordered a beautiful coral dress for my junior prom and could not have been more excited. The packaged arrived and I opened it to find a hideous orange trash bag-looking dress that fit horribly and looked even worse. That isn't the worst part though. I have been fighting my refund with them for about a month now, and I still haven't gotten my money back. Kind of weird for a site with 100% guaranteed refunds. $200.00 lost... DO NOT TRUST THIS SITE.

Worst shopping experience ever. Bad quality not like the pictures and impossible to return and get a refund. Better be sure what you buy because they will find an excuse not to let you return it. I do not recommend this tricky website.

I don't think I will buy anything from here anymore. I buy this product because the estimate days of arriving was 8 to 15 days but now is more than 90 day and I have not receive it jet I am really disappointed

SCAM! Do not waste your time. Sent to wrong state via DHL. Seller is not responsive. On-line dispute system just takes you in circles and wont open a claim for you and won't refund your money. Never received my money back. Complete FRAUD!

Ordering through DH Gate was simple. And choices were endless.
However, delivery took longer than expected and the item did not fit as well as what was shown online.
I would work with the company again, as this was still a successful order.

I wish I would have read review prior to ordering. I use DX.com occasionally and never had an issue. I have contacted seller, and was given the answer, its in customs and out of our control. Shipping time is well over 1 month.

It was my first time using DHgate. I read the reviews from previous buyers and was able to contact my seller directly and received a quick response. If you have time to wait for your item, then it's definitely worth the cost difference.

Website, order, and timeliness were great! The jersey itself had flaws. The person who sewed the B-r-a part of Braves on the left side of the jersey did not do it correctly. It looks ok but it's not like their jerseys. See picture below.

Did not even purchase item, asked for full refund of the 74.88 that they stole and they refuse to refund me back. These people are liars and thieves and I am disappointed that my money was stolen first of all, and that the company who accepted it won't give it back when I didn't authorize the purchase. Had to contact my bank to credit me for the loss, and somehow gathered all information off this purchase damn thieves, don't know how you're even rated three stars.

Deceptive and fraudulent from sellers to dhgate itself.

I was shipped a lesser value item than I ordered. When I attempted to resolve the issue with the seller I was left using dhgate's resolution center which asked me for evidence as though the seller didn't know exactly what they did. No replies from the seller or dhgate in this regard. As for evidence I have the ad picture of the 26.00 item and a photo of what they sent, a 14.00 item (no frame and no tools). In most countries dhgate's seller's activities are called fraud and dhgate's insinuations when asking for evidence make them accomplices. It's the exact same type of fraud telemarketers are known for where they try to predate on a person's guilt or ignorance if not innocence itself.
A disgusting organisation in this regard.

Good prices, worldwide delivery no charge and up till now quality has been better then expected. You need patience because delivery sometimes takes a long time but until now it has been worth the wait

Overall my experience with DH Gate has been very good. The sellers are mostly professional and respond quickly. I have always received excellent products, the selection is pretty large but they do. It have the most current models. Searching for what you want can be difficult at first but once you get the hang of it, it is easy. My only negative experience is the shipping. I have received packages as quickly as 2 weeks and as long as 9 weeks, with the extreme cases the sellers are very accommodating and willing to work with you to resolve any issues.

Lied to from the start. Took twice as long to get order, got the wrong items, wrong color, cheaper version of what I ordered.

Took 35 days from order date to get a small refund.

Horrible experience, someone should throw this company into the sea. Let the fish eat them. Then and only then would they be productive.

Have been very pleased with every order from DH Gate! The shipping is usually remarkably fast and the follow up from each vendor has been great. I will be doing a lot of holiday shopping from DHgate, getting excellent gifts at even better prices.

Just plan for the shipping dates, and you will have a great experience. The orders will usually come will ahead of schedule, but if you do not count on that happening, you will not be disappointed.