DHgate

I was extremely impressed with the quality of my fairings for my Honda CBR 1000 and plan on ordering another set her shortly to keep on hand. The price was great and work good---had one little imperfection---but at the price I can live with that. Turn around time was also good, after my payment was received my shipment was received at my home within exactly 21 days.

5 plus stars on this order #*******

DHgate provides quality products at a reasonable price with customer service that is "second to none". Provides access to a wide variety of items for home, auto, personal (including clothing and jewelry) and electronics to fit all your needs.

Exact same situation as the review before. Bought a dress sizes way off... Have been trying to work for a month with dhgate about a return and no luck. Have contacted them several times and every time they tell me the seller hasn't responded yet. They say just give them 24 more hours. This has been the exact same conversation I had with them the last 5 times. (give them 24 hours). Now a month later I am out $100! STAY AWAY FROM DHGATE!

Although I have only placed a few orders through DHGate, all items have been great (except one) and I will continue to order products through them. Shipping has been reasonable and everything has been affordable and mostly acceptable quality.

So far, customer service has been helpful and I would definitely recommend the site. Make sure to read reviews on items as others may be able to provide insight on a particular product from a particular vendor

Ordered a product on 4/25/2018... they have yet to send me a tracking number. They sent a reply via text message, the the order will b shipped tomorrow. Which would have been 4/28/2018. Of course the order never went out that day. Now I cant get a reply from anyone to find out whats going on with my package. Ordered on 4/25/2018 and its 4/30/2018 and my order still stays processing. I asked for a refund and havent gotten a reply. Very bad business!

Had a very positive experience dealing with Tina from DH Gate. I received my dress and unfortunately there was a burn hole on the side. After contacting Tina and sending her pictures, she assured me that they would make me a new one and ship it immediately. Within a month (an acceptable time frame since I ordered the dress in advance) I received the new dress and was very happy with the results. Thank you Tina! For making the mother of the bride very happy!

Love, love love this website. Accurate shipping, great products, I am always pleased with the items. They are very well crafted. Do not hesitate to order anything! They have almost everything available, just type the product name in the search box, its easy. SHIPPING IS ALWAYS FREE! I buy from here all the time now. Prices are phenomenal! Had to leave a great review!

Do these people know that Amazon, for example, works well because the customer is always first?
I have bought 10 orders on this site, I have received 3. The rest was all money lost.
Basically they pay the seller in advance, even if the order doesn't reach you. So if the seller does not respond to you, the order is closed and you must fight to get your money back.
After 9 months I have recovered the money from 2 more orders, which I have lost the rest.
Using that site is authorizing them to take your money and you don't know if you will get it back in the future.

I didn't have any issues until I needed to contact customer service about an issue with a seller. The phone line didn't work and the live chat bot was no help at all. Will buy from again but wish it was easier to reach customer service.

I ordered a hockey jersey before Christmas, expecting it to arrive in the new year. To my surprise it arrived before Christmas which was a bonus as it was a gift. Besides great prices DHgate offers free shipping & quick resolutions if there are any issues. Great first impression for me, I'll buy there again.

I think it's a great store it has all of the things you want or need that covers a various levels of shopping at affordable prices st great resale market if that's your line of business too.so if you need so great products and many choices to choose from try it you'll enjoy your search.

I have never been more dissatisfied with a purchase! I purchased a "chandelier" from DHgate. The box came severely damaged and so did the parts. I essentially received an expensive pile of junk. The chandelier required significant assembly, and the directions were comprised of one picture, but the wrong one for the chandelier I purchased! Because sending it back would be so costly, I decided to glue the pieces together and assemble it as best I could from the limited instructions and picture on the website. I then realized that the pieces do not make up the chandelier I purchased, as shown in the picture on the website! The light bulbs are also a European size that requires special ordering to the US, and I have not been able to find drip candle covers to replace the broken ones! I still do not have a chandelier that works! I completely wasted my money and when I even asked for a discount, none was provided. Stay clear of this seller!

DHgate Online chat is robotic - completely useless to try to either get a replacement or be refunded. I'll never use DHgate... rather use Amazon (customer support brilliant). You may get the item cheaper... but it won't work, so buy from a more reputable online company (Amazon).

I really like ordering off DHgate. They have a great selection of products. The only downside is that the shipping takes long as everything is shipped from China. Also the sizing is a little different compared to the US. everything runs smaller there, so size up!

I ordered a Christmas gift and it is delivered to another city wrong address totally sellers don't know how to write correct address s. Had many issues with the same matter. You wait so long for items only for them to be shipped to another address.

I spent the last two months extremely disappointed with three sellers in a row on DHGate. I placed three separate orders, none of which were ever shipped. I am, however, pleased with DHgate's role in refunding my money in all three instances. But sadly, don't think I will ever use this site again. Even though I know DHgate had nothing to do with the sellers.

I bought a cell phone at this site. The phone arrived but did not work (did not make or receive calls). I contacted the seller who only asked stupid procrastinating questions about things that were clear from the correspondence. It fell to site mediation. The website asked for "evidence": fist, that I had received the phone, then for videos that I had inserted the SIM card correctly, and who my provider was. All of this is designed to make the buyer despair of getting a refund at all. This site does not have a proper return process. STAY AWAY!

I purchased a watch for $112.17 USD it was a faulty winder I could not change the hands when you pulled out the winder as normal to change the time, I contacted them 4 times with no reply.
I would not purchase off them again, they give Chinese companies very bad name.
Bevan Sands.
Australia.

I order two pairs of shoes only get one the never answer the phone my mom was waiting on the phone with them one day for over 12 he's we literally walked any from the phone ever hr or so and still nothing never order from here they just steal you money

I am a first time buyer was very pleased with the service was a little skeptical but as I found out there a real legit business shoes may not be authentic but they are very very well put together so my experience was good sorry for those who had a bad one

I have bought over 500 jerseys and had only had a few problems with sellers, the customer service department help out in resolving these problems, biggest thing with cloths or Jerseys from foreign countries is size, usually order a size larger than usual, maybe 2 sizes larger if ordering a ladies size.

DHGate says they have buyer protection this is not accurate. They allowed scammer sellers to steal from you. I disputed an item that a seller said they sent me turned out the seller stole someone else's tracking and clearly showed a completely other persons name and address. But because the tracking had the same city ( not address or name on it) DHGate allowed this scammer to steal my money. I never received the item and did not get my money back after disputing it!

Its always been my favorite site. Truly dhgate really helped me to grow up my business from basic to professional since 5 years. Im a regular buyer of products for my shop located in Mauritius. I always noticed dhgate have a good team of sellers from china and they care of buyers a lot, however for any issue? Dhgate always responsive to me and provide best solution. I just want to say a BIG THANKS to dhgate management and team, Keep it up - :)