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Direct Unlocks has a rating of 3.9 stars from 3,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Una muy buena experiencia rápido y seguro q es lo más importante la seguridad
No tengas miedo pide el servicio q desees q por mi experiencia son muy seguros y lo mejor cualquier pregunta te la responden de inmediato
Lo elegí por todos los buenos comentarios q tiene
Por calidad sin fallas
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Hello Ignacio M,
Thank you for taking the time to leave a review. I understand you have concerns about multiple payments and I'd like to provide some clarity. Based on our records, you have completed an Eligibility Check for $28.99, a Standard Unlock for $50, another Eligibility Check for $28.99, and a Remote USB Unlock for $214 for your Galaxy Z Flip4 from T-Mobile USA. These steps are necessary, as all phones require an Eligibility Check first followed by an unlocking payment. Your order status currently shows as "Unlock Complete," which means our service has successfully unlocked your phone.
If you've already followed the unlocking instructions sent via email and your phone does not prompt for the unlocking code "6713185255136082" – which doesn't seem to be the case since your unlock is complete – a Remote USB Unlock would have been the necessary step, as you've already done.
We strive to provide clear information about all costs before you make a purchase, and we appreciate your compliance with the necessary procedures to unlock your phone. If there's anything specific that you are not satisfied with or if you need further assistance, please let us know so we can ensure you're content with our service.
Best regards,
Charlotte
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Hola Maxi García, ¡Gracias por compartir tu opinión! Es maravilloso saber que tuviste una experiencia tan positiva y te sentiste seguro durante todo el proceso. Realmente apreciamos tu confianza en nuestro servicio. Si tienes alguna pregunta o necesitas más ayuda mientras continúas desbloqueando tu Galaxy S22 Ultra 5G, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte en cada paso del proceso! ¡Gracias por elegirnos! Saludos, Charlotte