Direct Unlocks has a rating of 3.9 stars from 3,307 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
I was pretty much amazed by the service, It's so simple and reliable! It took only2 working days for the whole process. I will recommend it to my friends. I wish i knew about this easy method while i was on holiday. Prices are really reasonable too! The only complain is the fact the company doesnt operate on weekends. Overall, I feel more than satisfied!
I was not sure about the duration of the unlocking process but it was rather quick and worked better than expected. Thank you
I've paid for icloud activation lock removal from this provider. Till I paid for the order, I was not told anywhere between that the amount I was paying was only for a pre-order. It was nowhere mentioned on the product page. After the payment was done, it was then that I was told of the pre-order. I complained about the same to Nochex but there was no proper response.
Thank god that I have all the proofs and ready to provide if needed. Dont waste your money.
A great service for a great price. I received my unlock confirmation within 48 hours as promised by iPhoneIMEI.net. Once i insert my Sim within seconds and my iPhone was activated. I find this website to be secure and easy to use. I would recommend this service to everyone who require an unlock.
I have had a terrible experience. My phine was finally unlocked after 50 days but I had to reset my phone and it got locked again. Apple Store said on their website the phone was never unlocked. They are crooked and no one answers the customer service and when you write a review on facebook, they remove you from the post.
Job done as promised, absolutely great experience. Took less time than expected
Hello Sheena,
Thank you so much for your positive feedback! We're thrilled to hear that your unlocking experience exceeded expectations and was completed faster than anticipated. Should you need any further assistance in the future, or have any friends in need of our services, please don't hesitate to reach out to us.
Warm regards,
Charlotte
My brother gave me his old iPhone, the only catch is that it was locked by AT&T. I paid $30 for the standard device unlock and then I had to pay $50 to AT&T so in total it was $80- something. It was fast and they offer money back guarantee so I'd recommend this company.
Avoid this company, they are the biggest scammer's on the net by far, they take your money then they want more for this, more for that, and still no result, should be reported to trading standard's for deception and fraud.
They're scammers. Do not waste your money. They never let it clear that the $23 is just a check for eligibility to unlock. I paid it and they said my handset was eligible for unlock. Then, paid more $35 and after 5 days they said my mobile was not eligible to unlock as they've said and they do not want to make a refund. They are now charging for a premium service of $220 that they guarantee my handset will be unlocked. They're scammers, do not believe in them. They don't want to do the refund I've requested. Waste of time and money as they cannot provide the service they offer.
Tip for consumers:
They're scammers. Do not waste your money. They never let it clear that the $23 is just a check for eligibility to unlock. I paid it and they said my handset was eligible for unlock. Then, paid more $35 and after 5 days they said my mobile was not eligible to unlock as they've said and they do not want to make a refund. They are now charging for a premium service of $220 that they guarantee my handset will be unlocked. They're scammers, do not believe in them. They don't want to do the refund I'
Products used:
They're scammers. Do not waste your money. They never let it clear that the $23 is just a check for eligibility to unlock. I paid it and they said my handset was eligible for unlock. Then, paid more $35 and after 5 days they said my mobile was not eligible to unlock as they've said and they do not want to make a refund. They are now charging for a premium service of $220 that they guarantee my handset will be unlocked. They're scammers, do not believe in them. They don't want to do the refund I've requested. Waste of time and money as they cannot provide the service they offer.
On July 1 I paid 49.99 euros to unlock my cell phone, 25 days have passed and they have not unlocked it and they do not refund the money either, I feel robbed, it seems like a fraud since the *******@directunlocks address does not give an answer, they always return the same email saying that I have to wait 10 business days and that time was already met 20 days ago, they don't refund the money either, I feel robbed
Before I submitted my first payment, the time estimate was 24 hours. Finally 13 days later I was notified that the unlock was unsuccessful and I would need to pay for the premium unlock for another $135, and it would take 24-72 hours. Once I paid the money I was informed that it would take another 10 business days. I emailed them and asked them to expedite this and will update this if they act quickly on my complaint. Otherwise, I would suggest you go elsewhere for your business.
In their first payment, they do nothing except give you a yes that they can do it. But even with the 2nd payment they may say no & ask you to make a 3rd premium support payment. I think these guys are just scam artists operating ftom outside the US. They do have this scam running from multiple similar looking sites with different names
Tip for consumers:
They have multiple sites with same small print fraud. Also they operate from outside US
Products used:
Iphone unlock. They charged me once but their site is misleading. Now they want a 2nd payment to actually deliver & will not refund 1st payment
Horrible, a rip off. After an initial payment that in theory checked if they could ask me for a second payment, and after 4 days they tell me that it is not possible to unblock and they send me a link in which in 10 seconds they say that it is not possible, They could not have done so before asking for the second payment. Scammers
Thank you very much for unlock my phone, I'm very satisfied with your professional service and simple instructions how to use the codes, my phone was unlocked approximately after 36 hours waiting, it's was great service, and great experience with your company
I paid them to get my iphone unlocked and they told it would take about 4 weeks. I did wait over 4 weeks and emailed them. I never the code, so I emailed them again to ask them for refund and they never answer me. I'll not recommend it to anyone. Honest business go beyond and dishonest businesses don't go so far.
I first paid 28 final price and then was asked to pay 42. Then Was asked to pay 99 pounds and they still can't fix the device and I have yet to get my refund. I am so madd I wasted my money on this dirty service!
Bad customer service
Scammers
Good reviews everywhere I promise you be careful
Tip for consumers:
Don’t use this site at all
Products used:
I Clound unlock
It took them a week and cost a lot of money and at first they make you think it's only gonna be under $30 and then it's 50$ and then they credit you 80 back to pay off your unlock I depends on what the issue is with the phone being locked, and the pricing to unlock it from a network all in all, I was satisfied, and I thought it was a little pricey, but in the end fair
This is a scam. The initial information fails to inform you that it will cost over double for the service they are offering. They take your initial payment and provide no service to you except to "check" if they can provide you the service they say they will. Then they extort another higher payment from you and refuse to refund anything. Despite confirming in an email that their website fails to provide you this information in some browsers they refuse to refund. This is simply a scam.
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have wrote two 1 star reviews about the poor service support of this service website OfficialIPhoneUnlock.co.uk. None of them was actually posted in the review section here which means there's something fishyy about this site. You should look it up and fix it before getting you reported to google. I hope you understand that you have a job to do and scamming is not a good way to get people's money.
Thank you
Very pleased with unlock from this company from pre order to unlock they let you know by email what stage your at and deliver what they say at the end once again very pleased with service thanks I would use them again excellent service
If the codes they send you work, then everything is fine.
If they don't work, like in my case, they just don't and won't refund you. They don't even tell you why.
And yes, I gave the correct IMEI and model of device, because another company was able to unlock it with the same data.
In reality who reads all the small print then when you think you have paid to get the phone unlocked you get hit with a massive charge for it to actually happen. It's a con to get you pay then they want more money off you
Google to see how to unlock the phone.
Thought I was getting the phone unlocked but would cost about as half as much I paid for it.
In reality who reads all the small print then when you think you have paid to get the phone unlocked you get hit with a massive charge for it to actually happen. It's a con to get you pay then they want more money off you
Google to see how to unlock the phone.
Thought I was getting the phone unlocked but would cost about as half as much I paid for it.
Service was great considering it was the festive period however it should tell you the full price including the pre ordering when purchasing as you don't know the full price until after paying for the pre order but overall good service and phone working a treat
I was referred to this company through a friend of mine who was also moving to London. I needed to find a way to unlock my phone as I was moving to London for school. My experience with iPhone unlock was great. It only took them about 3 days to do so and it was all over computer so I did not need to physically go anywhere. I went to a local cell carrier here in London and it instantly worked. I would recommend this to everyone as it is not only efficient and effective, but also very fair in price.
I paid 63$ for unlock an lg K 51 they made me wait for over 30days my phone has never been unlocked than sent me a mail telling me that my order has been canceled and as goodwill gesture they will give me a credit note worth 35$ for another purchase
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Jose,
We're thrilled to hear that the unlocking process for your Samsung Z Fold4 went smoothly and exceeded your expectations! It's always our goal to provide efficient and effective service to our customers. Thank you for choosing Direct Unlocks and for taking the time to leave such positive feedback.
If you have friends or family who need unlocking services, we'd be honored if you recommend us. Enjoy your newly unlocked phone, and should you require any more assistance in the future, we're just a message away!
Best regards,
Charlotte