Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Was very dubious as I was worried about getting scammed.
This compbay do exactly what they say and are super responsive via email.
The iPhone 6s was unlocked within 24 hours!
Would def use again and highly recommend
Achieved the unlock but it took longer than expected - first as I hadnt actually activated the original sim then just waiting on the process happening. Official iphone unlock did keep me up to date throughout though.
I also didnt understand the pre order price, not realising that was a standard estimate and that more charges would apply - whether I didnt notice the obvious messages advising of this, or that they weren't obvious, I'm not sure!
I was a bit Leary of using this service but after att wouldn't unlock mine and my husbands paid off phones I decided I would try it out. I was Leary at first and then seen i would have to wait 48 hours for the unlock and that added to it. I decided to go ahead and try it bc it offered a money back guarantee. I was surprised to see it took less than a day and it actually worked! There was no hassle or anything. As well as VERY easy to do! Codes were emailed to me with step by step instructions. I had the phone unlocked in less than 3 minutes once the codes were emailed. I was very impressed!
My husband I tried to get ATT to unlock our paid off phones but they refused to do so.
We wanted to go with a cheaper phone company and keep our phones. ATT refuses to unlock our paid off phones. So we decided to find a company who could unlock them. Direct Unlock offered a money back guarantee and that played a big part in why I chose to go and try them. The cost was a bit more then I was thinking it would be BUT it was worth it for us.
I repair phones and laptops and sometimes get requests to unlock them. IPhones (as appose to android) are always a pain because you just have to go through their longwinded process... Apple has full control. Official iPhone Unlock made the whole thing painless. Admittedly, it did take a while (2 weeks in fact) but I cannot blame Official iPhone Unlock for this. Their part in the process was quick. Vodafone was a bad link in the chain which held things up. The great part though was that Official iPhone Unlock give me regular updates by e-mail explaining any delays. Now the phone in unlocked, and I'm very happy.
Unlocking of 6S **************
On Dec 19 2015 I paid the required amount(total 20+76 euros) to unlock the subject Phone. So far It was not happend. Finally I was replied on 03 Feb 2016 that you require another week to unlock the phone. Since then no reply. Status not informed. We are very much worried. Request to response for our mails to make good customer satisfaction. I am eagerly awaiting for your good response.
Thanks & Regards
S V Trinadha Rao
Do not purchase from them they are scam artist. Charged me twice for services they did not provide. Im currently in the process of disputing the two charges with my bank Ive contacted this merchant several times only to be ignored after serval attempts they finally reached out and they offered me credit for another purchase. I dont want credit I want my refund. I wish I wouldve seen this site prior to making the purchase. Foolish on my end to believe all the amazing reviews on their site.
Looked for it on the web and found the service.
Made the first request and after the term it returned no good for my device.
I was offered another service. A premium one with a guaranteed job done.
And so I signed for it.
After neally 3 months it came and it was great. Absolutely!
Almost could not believe it. Open the iTunes, connected the phone and it was there.
No more words. Thank you. Working 100%.
If I could give them no stars I would have. They didn't tell me before that I would have to pay a "prepayment/deposit" I thought the one payment was all. I didn't want to pay the full price so I contacted them about getting a refund on the prepayment and they won't give it back. So now I wasted $27 USD on something that's not even going to be completed. Take my advice and don't do it. If I had seen reviews before I wouldn't have paid for it.
Dont buy anything from officialiphoneunlock.co.uk, it is a scam, they don`t state that you are actually buying the change to buy something. After you purchase they send you an e-mail to pay more in order to buy what you actually payed for. Visit their website and you will see that they dont state you are buying a presale.
Stay away and keep your money, it is a scam and they dont deliver.
I lived in Japan for two years and had an iPhone 5 on contract with AU KDDI. When I relocated back to the UK I ended the contract and brought my iPhone back with me in the hope of unlocking and being able to use it in the UK. AU don't unlock phones in Japan and I've heard internationally that is it very difficult, if not impossible, to get it unlocked! Yet OfficialiPhoneUnlock has proved everybody wrong! It did cost a pretty penny (about £90) and took about a month and a half to complete, but I have tested it and it works absolutely fine with my British sim card - so I am a very happy customer! I was kept updated throughout the whole process via email and the status/tracking system on the website is very useful as well! I was a little skeptical in the beginning, but the reviews reassured me and now it's completed and all gone well, it was worth every penny and the wait! Thanks so much! And I've told all my friends too!
So I was looking to unlock my iPhone 5 from vodaphone to O2 and came across this website via Google. I paid the initial deposit of 19.99 but there will be another payment to be made a few days later, my was another 29.99. My phone did become unlocked eventually but please be patient, it states on the website it can take up to three days but mine was just over 3 weeks. I did google the website and started having doubts whether this website was a scam but I can definetly confirm this is not a scam. My phone is working fine, and they do keep you constantly updated with emails. A job well done, thank you
Easy to use, phone was unlocked within a couple of days. Found the pricing a little misleading as it indicated the cost was £19.99 however once unlocked there is an additional £29.99 to pay, it is in the T&C's but wasn't obvious.
Would use again if there wasn't a cheaper option.
Paid almost 93 dollars to use lock my phone to AT&T.After 4 days they give me a MCK code and did not work followed also all the trouble shooting but did not work.Then after 4 days they still investigating 1 remote technician contact me and ask for my whattsapp.After I follow al the instruction that he gave even rebooting my phone connected to laptop MCK code still not working.I ask for refund and he told he request to direct unlock to refund me my money and he accept that MCK code did not work.Now I send emails to direct unlocks but no response.Dont get be fooled of this website they will not refund your money if there code is not working.Your remote technician cannot solve the problem just refund me my money scammers
Tip for consumers:
Be aware of fraud website
Products used:
Unlocking website
It was my first experience in unlocking phone. Honestly doubted until the last minute. I thought duped. But everything went perfectly. Even though I'm in Romania, my iphone 4s two days later it was unlocked! EXCELLENT WORK. Thank you. Mulțumesc.
First they said pay 30$ and your phone will be unlocked then they said pay $50 more and it will be unlocked within 48 hours ans it took a week before they said it can not be unlocked and instead of giving me my $50 back or the 30 they said that I got a $50 credit but I needed to pay another $135 minus the $50 credit to get it unlocked which of course I'm not going to do and they refuse to refund my $50
Tip for consumers:
Dont use them
Products used:
Nothing
Got an iPhone 5C as a gift, the previous owner couldn't remember the icloud password and besides that the phone was also locked to his carrier. Hired this service for icloud unlock and the other one for factory carrier unlock and now I have a fully working iphone, all done over the air within a week. Thank you so much.!
Bunch of thieves, this site is a scam I paid $196 US to have my iPhone 5s unlocked, two months later it's still locked and they won't respond to me. Won't respond online and won't answer their phone. Money back guaranteed service? Money back to whom?
I want U to report officialiphoneunlock. Co. Cuk These guys are scammers! Dont trust them!
They sacammed me 50 pounds so far and they didnot refund anything!
Plz report them or They will scam other People! I have proofs if someone dont believe me!
Tip for consumers:
I want U to report officialiphoneunlock.co.cuk These guys are scammers! Dont trust them!
They sacammed me 50 pounds so far and they didnot refund anything!
Plz report them or They will scam other People! I have proofs if someone dont believe me!
They will put your money in theyre website if u asked for Refund!
I have emails to proof it!
I'm really getting fed up now I started this order on the 26/04/2019. I want my money back so I can use a company that will actually get the job done in the time scale that they promise. The process has taken far to long and it is not acceptable.
IMEI: **************
I already confirmed the IMEI and it is the same as that of my iPhone phone
Refund the premium service payment back to my card and refund the other payment as a voucher.
I am disappointed! I paid 86,99 GBP for service but my IPhone didn't get any unlock. I didn't receive any service! They got money but they don't give me any service.
Despite my complaint they sent me email:
9. 12. 2019 o 11:18 <*******@directunlocks.co.uk> napisał(a):
"Hi Marek, As stated on our terms and conditions you cannot cancel an unlock once it is in progress - https://directunlocks.co.uk/refund-policy.php
However, if the unlock exceeds our cancellation timeframe then we can fully refund you. This timeframe is stated on the terms and conditions.
Even if you did go elsewhere this would mean starting the entire process from the beginning and as you have already been so patient we recommend continuing to wait a little longer!"
I have been waiting from 18th of November and timeframe didn't move any step forward.
I sent 6 emails and nothing...!
Absolutely I don't recommend this company!
They would not give you return even not to unlock your phone. When you order they take your blood money and send you an email to check the status then the process will be red color after few days and also says your phone is lost or stolen. But their no way i have full gsx report and lost or stolen report as well everywhere is green. This has sister concern iphoneimei.net they also doing the same thing. There has a complete list of scam sites http://www.iphoneokay.com/complete-list-icoud-lock-removal-scam-websites/
I just made an order on the site it mentions that the Total to pay to unlock the phone is $ 19 in an unlocking period which does not exceed 6 hours, after 4 days I sent an email to *******@directunlocks.co.uk to request news on my order, after a few seconds I receive a robot email asking me to pay additional fees! At that time I discovered that it is a scam website! Also note that the few positive comments on this site is only bluff they are only commentators who work for society nothing more! Currently I will proceed to make a recourse against this site using my youtube chain of more than a million subscriber and I will ask my circle of youtubers to make the companion against this website and I will move to England next month for a case and I will take the opportunity to file a complaint against this site I will not drop the case and it will be an opportunity to benefit my subscribers and also the web community to pay attention to this kind of legalized scam!
Promise everything and deliver nothing, really sums them up. Like other I paid the inital fee, then after a couple of days, they ask for more money, which I paid. Then after a few weeks they tell you that they cannot unlock ipad. Then after a few months they send an email stating, they can now unlock any ipad locked/stolen whatever, they can now unlock them all. However it will cost another £49.99 to do so. I paid this in May 2019 was told it could take up to 90 days. Never heard from them again, until I emailed them in Feb 2020, I gave them plenty time! There answer is that they have been unable to unlock ipad, but cannot refund any money, oh what a surprise, I can use them to have a sim unlocked if I wish, at no cost, well I can do that myself. Dishonest, no customer service, in my opinion it is scamming.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Nicholas,
Thank you for taking the time to leave a review. We're thrilled to hear that your unlocking process was quick and easy, and that our team was able to assist you in unlocking your Samsung Galaxy A71 5G from Sprint USA. It's great to know that our remote unlock service met your expectations and made you happy.
If you have any further needs or questions regarding our services, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte