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Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
I wasnt happy with the service as i payed £79.99 and had to wait almost a month for my phone to be unlocked. Very dissapointed with the lack of comminication regarding my order. At one point i believed id been scammed and lost my money as i received only one confirmation that i had placed my order and one email after to say you are processing my order. I spent over £10 to call the phone number and still waited for half an hour on the phone to say that the team is very busy and somebody will answer my call shortly. I gave up eventually. I will not be using this service again! I used this service due to the great customer ratings it had but very very dissapointed
They said they would fix your phone for 20 pounds and they sent me an email that they want 45 pounds extra I'm like what the $#*! come they never even said the will charge 45 pounds extra that will be no fair for others and they will think the same so you guys please fuking take away the extra mone y please guys
I Submitted request to unlock Iphone6 Plus in normal which I was later asked to upgrade to premium service after 2 days. My phone was unlocked after 2 weeks of premium upgrade where as claimed SLA was 5-7 days. However my phone was unlocked so I am happy with the services provided.
I found this site online in hopes that it would unlock my iPhone 11 like they advertised, well SINCE I PAID TWO SEPARATE FEES for service I have not heard from anyone nor have they did what they said they could do! I got one email from "Tim" and it was the general message that it already on the site! This is very disappointing and at this point I just want my money back!
Tip for consumers:
Do not use!!!
Products used:
I was supposed to get my phone unlocked
This website is a scam because it ask for for some money and says it going to fix a problem on my phone then ask for a standard service and then say that a premium service is required this is the website directunlocks.com first ask for 28.99 then for 50 and they for 280 all dollars ofc.
Tip for consumers:
DONT USE EVER THIS WEBSITE IT IS A SCAM JUST DONT DO IT
Products used:
GOT A "REFUND BUT IN STORE CREDIT JUST TO GET SCAMMED AGAIN
Instructions work the first time.
While there were many alternate instructions in the email to unlock my AT&T S21, the first option with the unlock code worked flawlessly in seconds. It was the easiest part of activating my secondary eSIM for travel.
Positive reviews and experiences
To unlock my AT&T phone to add an eSIM for travel.
I payed for the service and I'm a few days I had my unlock code and my device was unlocked after I entered both codes. Service was fast and a lil expensive especially for such a cheap service.
I paid 30$ to unlock my iphone only to realize after 3 days from an email that this was only the pre-order(that can't be refunded), then they asked for 50 $ more (but can be refunded in case of unlock failure) to unlock my iphone, I paid it and waited 17 days only to receive an unlock failure message due to the phone being lost/stolen..., and they said non of my money can be refunded, and I have to to use this money to unlock another iphone instead, well guess what?! I used it on my own iphone(after I did a restore to it) which I already have the apple id and password for, just wanted to try something, and after another half month, I receive a message that my iphone is lost/stolen... lol what?! You're kidding me right?! And when I tried a third Iphone which is also not lost/stolen, and I checked that on apple's site and cleancheck and it was *******% clean, this time there was a new excuse http://oi67.tinypic.com/e7zbc8.jpg
Paid £23.99 to find out they wanted another £20.13. The site also says will be done in 6 hours, till you make your purchase then they tell you 48 hours.
Tip for consumers:
Look elsewhere
Products used:
Phone Unlock
Scam, been waiting for 2 months and half an no reply and not unlocked, timer is fake, don't buy they are scammers! Also they keep asking for money to pay...
Tip for consumers:
don't buy, they are scammers, and they keep asking for money!
Products used:
phone service
Al inicio no confiaba, pero hay que tener paciencia y la comunicación fue muy útil para tener tranquilidad y al final si se pudo desbloquear mi teléfono, muchas muchísimas gracias!
Hola Eder Mendoza Fuentes, Gracias por tomarte el tiempo de compartir tu experiencia. ¡Estamos encantados de saber que su paciencia valió la pena y que su Motorola XT2331-1 ya se ha desbloqueado correctamente! Si tiene más preguntas o necesita ayuda en el futuro, no dude en ponerse en contacto. ¡Disfruta de la libertad de usar tu teléfono en cualquier red! ¡Un cordial saludo!
This is one of those places who hide the actual cost. It's 100 dollars to unlock with them. All places are cheaper. Only horrible rip-offs do $#*! like that.
Products used:
None it was a rip off.
I'm very happy with the service. Having opted for the Premium Service, it took three days to unlock my Iphone 6S+ 128GB from US' carrier. Just from the EMEI, your Iphone is unlocked. I highly recommend your service to all those like me who have the same or similar problems. TRUST them and you'll not be disappointed. Professionalism and Timeliness are there. Long life to you! I already have three of my family who have given me their phone to unlock. THANK YOU SO MUCH OfficialiPhoneUnlock.co.uk
I paid 20 GPB without knowing all i did was paid for a non-refundable pre-order. Then I proceeded to pay for the full unlock which costs 60 GPB which did not work after they sent an email that it worked I then asked for a refund or some information about why it did not work and i have not gotten a response on my enquirer. I wouldn't suggest it.
The best unlock service i ever have this guys make what i was thinking was impossible because xfinity devices are hard to unlock but this guys make it possible thanks a lot
Hi Edwien,
We are thrilled to hear about your positive experience with our unlock service! It's fantastic to know that we could help you with your iPhone 14 Pro Max, especially since Xfinity devices can indeed be tricky. We always strive to make the impossible possible, and your feedback is the greatest reward for our team.
If there's anything more we can do for you, or if you have friends or family who might need our help, we'd love to extend our services. Don't hesitate to reach out or recommend us.
Thanks once again for choosing Direct Unlocks!
Warm wishes,
Charlotte
I would like to thank official iPhone unlock for the service they gave me not only was it cheap it was convenient and I would recommend that all people wanting to unlock their iPhone to use this site though u have to be patient, my unlock took abit of sometime but the unlockers surely delivered.
I hate the fact u display a price at the beggining than as soon as i payed u asked me to pay more, u should put the full price in advance, if i knew u will charge 50£ i would not take your service
Hello Yasser,
Thank you for reaching out and sharing your concerns. I understand the frustration of encountering additional costs. The process does indeed consist of two stages – the Eligibility Check and the Unlocking Payment – which are both explained on our checkout page before the purchase is completed.
To clarify, you've completed both stages: an Eligibility Check for £23.99 and a Standard Unlock for £26. The total price for our services amounts to £49.99, as you've noticed. We always aim to be transparent with our pricing and apologize for any confusion experienced.
As your order status shows "Unlock Complete", your Galaxy S23 Ultra should now be unlocked from the Open Europe network. If you feel there's something not quite right, please let us know, and we'd be happy to guide you through any additional steps that may be needed to ensure you can fully enjoy your unlocked device.
We value your patronage and are here to support you through any post-unlock issues you may encounter.
Best regards,
Charlotte
They charged me $27 and claim they can unlock my phone when they couldn't unlock my phone and still charge me the $27 and say it's unrefundable scam alert don't trust this company waste of money and time
First, it asked for $28 to check my phone on the blacklist, then it came back and said it was clear so I have to pay an extra $37 To finish the proces so I moved $38 to a card which is not connected to my bank account.
And to my surprise, it was declined of insufficient funds. They didn't try charging $37. They try taking $45 so I decided to call it quits there wasn't gonna lose out any more money. So i'm not positive if their a scam because I didn't want to chance losing another 45 dollars if it didn't work it just seemed to unhonest to me to fallow through so decide on your own Recognize and write your review if you do try it and it worked I'd like to know but I wouldn't if I was you
Products used:
Unblocking phone
Officialiphoneunlock.co.uk is a scam... They pay people overseas to flood the internet with fake reviews... They have no address in the UK, nor do they have a landline... Just a voip number that never gets answered by a person or will you ever receive a phone call back...
You would think a legitimate company would field calls from their customers who are paying good, hard earned money for a service that they promise... You will never get your service you pay for... That is the truth... If you get it what you pay for email me *******@ymail.com... And if this is someone from the company... Shame on you... The police are looking for you... lol
Ottimo servizio. Cellulare sbloccato in pochi minuti :) Consiglio al 100%.
L ho trovato su Internet
Perche' volevo vendere il mio telefono
Ciao Carmelo, grazie mille per il tuo feedback positivo! Siamo entusiasti di sapere che hai avuto un'esperienza eccellente e che il tuo iPhone 14 è stato sbloccato rapidamente. Se hai altri dispositivi da sbloccare in futuro, non esitare a utilizzare nuovamente i nostri servizi. La tua raccomandazione significa molto per noi. I migliori saluti, Carlotta
CLICK out of their website! I have dealt with the SAME person(LUKE) and he just keeps giving you the run around after they take your money. TOTAL SCAM! I paid my money for an unlock. However, after I was told my payment was an initial payment and I had to pay more money or they would not unlock it. They also refused a refund. When I asked questions I was met with an impersonal email that seemed to be copied and slightly edited for each response. I have been waiting over a month and my money nor unlock has been given to me. DO NOT DO BUSINESS WITH THIS "COMPANY".
Not impressed. They don't respond to query as to why it is taking more than 4days and 5hrs as according to their processing time. They have this ridiculous concept that 1hr is a day. So for 5hrs that's 5 days. That means in my case (and be prepared for hours as well) your handset will be unlocked in 3 months time. That is a rip off. DirectUnlock stop mislead people 4 days is 4 days. DON'T use, be prepared to wait.
I am very satisfied with the results on my wife's phone after unlocking it, we have no problems, you just got to be pacient it takes some time to get it done but is worth it,also when i made the payment i made a mistake and paid twice the amounti was suppost to pay but direc unlocks fix it with out me asking for it and only charge me one time that to me says a lot about them i would recomend them to anybody. Great job guys and thank you for your help.
Honestly i just pick them out of the internet and read the reviews
Reviews were good
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Beaudarick,
Thank you for taking the time to leave a review about your experience. It's great to hear that your TCL T603DL has been successfully unlocked, and that the service was delivered swiftly. We understand your concerns about the cost, and we want to reassure you that pricing reflects the comprehensive checks, the unlocking service itself, and the convenience our service offers. We strive to be transparent with our fees, which are presented during the checkout process as you've experienced with the Eligibility Check and the Standard Unlock payment.
We're here to assist with any further needs you might have. Should you require our services again in the future, do remember that our team is dedicated to offering top-notch support.
Enjoy your unlocked device!
Warm regards,
Charlotte