Direct Unlocks

Dont even try these guys, first they said pay 19 pounds for unlocking icloud then you will receive a msg that deposit 39 0r 30 pounds more to unlock, so these $#*!ers charged 19 pounds just to tell me that they can unlock icloud. Pl dont waste your time and money.

You think it costs £11.99 to unlock phone then 15 minutes later you get email saying you've completed the initial stage then it's £26 to finish the process! Then to get good trustpilot ratings the offer you £10 refund for a good rating!

I went to OfficialiPhoneUnlock.co.uk to help me out after an iPhone 5s got locked to the Three UK network and Three refused to unlock the phone for free as the phone had not been bought from them. OfficialiPhoneUnlock.co.uk came to the rescue and did a great job despite taking a few days longer than originally advertised. Good job!

Should have stuck to the 'never pay in advance' rule.
Directunlocks take payment, pretend they have commenced the 'unlocking' process then after a couple of days tell you they were unable to complete the process, but do not offer a refund - even though they have not provided the service they were being paid for.
Avoid this rip-off company.

IT'S NOT A SCAM!...Honest

It works my phone unlocked in less than a day those who have complained are wrong honest. I'm from Jamaica and it worked for me, those who did not get the result they wanted probably did not TRACK their purchase to see if there were any errors. The tracking option appears on the last page, and yes you can get a refund. Read the sight properly and stop making rash decisions.

No sirve no todo es falso es una mierda no se lo recomiendo a nadie

First they get you to pay 20£ and promise that they will unlock your phone, then then come back and tell you that they need more money (40£), then they come and tell you that your phone cannot be unlocked, but that you can't have your money back.
They gave me a voucher that I can only spend with them, which is basically useless, because their services are useless!

Stay away!

Do not purchase anything from this company all the people who claim to got there phones unlocked are the same people from OfficialiPhoneUnlock just putting reviews to make themselves to look good. I honestly do not recommend at all.

Having paid for the unlocking and it being very slow, I paid the extra to speed it up. Unfortunately this didn't happen and it took almost 10 days in total for the phone to be unlocked- slower than expected.

Dear users, beware of this site, I bought the iphone 12 mini(USA locked) unlocking service from this site on Aug 9,2022. Initially they asked me to pay £19.99 for unlock verification, once paid, I got another email saying phone is eligible and asking to pay £35.00 to unlock the phone. I paid for it. Within 3-4 days the status got changed to 99% and the time frame to unlock is 12 hours. I saw the same message for another week. Post I have sent email to customer care on Aug 23, they replied on Aug 26, nicely saying it'll be unlocked in next 12 hours i. E. what status shows. Again I have another email on Aug 30, they replied back saying it'll be unlocked in another 12 hours. Post multiple emails I do not see any progress, now the status shows imminent and unlocking time frame is 12 days.

I request you all from USA and other continents, please keep in mind before buying service from directunlocks site.

I was very pleased with the service. It was quicker than I thought because I requested it to be done over the Christmas and new year period. They acknowledged my request via email and kept me up to date with the progress by email. I was very expressed by the service. Thank you

My son lost his phone & I had saved an older phone that was locked to a different cell provider. Direct Unlocks was able to easily unlock the old phone and I was able to get my son a phone to use without buying a new expensive phone. Thank you!

I thought it was going to cost £20 to unlock the phone but then I had a email to say I needed to pay an extra £30 which wasn't clearly stated. It also said it would take up to 72 hours, but instead it took nearly 3 weeks! They did manage to unlock the phone it's just a shame I had all these problems which should be clearly stated on the website.

I'm quite happy with unlock service, coz in the end it did unlock my handset, but after the first amount which I payed, they asked for another amount to unlock my handset, where I was surprised with that, coz before purchase there wasn't anything about another payment and no refund of the first one. So in total I payed 60 quid for unlock, but it did work, and I hope it's permanent.

Yes it unlocked my phone to all carriers but they don't tell you it's $29.99 then an additional $50. They tell you in the beginning it's insurer, yes they instant tell you if it will work but then they say charge the additional $50 and then tell you it could be 3 days. Granted it only took a day and a half but it was deceiving. Then they say once you leave your review you will get $10 back and you really don't. They should just be upfront. I would have still paid it but don't deceive your customers the process.

If I could leave less than a star I would. They said the item was stolen, it wasn't. I managed to get the old owner to unlock the apple watch. I sent proof of purchase, me buying it from the seller and the sellers receipt from buying it from the store. Proof I managed to unlock the item! And suddenly no contact from Tim to issue me a refund. Liars and scammers. Use someone else.

I requested an unlock on the 27th September and after continues occasions of being fobbed off by getting told the delay was with the network I decided to request a refund. This is when I started to get ignored. But conveniently the unlock was completed after I raised a complaint with the card payment provider. I would never use this company again.

My first attempt, I paid $78 to unlock my phone but they were unable to for technical reasons and offered me a credit. I am traveling internationally and need to use phone so decided to apply the credit to my 12 year old EE Alcatel Phone thinking I could get a local sim card and be able to make calls. I did receive a code from Direct Unlocks, but when I tried to use it didn't work. I was advised to send a video of my steps so the team could assist, but I emailed back saying i had no way of taking a video. I travel light and didn't have what i needed. Long story short, $78 later, no service, no use, feel like I paid for a service that I couldn't use.

You pay several time as shell condition are ambigous. After, you will never received your unlock code. You will discover that refurbishiing is not possible. Of courses, all your message will stay without any reply. But you will have the great satisfaction to give your money to robbers.

Its been 3 months and they have not unlocked my phone. I email them and they dont even answer my emails. I would never ever use them again. They wont refund my money or even talk to me about the matter. If you cant unlock my phone just send a refund and i am eligible for refund. Please please please people dont use them. Specially if they tell we need more money to unlock you phone after u pay 26 dollars they tell you to pay 120 more for final unlock step.

So it costs 28$ to unlock a iPhone 13 Pro Max and once you pay you get a email you owe them another 60$. The Mf ers wont state it before you pay the first amount so basically if you dont pay the 60$ they steal the 28$. Thats All Folks!

Scam alert, stay away
I submitted my code 38 days ago.
I was promised an unlock in a matter of hours. I was then asked for a second payment and to wait for 10 days.
Once those expired, I was refused a refund, and asked to wait for 30 days.
I have now exchanged more than 10 emails with an appalling customer service, who is refusing to refund, completely ignoring what I am writing and responding with automated messages.
Stay away, don't waste your money, use another service!
As of today, the phone is still locked, and I have lost more than 60GBP

They only reply through pre-made templates and completely ignore your writing and requests.
They make refunds incredibly difficult and, even after exchanging more than 10 emails, I haven't got the product, nor the unlock.
They refer to their Ts&Cs, I quote their own writing, but they ignore anything.
It is definitely a scam, an improper way to run a business, with very poor manners, and absolutely no care for their customers

I was quite happy with the price of £19.99 plus VAT, was disappointed half way through to be charged a further £24.99 to complete the process, then after a further day to be advised that a further £9.99 would get me near the top of the queue. The whole experience took nearly a week!