Direct Unlocks has a rating of 3.9 stars from 3,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
My unlock took 2 weeks, more than 4 times the estimated time. The replies to my emails were very condescending and rude. True cost of the service is not explicit. Overall very unhappy.
Paid $28 to do imei check came back ok to unlock i paid additional $43 for unlocking and 14 days after iphone not unlocked and no refund given credit only for future use.
Will ask for more money for a premium service they don't deliver and no refund either. Paid for this service in 3-2019 still waiting their answer is some take longer? Save your money!
This is a scam I paid £2.99 to find out which company my phone was locked to that was ok. They advertise that you pay £12.99 to unlock your phone. I paid that and then 24 hours later you have to pay £29.99 to continue which I paid on the understanding that it would be unlocked 24 hours later. I am now nearly 2 weeks later on no unlock and when I asked for a refund the answer was no. AVOID AVOID AVOID THIS COMPANY AT ALL COSTS.
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I pay 186$ US without any service
For 2 telephoned, the first telephone gave me a code that does not work at all and the second telephone answered me who must still pay extra money since without not being able to unlock
And I asked to refund my money but no answer
Trying unlock my AT&T iphone, have to wait 4 5days, after received an email said that my iphone was unlocked. However, I checked it again, my phone is still locked and CS said that I still have to wait.
Even if it's written some places on the website, it's well hiden and you have to pay extra fees to get your phone unlock!
Beside that service is good and it works perfectly.
Very very disappointed with the shabby service, been tricked to pay 19.99 £ for unlocking code and now asking for another 40 £,.? What rubbish and even trying to contact there is no contact option...
Tip for consumers:
They have no business ethics and conned people to pay extra money and agianst every law they refuse to pay your money..
Resultados muy buenos
Solo se tardo im día en desbloquear mi teléfono Motorola excelente servicio
Me lo recomendaron
Por confianza en otras personas que lo an utilizado y a funcionado muy bien
Shiver me wobbly timbers I took the plunge and walked the plank of fun and I paid me dues and took me chances and after a few days the dastardly deed woz done, me phone doth sparkle with the joy of social connections of the wondrous webby kind so it does, Gah! So says 'The Pirate Captain'
This company is a ripoff I purchased iemi unlock for my iPhone 6s On Jan 12 2020 paid $120 witch is more than I paid for the phone new it is fed 7 still not unlocked I've sent many emails with very Vague response and when I mentioned refund. They stopped responding so next step is legal action
Not only did it work, I was in a situation where someone owed money and they were able to negotiate the contract buyout down by 70%.
Great reviews
Dear Colby Hobbs,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that the unlock for your iPhone 14 Pro Max from T-Mobile USA was completed successfully, and that you had a positive outcome with the contract buyout negotiation as well.
It's great to know that our services were able to assist you effectively, and that the reviews inspired you to choose us. Our team is dedicated to providing quality service and meeting the needs of our customers.
Should you need any further assistance or have any other mobile devices that require unlocking in the future, please don't hesitate to reach out to us. We're here to help!
Thank you for choosing Direct Unlocks, and we hope to serve you again!
Best regards,
Charlotte
Order IPhone 6 O2 to be unlocked on a Wednesay afternoon and was completed by Saturday afternoon! Updated by email along the way. Great work, best prices without it being a scam.
Excellent service. I emailed a couple of times with questions and got a response within minutes. Absolutely genuine website and phone was unlocked within 72 hrs, very pleased.
Worst service ever. Charged twice and no fefubd. Scammers. Customer service refused to refund me even though I met the requirements for a refund. Shady company.
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
directunlocks.co.uk will charge you up to $56 and then 3 day later provide you with information you can instantly obtain at free sites. No refund obviously.
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Direct Unlocks guided me all the way through unlocking my AT&T phone and kept me updated on the progress. I would just suggest that all of the costs are explained up front.
Good reviews, seemed like a good price. Need to clarify that there is an additional cost in actually unlocking a phone that qualifies.
I am very please with the service that I recieved from Officialiphoneunlock. Even though it did take longer than I expected they did keep me informed of the delay and the reason for it. The unlock was very easy and worked straight way when I recieved the email it took me less than a minuite to compleate. Thank you for a profesional service.
Pros:
My phone was unlocked within 36 hours.
Cons:
I confirmed a $36 purchase but my account was charged $55. I sent an inquiry concerning this matter and I have yet to hear from this company.
Hi - we are based in the UK, not the USA, hence our prices are in GBP. So it was actually £36, which in USD is approximately $55
Paid them two times, after 5 days they still cannot unlock it. They said they would offer a full refund, I emailed them my receipt showing the payment of the phone. No response from them. Avoid.
Upon trying to unlock my iPhone 12 promax, I came across direct unlocks, the ratings said they were reasonable, so I took a chance, they immediately told me they had a new IMEI number for me, and make a payment, after I made the payment a few minutes went by, and they asked me to make a another payment to unlock the IMEI number, upon making my second payment I waited three weeks, and never, to this day got anything from them! Now they sent me a new email telling me my IMEI number could not be updated and I would have to pay them for a third process to get my IMEI unlocked, I did not pay them anything, and they stop talking to me all together
when I questioned their business practices, they stopped all conversations with me as of now I am out of 150 US Dollars. I strongly advise everyone looking to unlock the phone, never ever to use this service, and after further investigation, I found out they have been shaming people for years! Who can we turn to for help?
Products used:
None
After 5 days of waiting and no word or anything I canceled my order and told them I wanted a refund after I ended up having to get help elsewhere and paid again and had it done in 30 minutes and here we are almost a month later no refund and I finally got the code that I no longer need and is a completely wasted 300 dollars
No one ever resolved my issues and never refunded my money for a product that I didn't receive until after they were told that I went elsewhere and didn't want their product anymore
After failed to unlock my first phone, gave me a credit to u lock other phone. They are so kind and fast service and customer service.
Hi Duk Jin,
Thank you for taking the time to share your feedback with us. I'm delighted to hear that you had a positive experience with the credit provided to unlock another phone and found our service kind and fast. It's important to us that we turn any setbacks into satisfactory solutions for our customers.
If you have any further questions or need assistance with your unlocks, please don't hesitate to reach out. We're here to ensure your devices are unlocked successfully!
Warm regards,
Charlotte
I had a really bad experience where they first asked me to pay 19.99 pounds, then emailed me to ask for additional 30. And after almost 2 weeks of not responding to my follow up emails, they responded that they cannot unlock as phone is still in contract (Hello! Of course, one will only get their service to unlock because it is still in contract and one want to unlock it! That's common sense!). THEN, THEY TOLD ME THEY CANNOT REFUND AND ASK ME TO PAY ADDITIONAL 109.99 pounds! They are dishonest people who misleads customers to pay more and more additional charges. They are supposedly expert in unlocking, so they should already know how much it should cost upfront. They should just be honest about it upfront, instead of leading on client by initially charging less then subsequently asking for additional charges, I DEMAND FULL REFUND BACK TO MY CREDIT CARD! Please be careful transacting with this company as they are not professional and upfront and tends to mislead and misinform clients!
I have paid them 50 BGP to unlock my iPhone 5s and after few weeks ( they took too much time) after very long time they told me that my phone is barred and can't be unlocked and they can't refund me. I tried too many time to contact them but no respond... they even blocked my comments on facebook... i think they scammed me... $#*!TTTTTT
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hola Alexis, ¡Muchas gracias por la brillante reseña! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio y que su teléfono Motorola se desbloqueó en un día. Su confianza y comentarios positivos significan mucho para nosotros. Si necesita más ayuda o tiene más dispositivos para desbloquear en el futuro, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota