business logo of DMV
1.8

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DMV Reviews Summary

DMV has a rating of 1.8 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DMV most frequently mention and customer service. DMV ranks 24th among Drivers License sites.

service
26
value
15
shipping
8
returns
10
quality
15

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Illinois
1 review
1 helpful vote
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There was nobody working most of the counters and this is disturbing to me because of how high my taxes are the people at the dmv need to pull themselves together I don't give them my tax dollars so I can spend 3 hours in the dmv the lines are extremely long and don't move at all

Date of experience: May 26, 2017
New York
1 review
0 helpful votes
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The DMV failed me for making a right hand turn when it was a left turn!? I give this a 1 but if I could give it a minus *******000 i would

Date of experience: March 25, 2017
Texas
1 review
5 helpful votes
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Watchout! This is a scam. They are NOT associated with the DMV, say they are going to charge you one price then charge you for extras you never selected! Rude customer service if you can get a person on the phone! DO NOT USE THIS SITE!

Date of experience: February 14, 2017
New York
1 review
0 helpful votes
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The site for registration is very confusing. It seems to only register gold plates and uses arcane questions to be answered, as weight etc. Why not ID plate number or Vin?

Date of experience: December 14, 2016
Texas
2 reviews
2 helpful votes
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I ordered the Study Guide, Practice Test and Cheat Sheet (most used questions on DMV test) and the Test does not work properly. There is no way to gauge whether you are doing well or failing. I tried to contact DMV.com at their "CONTACT US" link and he phone number will not be answered. 24 hrs a day, its recording will you that due to high call volume that they cannot answer your call, they further tell you to use the email address instead. Of course I am not getting a reply from them on the email either. Anyway being scammed out of approx $60. Dollars is a lesson learned. Read reviews before you pay for any service on line. All the reviews I saw today were the lowest. Had I read them before I paid, I would not have used their services.

Date of experience: November 16, 2016
Virginia
1 review
4 helpful votes
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Complete SCAM
October 24, 2016

I paid $29.95 to get my wife's driving record from Florida. They were unable to get the report and Did not send me my money back.
This scammers should be put out of business!

Date of experience: October 24, 2016
South Carolina
1 review
0 helpful votes
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I was taking my test for my permit and they say you can miss 5 nope I only missed my last question and it said I failed.

Date of experience: August 10, 2016
Kansas
1 review
6 helpful votes
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I paid $30 to receive a bogus report that told me there wasn't anything list on my driving record. I wasn't looking up my driving record to see if there was anything on it or not, I was looking up my report to verify the date that a specific incident had occurred. TOTAL SCAM stay away and warn as many others as you can.

*EDIT*
They did refund me the money I had paid after some back and forth emails along with the proof of my driving record from dmv.us.org. I would still suggest that you use dmv.us.org. Much more reliable and price was only $1 for for my record.

Date of experience: June 17, 2016
Maryland
1 review
3 helpful votes
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SCAM!
June 2, 2016

They deceive you, take your payment information, charge you without even finalizing transaction and there is no contact available. When filling out the "contact us" via email they force you to fill out a survey to get more personal info from you and if you dont they dont accept your question!

Date of experience: June 2, 2016
New Jersey
1 review
1 helpful vote
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Rude, not helpful, no knowledge on any questions I asked, long wait, apparently the phones dont work so i had to go all the way across town. If I Could give 0 stars I world, let me save you all the time, GO TO A 3rd PARTY PLACE ITS FASTER CHEAPER, AND YOU DONT DEAL WITH RUDE BOZOS

Date of experience: May 6, 2016
California
1 review
2 helpful votes
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Not only do they charge $25 for a report that arrives 3 hours later... you can get the same exact report immediately from the CA DMV website instantaneously for only $2! Way easier on the ACTUAL California DMV website... and waaaay cheaper.

TO make matters worse, they sell your information to lists so you start getting email offers for unsolicited services. STAY AWAY FROM DMV.com

Date of experience: May 5, 2016
Virginia
1 review
0 helpful votes
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STAY AWAY!
March 21, 2016

This is by far the worse site I have ever been to I was unable to get my pin so I could renew my tags and even when I called the customer service number an answering machine informed me of high call volume and that my call could not be taken I recommend never using this site

Date of experience: March 21, 2016
District of Columbia
1 review
1 helpful vote
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Like a fool, I attempte to buy this "course" for my wife. Te site took my credit card info and gave NOTHING in return. Any attempt to retrieve password was futile - note there is NO actual contacts listed for tis Canadian (?!) company Words of warning: If it looks too good to br true, then it is. My Credit card company immediately cancelled my card to avoid further damsge. I wis I had taken my own advice. DO NOT give this site ANY personal info. I was luvky enough to sTOP the card before they could charge it. It more than likely would have been disastrous. STAY AWAY FROM THIS DEVIOUS SITE...

Date of experience: October 23, 2015
Connecticut
1 review
0 helpful votes
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I hate dmv
September 11, 2015

I am aa 16 year old girl who wishes to be like her friends and others and get her permit. I have been 16 for almost 4 months, and have yet to let the dmv give me my permit of numerous reason. Not only is their website incconvient but so our the people that work there. I was told on website that they were trying their hardest to meet my requests and still haven't been able to print out confirmation paper. I have stayed on the website refreshing for 3 days straight. And I have also made multiple rescudles because the dmv does not know how to please people and do their job.

Date of experience: September 11, 2015
California
1 review
3 helpful votes
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It sucks they just take your info and god knows what they do with it. You hit enter and the screen goes BLANK...

Date of experience: October 6, 2014
Washington
33 reviews
96 helpful votes
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Folks, wake-up and smell the coffee or ammonia salts!

This site is a data troller. They are taking your personal information and doin' God knows what! Do ur homework and look-up ones respective states' DMV or RMV.

Date of experience: August 23, 2012
Canada
1 review
3 helpful votes
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Great site, way better for finding dmv info than my state government's site

Date of experience: August 23, 2012
California
2 reviews
13 helpful votes
Follow Tana B.
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In my estimation, this site - which goes to great length to seem as if it is the official DMV site is simply trolling for sensitive information that could be used in identity theft. BEWARE!

Date of experience: July 10, 2012
Delaware
2 reviews
12 helpful votes
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I cannot believe I'm saying this, but I think it's easier and faster to just go to the DMV in person.

Date of experience: July 9, 2009