Overview
Domain.com has a rating of 3.1 stars from 5,936 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Domain.com most frequently mention hard time, web builder and easy process. Domain.com ranks 1st among Domain Registration sites.
We got billed $36 for product that should not have auto renewed.
Awful wait time for assistance is 30 minutes no updates in the que
Cannot verify or access my domain after purchasing. Verification email will not send
4.5 stars - Quick and accurate replies to customers via support chat.
Hey Jane,
Thank you for your kind review!
DJ
Customer Advocate at Domain.com
Nice work for years but have problems with my principal account...
Hey Cristhian,
What problems are you having? Give us a call or chat and we can look into that!
DJ
Customer Advocate at Domain.com
Serious login problems. Interface is not intuitive.
Hey Susan,
Give us a call or chat. We can take a look at your log in problems.
DJ
Customer Advocate at Domain.com
My website is down and support has been useless in helping get it back up.
Ready to get started but unsure of the first step.
Quick, easy, and super user-friendly! Everything was set up nicely
I can't get back into my website and keep getting redirected to build a new one from scratch
It is okay, I am trying to go slow. My tech skills are not great.
A little expensive after first year, otherwise good!
Could be a bit more optimized for ease-of-use, organization, and better Website Builder.
Hi Spencer,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
When ever we face any issue regarding the Domain.
Domain.com provide us quick and Lovely Support
Hi Saeed,
That is so good to hear. Thank you for your lovely review!
DJ
Customer Advocate at Domain.com
Very easy existing domain name transfer process...
Frustrating. Initial entry for purchase not clear on instructions.
I feel very comfortable moving right along. The directions are easy...so far so good...
My domain auto renewed. I had that feature turned off.
Can't find what I need to easily change where my domain should point.
500 errors on logging in are unacceptable, The site took many seconds to load.
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- Vancouver, WA
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jeff,
Give us a call and we will solve it all!
DJ
Customer Advocate at Domain.com