On July 10th, 2024, at 11:26 pm, I ordered a New York-style pizza with NO cheese and for it be square cut. At 12:03 am, the next day I was delivered my pizza, and it had cheese on it PLUS it was pie cut. The delivery driver informed and promised me that she would bring me back the correct pizza the way I ordered and requested. I NEVER received the pizza. The next day a new manager who POORLY trained on how to use the system coupled with HORRENDOUS customer service told me that it's not his fault because they tried to call me. Lie #1. I NEVER received my new pizza OR a phone call. I made 6 phone calls while EACH time selecting zero on the automated system to get through to a team member, but to NO avail. In ALL actuality the team they were ACTUALLY on was one of POOR customer service, lies, and inconvenience. I was told I had a credit this afternoon, so I tried to order a pizza for the 3rd time in ALL reality and was told that I had to pay a delivery fee when I paid a $4.99 delivery fee to be delivered a pizza that I did NOT order. I have sympathy for the working force because I'm in it. However I have no sympathy to Domino's for hiring people who care about self and forget they're in the restaurant business and customer service and making things right and respecting the customer is a given. They lack that. THIS is on domino's because they are hiring these people. I will be copying and pasting this message for the review on domino's Google review and WILL be sharing this on my Social Media accounts along with EVERYONE in my house ceasing to do business with domino's. These RECURRING events is the reason why I gave domino's a 6 month break because they can't seem to get the hiring part right.