Dropbox

Dropbox has deliberately deleted ALL of the files I've trusted to them. Simply part of my life if trusted to these company and they erased it, without asking for permission or sending a note for me to recover it within 30 days. Now when I went to check my box, it was empty and they say there's nothing they can do. Completely unacceptable.

Dropbox needs to really improve on their user functionality. On my Iphone it chooses to freeze up a lot. Also, it lags a lot when you want to delete and add stuff. I actually have tried Box and the two are pretty similar, but box offers more storage for less money.

I accidentally deleted a year's worth of photos on Dropbox that I had deleted on my computer. I didn't realise until after 30 days and despite being a Pro user at $100 per year, I need to pay an extra $50 to recover the files with Extended Version History. Not happy. I will cancel my Dropbox account.

By far the worst customer support. I have to keep repeating myself as they had me off to yet another rep. The question is simple: I have deleted all devices and changed the password, why do the devices automatically login without asking for the new password. Its been 4 weeks and no one can answer my questions.

Beware of their scam for the business license. They got me for $1000 and I'm just a home user. We paid to back up our photos for $9 and next thing I know hey charged $1000 to our credit card. I called 18 days later once I saw our statement and they said not refunds. I have no idea how this happened.

Stay away from Dropbox! I have been unable to downgrade or even cancel by "free" trial. Even after trying to contact the company through phone and live chat. They tried to charge me $700.00 the only way I was able to fix it was through declaring it fraudulent through my bank. Do not purchase this company needs to learn how to actually provide service.

Very disappointed in their service. They marked a dispute as "solved" and closed it even though they did not solve my problem. They have refused to offer a refund for service that was NEVER USED. I would definitely not recommend them due to these poor business practices.

Good most of the time until you have issues and then it is a hassle getting a response from them. I would suggest that this is a great option for the person that has a business as they seem to reply to all of my friends business questions on her account.