The company has garnered mixed feedback, with customers praising the quality of products and ease of navigation on the website. However, significant concerns arise regarding delivery times, unclear shipping origins, and unexpected customs fees, which detract from the overall purchasing experience. Many customers reported delays and dissatisfaction with the customer service response, particularly regarding returns and support for incorrect items. While some express willingness to reorder due to product satisfaction, the recurring issues with transparency and additional costs indicate a pressing need for improvements in communication and service efficiency.
This summary is generated by AI, based on text from customer reviews
Seriedad y buen producto. Buscando en la web encontré dustdeal.com ya que no encontraba bolsas para mi aspirador, que aunque es antiguo, va de maravilla. Esta web me solucionó el problema encima a un precio la mitad que el oficial, además el producto es mejor. Estoy contento y repetiré sin duda.
Purchased a product from this company - a little wary about it since it was over the internet, purchasing from one country shipping from another.
Product arrived as advertised on a timely basis. In the end, found that the product didn't match my vacuum. Dust deal went out of the way to make sure that I was taken care of.
Highly recommend this website. Only suggestion - call or e-mail before purchasing the product to ensure that you're getting something that will work with your vacuum.
Very good service, easy web shopping experience, maybe not the best prices
The site and the buying procedure are easy. The delivery took about 1 month. I will use them again, for sure.
Easy to navigate website and find required products, which arrived quickly and were of excellent quality. Highly recommend.
I bought vacuum cleaner bags and I am very satisfied. They were good quality bags in great price
Answer: No, and i didn't want to buy something from australia
Answer: Dear Jacqui, If you would like to return an order please contact the helpdesk at info@dustdeal.com. Could you provide me your order number in the meantime? Hopefully we can help solving the issue. Kind regards, Team DustDeal
DustDeal.com Sells High Quality Dust Bags & Vacuum Cleaner Needs at a Very Low price