They are rude and make it very difficult to cancel. Content is ok (very biased) but the customer service is 1/10.
The worst customer service I've experienced from any subscription I've made in my life. The "customer service" is anything but that.
They've botched my digital account multiple times. The Economist's customer service used to be first rate but I think something has gone terribly wrong.
If Ernest Hemingway were a news magazine, he would be the Economist. Filled with tough, terse articles, the Economist's weekly news publication provides articles which give, on average, more background, analysis, and perspective on how an issue fits in with the rest of the world, than any newspapers or news magazines. While the Economist does have a libertarian bent, its analysis of the news is balanced. And because it's only published weekly, the Economist is better able to prioritize the most important issues. If I could read only one news source, it would without question be the Economist.
I love the Economist. Geopolitics and international economics are some of my favorite subjects to read about, and it does not get better than this. In addition to the news of the world, there are many well argued articles about various other subjects that are equally as informative. I highly recommend the Economist.
Rather difficult for a simple reader and an old journalist to write a review for such a prominent special publication with such a huge international recognition, like Economist. I may just only say to them: Keep well doing and continue being impartial and objective. Stelios Tamasios
You can find all type of information about the economy, finance, business... etc on here.
It's a good website to look up articles once every while
Amazing that this weekly publication produces so much insightful research week after week
One of my first reads each morning, so informative and reliable.
Overview
The Economist garners mixed feedback, with many customers praising its high-quality journalism and in-depth analysis of global issues, often highlighting its unique perspective and comprehensive coverage. However, significant concerns arise regarding customer service and subscription management. Reviewers frequently mention difficulties with canceling subscriptions, lack of timely communication about renewals, and frustrating experiences with customer support. Additionally, some perceive a shift in the publication's editorial stance, leading to dissatisfaction among long-term subscribers. Overall, while the content quality is valued, the company's customer service approach appears to require substantial improvement to enhance the subscriber experience.
This summary is generated by AI, based on text from customer reviews
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