2 reviews for eFax are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
New York
1 review
0 helpful votes

EFAX stole $84 from my account without my permission or consent
February 15, 2017

Over 20 years ago, I signed up for MAXEMAIL which was $24 for the year. I barely used it but it was good backup for the price. My yearly contract was set to expire on May 1,2017. Out of nowhere on FEbrurary 9,2017 I receive and email from EFAX.COM advising me that they STOLE $84 from my account wihtout my permission, consent or knowledge. I googled to see who they were and discoved they took over MAXEMAIL. I NEVER agreed to thier company, never agreed to their servie nor was ever informed of any takeover but certainly would not spend $84 for a service I barely use. 4 x what I paid with MAXEMAIL. On FEbruary 10,2017 I called and demanded cancellation and immediate refund. Was given REFRENCE NUMBER. Then recieved email notifing of cancellation but NOTHING ABOUT REFUND. I replying. Email said "we'll look into it" EXCUSE ME YOU THEIVES... Now I have demaned a FEDEX CHECK since they stole money and I am not waiting on "thier review" I have contacted NYS ATtorney General and well as the California attorney general. Am leaving reveiws with Better Business Bureau, Consumer Affairs and all social media... quite obviously I am not the only person they STOLE MONEY FROM... MISERABLE CORPORATE THEIVES

Date of experience: February 15, 2017
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2 reviews for eFax are not recommended