I cannot say enough about the expertise that was provided by the electronicwhiteboardswarehouse technical support engineer, Walter Smith. Walter was well informed of the content concerning the software, as well as being able to apply, evaluate and analyze the questions that I had, and the problems that I encountered, during our tutorial session, on the electronicwhiteboardswarehouse training program. He was also very patient and showed his compassion, and dedication which reflected his professionalism. What I am most impressed with, were the calls to me the client, to check if there were any problems with the software or operation. It is for these reasons and for future reference, I would not hesitate to recommend the equipment and the service that the "electronicwhiteboardswarehouse Technical Support" company provides.